Questions & Answers
Q: QuestionI read reviews online suggested that this model does not cook food evenly. Has anyone experienced this with their microwave?
Asked by Curious.
- A:Answer We have not noticed that problem.
Answered by Bugeater
Q: QuestionDoes this unit need to have a cabinet above it for proper installation or can it just be hung on the wall?
Asked by Gerry.
This question was asked about the related product: LG - 1.8 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
- A:Answer I needs a cabinet or other upper frame. There is a wall bracket mounted along the lower back edge and uses two fixed position bolts down from the top about 5 inched back from the front edge.
Answered by WarrenH
Q: QuestionI have the regular microwave manual-is there another one that is more of a "cooking instruction manual", that gives instructions in more detail for cooking things like a bowl of oatmeal, or reheating items NOT using the SENSOR function?
Asked by Smooth17.
- A:Answer Thank you for raising your concern regarding LG Microwave (MVEM1825F) model. The LG MVEM1825F microwave oven manual doesn't have specific cooking instructions. However, the owner's manual and other resources offer helpful tips for common cooking tasks like making oatmeal and reheating food. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionMy old microwave, the vent fan came on automatically when you pressed start. The LG the vent fan does not come on unless you press the command to do so but this seems odd. Do i need to use the vent fan every time I use the microwave?
Asked by Smooth17.
- A:Answer The vent is not required every time you use the microwave. (I have never had one that actually came on automatically in the 7-8 I have owned in my life) The purpose of the vent is to act like a range hood vent since these are installed in lieu of a traditional range hood to vent the smoke from range top cooking. The vent does not have anything to do with the microwave cooking function.
Answered by Anonymous
Q: QuestionDoes this microwave have a "metal" handle or a "plastic" handle?
Asked by Anonymous.
- A:Answer Metal
Answered by VIKS
Q: QuestionUnit specs says it vents top front, into ductwork or thru the vent grille on top of microwave to the interior of house? Picture of our old unit with vent grille out front top which fan vents out of(no ductwork in cabinet) back into the interior...
Asked by Scotty.
- A:Answer Vents out top front into kitchen.
Answered by Reviewer
Q: QuestionLights only say "yes". Are they incandescent, halogen, or LED?
Asked by Anonymous.
- A:Answer Thank you for your interest in the LG 1.8 cu. ft. Smart Over-the-Range Microwave (MVEM1825F) model. Yes, the LG MVEM1825F over-the-range microwave are not LED. The downfacing surface stove light is not LED, and it gets quite hot. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-MVEM1825F.BRSELGA. ^Cris
Answered by LG Digital Customer Care

Q: QuestionFingerprint proof
Asked by Anonymous.
This question was asked about the related product: LG - 1.8 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
- A:Answer Only the black stainless is fingerprint proof. The glass and cooking panel are not.
Answered by Arby
Q: QuestionIf this microwave is vented outside will ANY air from the microwave vent inside?
Asked by Elle.
- A:Answer Not sure about the air coming in but You can set it up to go to the outside also you will need to do extra work and parts also the air circles inside and to the ceiling
Answered by AnthonyD
Q: QuestionAre the sides actually stainless steel or black? I've seen photos of both for this model.
Asked by Lygophilia.
- A:Answer Black
Answered by Anonymous
Q: QuestionDoes it have a charcoal filter to recirculating in versus venting out? If do, is it easy to replace the filter?
Asked by RLS.
This question was asked about the related product: LG - 1.8 Cu. Ft. Over The Range Smart Microwave with Sensor Cooking and EasyClean - Stainless Steel
- A:Answer No
Answered by SusanG
Q: QuestionHow much is installation?
Asked by Linda.
This question was asked about the related product: LG - 1.8 Cu. Ft. Over The Range Smart Microwave with Sensor Cooking and EasyClean - Stainless Steel
- A:Answer I had to call a handyman to install it because the delivery people would not. Even though I paid to have the old one hauled away, they did not take it.
Answered by SusanG
Q: QuestionIs this microwave recirculating?
Asked by Abby.
This question was asked about the related product: LG - 1.8 Cu. Ft. Over The Range Smart Microwave with Sensor Cooking and EasyClean - Stainless Steel
- A:Answer The LG - 1.8 Cu. Ft. Over The Range Smart Microwave with Sensor Cooking and EasyClean® - Stainless Steel, Model # MVEM1825X, can be vented in one of three ways: Roof-venting, Wall-venting, or Room-venting (i.e., Recirculating mode)...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWHY so cheap?
Asked by Buck.
This question was asked about the related product: LG - 1.8 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
- A:Answer As it shows on Best Buy's product page for the LG - 1.8 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean® - Black Stainless Steel, Model: MVEM1825D, this microwave oven is on 'clearance' (see above the listed price)...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes this microwave door have a zero clearance? If not , what is the exact width with the door fully opened?
Asked by Anonymous.
