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Questions & Answers

Page Showing 41-60 of 98 questions
  • QuestionDo you remove old microwave, and install the new one?

    Asked by Anonymous.

    • Answer I had delivery and installation via Best Buy. They removed and took away old microwave.

      Answered by CathyaH

  • QuestionOverall how would you rate the convection & air fryer features of this unit?

    Asked by JC.

    • Answer Not yet

      Answered by lorilayton

  • QuestionHow many motor power for hood ventilation

    Asked by Anonymous.

    • Answer 5 powers, I believe. I've only used 2 at this point.

      Answered by WilliamM

  • QuestionWhere are the controls? The last microwave was damaged by all the steam coming from the stove. I am hoping the controls are on top.

    Asked by Sammy.

    • Answer They are on the bottom of the front as pictured.

      Answered by Pmcnjv46

  • QuestionCan this be installed as a built in microwave? Is there any trim that allows for built in installation? I’m planning on installing under the counter. Thanks!

    Asked by Ann.

    • Answer Hello there! Thank you for your inquiry about the MHEC1737F microwave. We understand that finding the right installation options for your kitchen is essential. This model can indeed be installed as a built-in microwave. For built-in installation, LG offers a trim kit specifically designed for this purpose, which provides a finished look and accommodates the microwave under the counter. Make sure to check the installation manual for specific instructions and dimensions to ensure a proper fit. If you have any further questions or need assistance with your installation plans, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to help you. We appreciate your interest in our products! —Avril

      Answered by LG Digital Customer Care

  • QuestionWhy does the website list the Wattage as 1050, but the appliance says 950? This seems like a big enough difference and deceiving?

    Asked by Samsungowner.

    • Answer Information under LG specifications: Convection (Watt) 1700W Output (Watts) Microwave 950w

      Answered by HectorV

  • QuestionIf installing under a cabinet, does this microwave go all the way back and up against the wall? Can someone please show me a picture of the back of this microwave?

    Asked by Cccbestbuy.

    • Answer Hello there, thank you for your question about the MHEC1737F microwave. Yes, this model is designed to be installed under a cabinet, and it should fit flush against the wall when properly installed. Unfortunately, we're unable to provide images, but the back of the microwave typically has cutouts for ventilation and electrical connections. For installation details and guidelines, please refer to the product manual, which can be found on our website. If you have any further questions or need assistance with installation, please feel free to send us a private message on social media @LGUSSupport, and our team will be happy to help. We appreciate your time! —Avril

      Answered by LG Digital Customer Care

  • QuestionIf installing under a cabinet does the microwave go flat against the wall? Can someone show me a photo of the back of this microwave?

    Asked by Anonymous.

    • Answer It’s flat to the wall - you can also install a bracket for more security- I have not done it yet

      Answered by Sharkydiver

  • QuestionI have a cabinet cutout depth and height of 12” each. Is it possible to still install the microwave? My cutout width is 30”.

    Asked by CKG14849.

    • Answer This microwave uses two 3/8 inch diameter holes in the bottom of the cabinet above it 10-3/16 inches from the wall to support the front of the microwave along with the steel wall bracket that is absolutely required to support the back so don't skip installing the metal bracket. Mine is installed under standard upper cabinets that are 11-3/4 inches deep leaving about 1-1/4 inches between the edge of the head of the hanging bolt and the front edge of the cabinets bottom shelf. To me the more critical dimension to consider is the 13-3/4 minimum distance between the bottom of the microwave and the stoves burners. Since the microwave is roughly 16-1/4 inches tall that means you need a minimum of 30 inches between the bottom of the cabinet your mounting it under and the top of the stoves burners. Note that there are a second set of threaded inserts about 1 inch further back in the top of the microwave though they are not marked on the installation template. These could allow installation under cabinets an inch shallower than 11-3/4 inches deep or with a wide front rail under the shelf which you wouldn't want to weaken by drilling or cutting through it. If you already have a 10 or so year old GE mounted under your cabinet there is a good chance you will be able to use your existing wall bracket and all you will have to do is drill new 3/8 inch holes in the bottom of the cabinet for the new hanging bolt locations. The power cord even lined up when I swapped out the old GE with this new LG.

      Answered by ClearwaterHandyman

  • QuestionCan you deliver and install an overrange microwave?. It will really be under a wall cabinet over a counter top.

    Asked by Flint.

