Main Content

Questions & Answers

Page Showing 21-40 of 48 questions
  • QuestionWhat are the dimensions with the doors removed? My opening is 33 inches.

    Asked by Anonymous.

    • Answer The specifications on Best Buy list 28 7/8 inches for Depth without Door for the LG 27.12 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with SpacePlus Ice System - Stainless Steel, Model # LY27S3240S, so the refrigerator can be moved sideways through your 33 inch opening...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat surge protector should I buy for my lg refrigerator model: ly27s3240s?

    Asked by Charlie.

    • Answer We do not have any recommendations for a specific surge protector that you can use with the LG 27.12 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with SpacePlus Ice System - Stainless Steel, Model # LY27S3240S or with LG Refrigerators. The joule rating refers to how much energy your refrigerator surge protector can absorb. A higher joule rating equals better protection. A surge protector with 1000 to 2000 joules will provide sufficient protection for refrigerators, washing machines & dryers, office equipment, and power tools, but you can verify that with a Sales Associate at Best Buy...^Ivan.

      Answered by LG Digital Customer Care

  • Questiondoes refrigerator come with a filter and is there a light or something that alerts you when it needs replacing model LY27S3240S

    Asked by smc.

    • Answer The LG 27.12 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with SpacePlus Ice System - Stainless Steel, Model # LY27S3240S comes with an LG LT1000P® - 6 Month / 200 Gallon Capacity Replacement Refrigerator Water Filter installed. The control panel on the refrigerator has a 'Replace Filter' icon that turns on when the water filter needs to be replaced. After replacing the water filter, you will need to press and hold the Water Filter button for three seconds to turn the icon light off...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat kind of refrigerant does the LG 27.12 ft.³ door in door refrigerator use?

    Asked by CLYK.

    • Answer Hi, there. Thank you for reaching out to us. The LG 27.12 cu. ft. Door-in-Door Refrigerator (LY27S3240S) model uses R-600a refrigerant, which is a more environmentally friendly option compared to traditional refrigerants. R-600a has a lower global warming potential, which makes it a more sustainable choice for cooling your fridge. For more information about the product, you may visit https://www.lg.com/us/support/product/lg-LY27S3240S.ASTCNA0 and check for page 6. If you need further assistance or have more questions, feel free to reach out to us! You can send us a private message on social media @LGUSSupport. ^Juvy

      Answered by LG Digital Customer Care

  • QuestionDoes the fridge crush ice?

    Asked by Elizabeth.

    • Answer Yes, It does crush ice which is perfect for cold beverages.

      Answered by Prejee

  • QuestionIs this fridge available for delivery?

    Asked by Mfstone.

    • Answer Mine was delivered very quickly and install was a breeze

      Answered by k9girl

  • QuestionPurchased an LG Refrigerator Item #5302364 (Vendor LLSDS2706S), my kitchen door is 31" wide, will it be fit thru. Having it delivered this afternoon.

    Asked by phil.

    • Answer The delivery guys are trained to perfectly deliver. Most probably they’ll remove the doors to get the fridge through. The fridge doors can also be removed and refitted.

      Answered by Prejee

  • QuestionDoes this frige require filters?

    Asked by Anonymous.

    • Answer Yes. The filter is easy to replace.

      Answered by Prejee

  • QuestionNew refrigerator delivered today. Water/ ice panel, option switch indicator isn’t working as it should, plus the light isn’t turning on. I wasn’t sure if it’s because of the ice maker not being full. Water comes out. Does this mean the panel is faulty?

    Asked by Kal.

    • Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the LG 27.12 Cu. Ft. Door-in-Door Side-by-Side Refrigerator. As a troubleshooting step, we recommend checking if the "Control Lock" feature is activated on the display panel, as this can disable the indicator lights and switches. https://www.bestbuy.com/product/lg-27-12-cu-ft-door-in-door-side-by-side-refrigerator-with-spaceplus-ice-system-stainless-steel/JJ8VPZH95S For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

      Answered by LG Digital Customer Care

  • QuestionAfter 2 weeks of use and flushing water through and dumping ice there is still a plasticy taste more in the ice than the water. Is there any way to clean the ice dispenser as maybe that’s the cause of plastic taste

    Asked by Chimatt82.

    • Answer Hello there! Thank you for sharing your experience with us regarding the plastic taste in the ice from your LG LY27S3240S refrigerator. We understand how important it is to have clean-tasting ice and water. Based on your description, here are some steps to help resolve the issue: Flush the Water Tank: Since you’ve already flushed the water and ice, we recommend repeating the process and flushing 2.5 to 3 gallons of water and any ice that has settled in the tank. This should help eliminate any residual tastes. Check the Water Filter: If the filter hasn't been replaced in the last six months, it may be time to do so. Over time, filters can become less effective, potentially contributing to taste issues. Please refer to our How to Install Your Refrigerator Water Filter article for guidance on locating and replacing the filter. Inspect the Water Supply Tubing: Ensure that your refrigerator is connected to the correct type of tubing. We recommend PEX (cross-linked polyethylene) tubing, as it doesn’t affect the taste. If you’re using braided plastic, nylon, or non-food grade plastic tubing, it could contribute to a plastic taste in the ice, as these materials can leach chemicals. LG Refrigerator – Why Does the Ice or Water Taste Bad? - https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad--20152715525208 If you’ve tried these steps and the issue persists, please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you further! We appreciate your patience while we work to resolve this. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs this fridge freeze need defrauding it does it defrost by itself

    Asked by Lis.

    • Answer Hi there, Lis. Thank you for your question. We understand that you're wondering about the defrosting function of the LG LY27S3240S refrigerator. This model features automatic defrost for both the fridge and freezer sections. This means the refrigerator will automatically defrost itself to prevent ice buildup and ensure optimal performance. https://www.bestbuy.com/site/lg-27-12-cu-ft-door-in-door-side-by-side-refrigerator-with-spaceplus-ice-system-stainless-steel/6573586.p?skuId=6573586 If you have any further questions or need assistance with your refrigerator, please don’t hesitate to send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs this unit Energy Star Rated?

    Asked by OldTechLover.

    • Answer Yes

      Answered by DOMCHELGAV

  • QuestionIs the compressor an inverter type?

    Asked by Khb33.

    • Answer Hi, there. Thank you for your question about the LG Refrigerator (LY27S3240S) model. Yes, this unit is equipped with an inverter compressor. This technology allows the compressor to adjust its speed based on cooling demand, offering better energy efficiency, quieter operation, and consistent temperature control compared to traditional compressors. For more information, you can download its owner's manual through this link: https://www.lg.com/us/support/product/lg-LY27S3240S.ASTCNA0. If you have any further questions about the features of your refrigerator, feel free to send us a private message on social media @LGUSSupport. We’ll be happy to assist you. ^Juvy

      Answered by LG Digital Customer Care

  • QuestionThe specs says "35 7/8" Doors closed" and here is the question: How much space we need woth the doors closed?

    Asked by SpaceNeeded.

    • Answer Hi. As you have noted, the LG 27.12 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with SpacePlus Ice System - Stainless Steel, Model # LY27S3240S, has a width of 35 7/8" with the doors closed. The installation clearance spacing for the sides, top and rear of the refrigerator is 2"...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this LG model require an external water line?

    Asked by Lotus9027.

    • Answer Yes. Easy install. Piece of cake. Toll only a few minutes

      Answered by AnnP

  • QuestionDo you take away old refrigerator?

    Asked by Mike.

    • Answer Hi there, Mike. Thanks for reaching out. For the delivery and haul-away of your old refrigerator, this service is offered by Best Buy. We recommend visiting their Appliance Delivery, Installation & Haul Away page or contacting them directly to arrange these services and inquire about costs. Appliance Delivery, Installation & Haul away - https://www.bestbuy.com/site/services/appliance-services/pcmcat255100050002.c?id=pcmcat255100050002) If you have any questions about your LG 27 cu. ft. Door-in-Door™ Side-by-Side Refrigerator (model LY27S3240S), feel free to let us know. We're happy to assist! —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat is the model number for this refrigerator, but in black stainless?

    Asked by Anonymous.

    • Answer Hello there. Thank you for your question about the LY27S3240S refrigerator. The model number for this refrigerator in Black Stainless Steel is actually LRSOS2706D. If you have any more questions or need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you. We appreciate your inquiry! —Avril

      Answered by LG Digital Customer Care

  • QuestionIs there this fridge model WITHOUT the water dispenser?

    Asked by Anonymous.

    • Answer It does have a water and ice dispenser. We were looking for one without it too, but couldn’t find one with the features we wanted. Samsung has a 28cu.ft. fridge without one.

      Answered by jayanthony

  • QuestionCan the doors be removed for installation to fit through a 29" door?

    Asked by Amanda.

    • Answer Yes

      Answered by AnthonyS

  • QuestionThere is after taste to water and ice, after disgarding the first 2 1/2 gallons of water and dumped ice about 4 times. Any recommendations?

    Asked by 1954.

    • Answer Stop using the filter

      Answered by Akronshopper