This question was asked about the related product: LG - 1.8 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
- A:Answer The door for the LG - 1.8 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean® - Black Stainless Steel, Model # MVEM1825D, does not have zero clearance. Regrettably, neither the specifications nor the manual for the microwave oven lists a width for it with the door fully open...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionAll I want is delivery. Do installation accessories come with it?
Asked by Reggie.
This question was asked about the related product: LG - 1.8 Cu. Ft. Over The Range Smart Microwave with Sensor Cooking and EasyClean - Stainless Steel
- A:Answer Hello there, Reggie. Thank you for your interest in the MVEM1825F Over-the-Range Microwave. We understand your inquiry regarding the delivery services and installation accessories. Generally, this unit comes with the standard mounting hardware and bracket included in the box for installation. However, since delivery policies and specific retailer services are managed directly by the store, we recommend contacting Best Buy directly to confirm exactly what is included in their specific delivery package or if they require any additional kits for your specific setup. https://www.bestbuy.com/product/lg-1-8-cu-ft-over-the-range-smart-microwave-with-sensor-cooking-and-easyclean-stainless-steel/J7G5658L4Y If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionThe microwave has interior lights. Does this interior bulbs/light has some type of covering? There are three tiny plastics around this light bulbs and just wondering if any cover should go there? Thanks
Asked by Niko.
This question was asked about the related product: LG - 1.8 Cu. Ft. Over The Range Smart Microwave with Sensor Cooking and EasyClean - Stainless Steel
- A:Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the 1.8 Cu. Ft. Over The Range Smart Microwave. This unit features a glass or plastic cover over the interior light bulb to protect it from heat and moisture. https://www.bestbuy.com/product/lg-1-8-cu-ft-over-the-range-smart-microwave-with-sensor-cooking-and-easyclean-stainless-steel/J7G5658L4Y For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Answered by LG Digital Customer Care
Q: QuestionAre the controls supposed to be lighted? They are hard to read without back lights.
Asked by Mike.
This question was asked about the related product: LG - 1.8 Cu. Ft. Over The Range Smart Microwave with Sensor Cooking and EasyClean - Stainless Steel
- A:Answer Hello there, Mike. Thank you for sharing your experience with us. We understand your inquiry regarding the control panel visibility on your LG Over-the-Range Microwave, Model #MVEM1825F. To answer your question, the SmoothTouch™ glass keypad on this specific model is not designed to be backlit; only the white LED display for the clock and timer functions is illuminated. https://www.bestbuy.com/product/lg-1-8-cu-ft-over-the-range-smart-microwave-with-sensor-cooking-and-easyclean-stainless-steel/J7G5658L4Y If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: Questionwill this unit vent out the top to outside
Asked by Anonymous.
This question was asked about the related product: LG - 1.8 Cu. Ft. Over The Range Smart Microwave with Sensor Cooking and EasyClean - Stainless Steel
- A:Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the venting options for your LG Over-the-Range Microwave, model MVEM1825F. It is important to ensure that your appliances are compatible with your home's ventilation setup, and we are happy to provide you with the information you need for a successful installation. This specific model is designed to be versatile and can indeed be configured to vent out through the top to the outside, which is commonly referred to as roof-venting. During the installation process, the blower motor inside the microwave can be adjusted to direct the exhaust through the top, through the rear for wall-venting, or set for room-venting (recirculation) using the included charcoal filter. https://www.bestbuy.com/product/lg-1-8-cu-ft-over-the-range-smart-microwave-with-sensor-cooking-and-easyclean-stainless-steel/J7G5658L4Y If you have any further questions about its features or need additional guidance on the setup, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionThe clock on our microwave has parts that don’t light up and just flicker. Is there a way to fix it? I am attaching a photo for reference.
Asked by Eileen.
This question was asked about the related product: LG - 1.8 Cu. Ft. Over The Range Smart Microwave with Sensor Cooking and EasyClean - Stainless Steel
- A:Answer Hello there, Eileen. We understand your inquiry about the flickering and partially unlit clock display on your LG MVEM1825F over-the-range microwave. We appreciate you reaching out to us with this concern. We understand your inquiry about the issue with the display. Since the LED display for the clock is a sealed component and the issue appears to be a hardware malfunction (flickering/unlit segments), this typically indicates that the display board needs a repair or replacement. There is no simple troubleshooting step, such as a reset, that can permanently resolve this type of issue. To ensure the issue is properly diagnosed and corrected, we recommend the following step: Temporary Power Reset: Unplug the microwave from its power source or turn off the dedicated circuit breaker for about 5 minutes, and then restore power. This can sometimes clear temporary electronic glitches, though it is unlikely to fix a failing LED segment. https://www.bestbuy.com/product/lg-1-8-cu-ft-over-the-range-smart-microwave-with-sensor-cooking-and-easyclean-stainless-steel/J7G5658L4Y If the issue persists after a power reset, further diagnosis by a qualified technician is needed. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you with setting up a service request for your MVEM1825F. —Renzo
Answered by LG Digital Customer Care






























