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Questions & Answers

Page Showing 1-20 of 35 questions
  • QuestionHow many preset cooking programs does the microwave have?

    • Answer This microwave offers 15 preset cooking programs.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the capacity of this LG microwave?

    • Answer This LG microwave has a capacity of 0.9 cubic feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of display does this LG microwave have?

    • Answer This microwave features an LED display.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the turntable in this microwave removable?

    • Answer Yes, the turntable in this microwave is removable.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this microwave have a sensor cooking feature?

    • Answer Yes, this microwave comes with a sensor cooking feature.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow do the SmoothTouch glass controls work on this microwave?

    • Answer The SmoothTouch glass controls operate with a simple touch of your finger.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of warranty does the magnetron have?

    • Answer The magnetron in this microwave is backed by a 10-year limited warranty.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow do I release the door on this microwave for the first time before I first use it. Door is locked! I tried the button on the side but nothing happens.

    Asked by Sneezy.

    • Answer You have to press and hold the button on the side and then press the main button with it. It’s a child proof option. If you want to disable it, use a Phillip head screw driver to side the side button in and turn it clockwise to permanently engage it.

      Answered by Flash

  • QuestionIs the plug flat or regular? We have a shelf that is 14 inches deep so this would only work if the plug is thin

    Asked by Anonymous.

    • Answer This unit has a flat, 3-prong plug, where the corded is routed downwards (towards the grounding prong).

      Answered by JeremyD

  • QuestionIs there an option to turn off the sensor cooking feature on this microwave?

    Asked by Danielle.

    • Answer Hi there, Daniella. This specific model, the LG MSER0990S, does not have an option to completely turn off the sensor cooking feature. The microwave comes equipped with Sensor Cook and Sensor Reheat Options which automatically adjust cooking time based on the moisture levels detected in the food. This is part of the built-in functionality and cannot be disabled. However, if you'd like to avoid using the sensor feature, you can manually set the power level and cook time without utilizing the sensor cook options. The microwave offers 10 power levels and the option for Auto Defrost, Rapid Defrost, and other manual functions, which give you more control over cooking without relying on sensors. https://www.lg.com/us/cooking-appliances/lg-mser0990s-counter-top-microwave#pdp_specs If you have further questions or need assistance with settings, feel free to reach out to us @LGUSSupport on social media. We’re always here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this model have volume control or sound options?

    Asked by CM.

    • Answer Hi there! Thank you for your question about the LG Countertop Microwave, model MSER0990S. We understand how important it is to manage sound levels in your kitchen. This model does not come with a volume control feature or sound options; however, it does not have a mute option either. https://www.lg.com/us/cooking-appliances/lg-mser0990s-counter-top-microwave#pdp_specs If you have any more questions or need further assistance, please feel free to send us a private message on social media @LGUSSupport. We’re here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs there a trim kit that work with this model?

    Asked by Tkit.

    • Answer Hi there. Thank you for reaching us regarding LG Microwave. Yes, there is a trim kit that works with the LG MSER0990S microwave model. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-MSER0990S.BSTELGA. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • QuestionCan the beeper be silenced

    Asked by Mike.

    • Answer Hello, Mike. If you are referring to the chime that sounds when cooking is complete on the LG 0.9 cu. Ft. NeoChef™ Countertop Microwave with Smart Inverter, Model # MSER0990S, there is no setting on the microwave's control panel to turn it off. The chime will sound and END appears in the display window and remains in the display and the chime repeats every minute until the door is opened, or any button is pressed...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this model have a one-touch time selection feature, such as selecting "1" for one minute cooking on high power, without having to make additional selections? The simpler the keypad operation, the better!

    Asked by Magnolia.

    • Answer yes

      Answered by Good1

  • QuestionWhat is the smallest time increment available with the LG MSER0990S? In other words, can you set a cook time of 14 seconds?

    Asked by Jack.

    • Answer Hi there, Jack. Thank you for your question about the LG MSER0990S Countertop Microwave. We understand how important it is to have precise control over your cooking times. This model allows you to set cooking times in 1-second increments. So, you can indeed set a cook time of 14 seconds without any issues. https://www.lg.com/us/cooking-appliances/lg-mser0990s-counter-top-microwave#pdp_specs If you need further assistance or have additional questions, please feel free to send us a private message on social media @LGUSSupport. We’re happy to assist! —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs this microwave large enough to pop a bag of popcorn?

    Asked by JessBRiv.

    • Answer absolutely large enough for popcorn making

      Answered by atwoodm

  • QuestionCan you please tell me what the minimum side and top clearances are for this microwave? Thanks.

    Asked by G.

    • Answer Hi there. Thank you for reaching out with your question about the LG MSER0990S Countertop Microwave. We understand how important it is to ensure proper installation for safe and efficient operation. For this model, the minimum recommended clearance is at least 2 inches on each side, 2 inches at the back, and 2 inches above the microwave to allow adequate ventilation. https://www.lg.com/us/cooking-appliances/lg-mser0990s-counter-top-microwave#pdp_specs If you have further questions or need assistance, please send us a private message on social media @LGUSSupport, and our team will be happy to assist you. We appreciate your attention to detail when setting up your unit! —Renzo

      Answered by LG Digital Customer Care

  • QuestionHas anyone had this model trip circuit breakers, and on what amperage circuit? We seem to have a "touchy" circuit where we want to put our microwave. Supposed to be 20-amp, but trips whenever we try to use our 1200 W, 12 amp microwave.

    Asked by Anonymous.

    • Answer Hi. The LG 0.9 cu. Ft. NeoChef™ Countertop Microwave with Smart Inverter, Model # MSER0990S, must be plugged into a dedicated circuit rated at 120 VAC, 60 Hz, and protected by a 15-amp Time Delay fuse or a 15-amp circuit breaker. The key word here is "dedicated". While one circuit can power several small devices or appliances (like a lamp, a TV, and a phone), dedicated circuits are reserved for one singular appliance. This means that nothing else in your home other than the microwave can draw energy from that circuit. Circuit breakers are designed to trip when too much electricity flows through them. If you are experiencing regular circuit trips for specific smaller appliances, it might be worth having a dedicated circuit for them. When the circuit that serves the microwave trips, pay attention to what other devices are affected. That will indicate that the microwave is not on a dedicated circuit causing it to trip every time you turn it on...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat is the wattage?

    Asked by GrannyFranny.

    • Answer Hello there! The MSER0990S model has a power output of 1,000 watts. This wattage is typical for many microwave ovens, providing efficient cooking performance. You may access this link for more information, go to "All Specs": https://www.lg.com/us/cooking-appliances/lg-mser0990s-counter-top-microwave. If you need more information or assistance, feel free to reach out! —Avril

      Answered by LG Digital Customer Care

  • QuestionDoes this Model# MSER0990S come in white?

    Asked by Tex.

    • Answer No

      Answered by GinnyM