    • Answer Hi there, Flint! Thank you for your question regarding the delivery and installation of the MHEC1737F over-range microwave. Yes, many retailers, including Best Buy, often offer delivery and installation services for over-range microwaves, including this model. It’s important to confirm with the retailer during your purchase to ensure that installation is included or available as an additional service. When installed under a wall cabinet over a countertop, it's essential to follow the manufacturer's guidelines to ensure proper ventilation and safety. If you have any further questions or need more assistance regarding the installation process, feel free to reach out via private message on Social Media @LGUSSupport. We’re here to help! —Avril

      Answered by LG Digital Customer Care

  • QuestionIs it possible to change the light under the microwave to a soft warm color?

    Asked by Ryan.

    • Answer Thank you for your interest in the LG 1.7 cu. ft. Smart Over-the-Range Convection Microwave with Air Fry (MHEC1737F) model. No, it is not possible to change the light under the LG MHEC1737F microwave to a soft warm color. The LG MHEC1737F microwave uses a candelabra base 30 watt bulb for the oven light and a 50 watt halogen bulb for the cooktop light. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-MHEC1737F.BRSELGA. ^Cris

      Answered by LG Digital Customer Care

  • QuestionAre you able to airfry steaks in here & choose the degrees you want to cook them at? Can you apply oils to the food? Is the inside easy to clean after airfrying? Does it come with airfry basket & tray?

    Asked by Airfryer.

    • Answer Thank you for your interest in the LG 1.7 cu. ft. Smart Over-the-Range Convection Microwave with Air Fry (MHEC1737F) model. The LG MHEC1737F 1.7 cu. ft. Smart Wi-Fi Enabled Over-the-Range Convection Microwave Oven with Air Fry allows you to air fry steaks and choose the degrees you want to cook them at. You can also apply oils to the food for added flavor and crispiness. The inside of the microwave is easy to clean after air frying, thanks to LG's PrintProof™ fingerprint and smudge-resistant finish, which can be wiped clean with a soft, dry cloth. This model comes with an air fry basket and tray, making it convenient to prepare a variety of air-fried dishes, including steaks, wings, and fries. The air fry technology in this microwave gets your food crispy-crunchy with no need for added oil, saving you time and counter space. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-MHEC1737F.BRSELGA. ^Cris

      Answered by LG Digital Customer Care

  • Questioncan this appliance be used as a built-in inside a cabinet like a wall oven

    Asked by Anonymous.

    • Answer Thank you for your interest in the LG 1.7 cu. ft. Smart Over-the-Range Convection Microwave with Air Fry (MHEC1737F) model. No, the LG MHEC1737F 1.7 cu. ft. Smart Wi-Fi Enabled Over-the-Range Convection Microwave Oven with Air Fry is meant to be installed over the range. Please note that it is not suitable for built-in installation inside a cabinet or wall oven. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-MHEC1737F.BRSELGA. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWhere are the air fryer settings?

    Asked by Just4food.

    • Answer Second line on left of control panel - under "convection" See page 22 of operation manual. No preheating needed.

      Answered by CathieW

  • QuestionIs there anything I have to do before I use the air fryer mode for the first time??

    Asked by Josh.

    • Answer I mean just the obvious of plugging it in. Make sure you use the right pieces when air frying. No plastic.

      Answered by AHolyDuck

  • QuestionCan you use this as a built-in microwave over a wall oven in a set up like the one in the attached photo?

    Asked by seekingbuiltinmicro.

    • Answer Cervjo replied: A:Answer No, you cannot use this as a built-in microwave over a wall oven. This microwave has ventilation beneath it that requires clearance to work properly. I have the same question. Since I do not plan to use the fan/vent function, will it work in a wall-mount scenario?

      Answered by Anonymous

  • QuestionDoes the panel control light up

    Asked by Misslee.

    • Answer No backlight. Only clock part lights up.

      Answered by Michelle1707

  • QuestionHow do you open it up I see no handle

    Asked by Lee.

    • Answer I received an air fryer the handle is inside. How can I oped the air fryer to get the handle?

      Answered by Anonymous

  • QuestionDoes this microwave come with a version to opens from left to right

    Asked by Dwight.

    • Answer I don't think so

      Answered by JorgeC

  • QuestionDoes this have led lighting?

    Asked by Jess.

    • Answer No

      Answered by JorgeC