Questions & Answers

Q: QuestionDoes this air conditioner come with a remote control?

• A:Answer Yes, this air conditioner includes a remote control for easy operation.

Q: QuestionDoes this air conditioner have a timer?

• A:Answer Yes, this air conditioner features a 24-hour on/off timer.

Q: QuestionWhat is the cooling capacity of this LG air conditioner?

• A:Answer This LG air conditioner has a cooling capacity of 18,000 BTU.

Q: QuestionWhat is the minimum window opening width for this air conditioner?

• A:Answer The minimum window opening width for this air conditioner is 29 inches.

Q: QuestionCan I control this air conditioner with my smartphone?

• A:Answer Yes, you can control this air conditioner using your smartphone with the LG ThinQ technology.

Q: QuestionDoes it come with the side curtains to fill in the open gaps left between both left and right side when closing windows on top of it

Asked 1 year ago by Jay.

• A:Answer Hello there! Thank you for reaching out with your question about the LW1823HRSM air conditioner. This unit typically does not come with side curtains to fill in the gaps between the unit and the window frame. For a secure fit and to prevent air leaks, we recommend using window insulation foam or a similar product to fill in any gaps. If you need further assistance with installation or have additional questions, please send us a private message on Social Media @LGUSSupport. We’re here to help! —Avril

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionI know this is listed as a window air conditioner but could it be used as a through wall unity provided a wall sleeve is used? I know wall units typically vent out the rear but some window units also do this. Thank you!

Asked 1 year ago by DadOfThree.

• A:Answer Hello, there. Thank you for your inquiry about the LG window air conditioner model LW1823HRSM. While this unit is designed primarily for window installation, it can potentially be used in a through-the-wall application with the appropriate wall sleeve. However, it's important to note that window air conditioners and through-wall units have different ventilation designs, and modifying the installation may affect performance and warranty coverage. For personalized guidance and to ensure compatibility with a wall sleeve, please send us a private message on our social media platform via @LGUSSupport. Our team will be happy to provide you with further assistance. We appreciate your patience. ^Sam

  Answered 1 year ago by LG Digital Customer Care

  
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