Questions & Answers

1-10 of 39 Questions
  • Question
    is there a separate grilled tray to catch excess water spills when dispensing??   (2 Answers)

    Answers
    • Best 
      Answer

      There is not and there should be. Tray needs a paper towel to catch the overflow or water runs down the front of refrig.

      By Carole April 29, 2017.

      • Verified Purchaser
  • Question
    What do I do when the ice maker does not extract the ice cubes?   (2 Answers)

    The ice cubes are stucked in the ice maker and when water comes out to refill the ice maker the water just leak to the ice cube storage bin and out to the ice cube dispenser and to the floor.

    By Anonymous October 22, 2015.

    Answers
    • Best 
      Answer

      If your ENERGY STAR® Qualified 22 cu.ft. Side-by-Side Refrigerator, 33” Width, Under 66” Height, Model # LSXS22423S is producing ice but not dispensing it, that might be due to ice clumping which may result from infrequent use of the ice dispenser over time. You will need to break the ice up with a rubber spatula taking care not to break anything. You'll also want to make sure that the ice chute is not clogged with clumped ice either. To prevent the ice from clumping again, you should dispense at least one glass of cubed ice a day...^IFV

      By LGAnswers October 28, 2015.

      • LG Representative
  • Question
    Are the refrigerator shelves adjustable? What is the maximum spacing between shelves?   (2 Answers)

    Answers
    • Best 
      Answer

      The only shelves that are adjustable are those on the door. The top shelf is about 10.25 inches tall.

      By Royo September 26, 2015.

    • Question
      Are the ice and water unsanitary without use of the water filter?   (5 Answers)

      My replacement water filter light is on. I have not yet replaced the filter. Is the water safe to use? Is a filter really necessary if one has healthy water from the faucet? I have an LG side by side. Thanks!

      By Deani March 10, 2015.

      Answers
      • Best 
        Answer

        If your water is safe to drink from the tap, I don't see why the fridge water wouldn't be safe. You should realize that it is possible for the filter to get clogged over time and the water pressure from the fridge tap will be reduced.

        By Royo September 26, 2015.

      • Question
        Is this refrigerator quite? I'm looking to very quite one.   (3 Answers)

        Answers
        • Best 
          Answer

          I think you mean quiet. And yes it is

          By Bannerpete February 6, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Is the water coming out of the door cold or room temperature ?   (3 Answers)

        Answers
      • Question
        Why water is leaking from the refrigerator?   (3 Answers)

        Answers
        • Best 
          Answer

          It's hard to determine why the water is leaking from your LG 22 cu.ft. Side-by-Side Refrigerator, 33” Width, Under 66” Height, Model # LSXS22423S without knowing where exactly it is leaking. If the water is leaking inside, it could be from something that may have spilled, water from the water filter or from the ice maker. Check that the door to the ice maker compartment is shut all the way. If the compartment is not shut properly, air can escape and melt the ice causing it to leak. You may also want to check the water filter. Check the 'O' rings at the end of the filter to make sure that they are not cracked, stretched or seated incorrectly and while you're checking that, make sure that there aren't any cracks or damage to the filter compartment. If the water pressure is too high, that can also result in water overflowing in the ice tray and in that case, you can try reducing the size of the ice cubes, turn down the home valve to partially close the water supply or install a water pressure regulator...^IFV

          By LGAnswers September 15, 2015.

          • LG Representative
      • Question
        Do any LG fridges have a deli drawer? Have looked at about a dozen and haven't found any that have one.   (1 Answer)

        By JoeD September 4, 2017.

        Answers
        • Best 
          Answer

          Yes, this has a deli drawer.

          By CommunityAnswer September 5, 2017.

        • Question
          Is this model available without the ice and water dispensers?   (1 Answer)

          By MsJackson May 19, 2017.

          Answers
          • Best 
            Answer

            The ENERGY STAR® Qualified LG 22 cu. ft. Side-by-Side Refrigerator (33” Width, Under 66” Height), Model # LSXS22423B is only available with the Ice and Water Dispenser...^IFV

            By LGAnswers May 24, 2017.

            • LG Representative
        • Question
          Is the black finish on this particular fridge shiny or dull?   (1 Answer)

          By jlynn April 28, 2017.

          Answers

        Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions