Questions & Answers

Q: QuestionWhat is the capacity of the freezer in this refrigerator?

• A:Answer The freezer capacity of this refrigerator is 9.2 cubic feet.

Q: QuestionIs this refrigerator ENERGY STAR certified?

• A:Answer Yes, this refrigerator is ENERGY STAR certified.

Q: QuestionAre the finishes on this refrigerator fingerprint resistant?

• A:Answer Yes, the finishes are fingerprint and smudge resistant.

Q: QuestionCan the door be alarmed if left open?

• A:Answer Yes, this refrigerator has a door-open alarm.

Q: QuestionDoes this refrigerator have a water filter?

• A:Answer Yes, this refrigerator has a water filtration system.

Q: QuestionDoes this appliance come with double freezer drawers?

• A:Answer Yes, this appliance has double freezer drawers for organized access.

Q: QuestionIs the temp of the middle freezer drawer adjustable, so that you can keep it at refrigerator temperatures should you choose?

Asked 7 years ago by DQDude.

• A:Answer No, in fact that upper freezer drawer is where you have a large ice bucket for your extra ice. The ice maker in the door only stores enough ice for casual use. On ours, the freezer setting (controlled on the left front refrigerator door) is at zero F but the first freezer drawer is actually at minus 8 F degrees and the bottom freezer drawer is at minus 10 degrees F. The refrigerator on ours is set at 37 degrees F, but actually has some places at 34 degrees F. The refrigerator section does have a couple of drawers that you can set for either fruit or vegetable, but it is just a humidity control thing..

  Answered 7 years ago by TechnidigmVerified Purchase

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Q: QuestionWe just bought this fridge and like it a lot so far. The only thing I noticed is that the bottom freezer drawer does not have an LED light. Is this normal for this model fridge? Thanks

Asked 8 years ago by Jake.

• A:Answer Mine also does not have a light on the second drawer. I wish it did... odd oversight from LG.

  Answered 8 years ago by Guyfrom970Verified Purchase

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Q: QuestionDoes the in door water/ice dispenser have a tray? Mine was just delivered and there is none. Without a tray it is not even and level for items place there for dispensing Never had one without a catch tray

Asked 7 years ago by Alohatliu.

• A:Answer Ours came without a tray also. We had a white refrigerator of this model that was 10 years old which we mostly loved and gave to our son. So when we decided to purchase stainless appliances, we bought the same model, mostly because of the two bottom freezer drawers. The new refrigerator has changes that have cut cost production. Examples: there were 4 shelves on the right door which included a butter enclosure; three drawers for produce that you could pull out the two side drawers without opening both refrigerator doors. This made the drawers more durable. Most of the shelves pulled out. We were disappointed when we actually had the unit installed. I guess we did not look closely enough, just assumed it was the same refrigerator. It is all about cutting costs.The main feature for us is the two freezer drawers that are just wonderful for organization and see what you have.

  Answered 7 years ago by JunieVerified Purchase

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Q: QuestionI just bought LG refrigerator model LMXS28626S. I have Culligan reverse osmosis therefore, I do not need the filter in the fridge. Does this model need a water bypass filter??

Asked 5 years ago by Maria.

• A:Answer The ENERGY STAR® Qualified LG 27.8 4-Door French Door Smart Wi-Fi Enabled Refrigerator PrintProof™ Stainless Steel, Model # LMXS28626S has a built-in Bypass filter...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionI have drinking water filter system in the kitchen. If I connect same system to the refrigerator do I still need to buy water filter for every six month?

Asked 5 years ago by Coco.

• A:Answer When the LG LT1000P® - 6 Month / 200 Gallon Capacity Replacement Refrigerator Water Filter in the ENERGY STAR® Qualified LG 27.8 4-Door French Door Smart Wi-Fi Enabled Refrigerator - Black stainless Steel, Model # LMXS28626D becomes clogged with contaminants or sediments in the water the Replace Filter icon will turn on to indicate that the filter needs changing. The flow of water to the dispenser and the reduced ice cube size are also indications that the filter needs replacing. If you already have water filtration in your kitchen, then the Replace Filter icon and other indicators that the filter needs replacing probably don't turn on or occur so it is at your discretion as to whether or not you want to buy a replacement every six months. If your water filtration system is doing an adequate job of filtering your water, you can remove the filter after six months. You do not need a bypass filter, the refrigerator has a built-in bypass filter...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: Questioni'm about to purchase a new refrigerator I just what to be sure it will fit through doors. does it have to be smaller than the doors or can door on frige doors come off to go through

Asked 7 years ago by wd.

• A:Answer The 27.8 cu. ft.Capacity 4-Door French Door Refrigerator, Model # LMXS28626S has a depth of 29 7/8" with the doors removed and the recommended procedure, when necessary, for getting it through a narrow opening is to take the doors off and move the refrigerator sideways through that narrow opening. However, 29 7/8" only leaves you with 1/8" of wiggle room for a 30" opening which may not be enough clearance to get it through. ^CP

  Answered 7 years ago by LG Digital Customer Care

  
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Q: QuestionDoes the two drawer freezer lose capacity by not being one drawer?

Asked 5 years ago by Stac.

• A:Answer I don’t think you lose much holding capacity in my opinion. I use the bottom freezer for packaged meats and larger items and top one for frozen veggies & kids treats. This seems to work well for us & we were able to fit all items we had in previous one drawer freezer we had. I hope this helps.

  Answered 5 years ago by ThomasVerified Purchase

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Q: QuestionWhat shape is the ice that this refrigerator makes? I am not a fan of crescent shaped ice.

Asked 7 years ago by Jenna.

• A:Answer It makes small (approximately 1"), square-ish cubes. Be aware that the icemaker is fairly compact, so you can only make a small amount (about 2 lbs.) at a time. They do give you a large tray in the freezer to store extra ice.

  Answered 7 years ago by FlhdhunterVerified Purchase

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Q: QuestionHave you had issues with the black stainless peeling or wearing off?

Asked 6 years ago by ITprofessionalatwork.

• A:Answer YES! LESS THAN 3 YEARS OLD I LIVE ALONE PURCHASED ENTIRE FOR U PIECE PACKAGE PAINT CHIPPING AROUND RANGE DOOR HANDLE! SEEMS BE MAJOR PROBLEM AND THEY ARE NOT STANDING BEHIND IT. I'VE HEARD CLASS ACTION CASE STARTED!

  Answered 2 years ago by Flamum

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Q: QuestionHow often does the compressor of this refrigerator run and how loud is it? Our home is small with an open concept and we watch TV only about 15 feet from the refrigerator. We need a VERY quiet refrigerator.

Asked 4 years ago by Ibuystuff.

• A:Answer Hello, the fridge is very quite.^Venette

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this refrigerator come with a fresh a filter installed or do you have to buy the first one? We were told we had to buy the first one.

Asked 6 years ago by Marc.

• A:Answer This refrigerator does include an air filter. ^CP

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionWe can't remove the ice storage bin for cleaning/dumping from the upper freezer drawer.

Asked 6 years ago by Texas.

• A:Answer Had the same problem and thought it a design flaw, but the solution was a simple one; all we had to do was to open the refrigerator door above the ice storage bin which provided the necessary room to remove it!

  Answered 6 years ago by PhoenixVerified Purchase

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Q: QuestionIs there room for a gallon container of milk in the door?

Asked 5 years ago by JanieB.

• A:Answer Yes, there is room for a gallon in the right door.

  Answered 4 years ago by Irene

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