Questions & Answers

Q: QuestionDoes this soundbar support Dolby Atmos?

• A:Answer Yes, this LG soundbar supports Dolby Atmos for an immersive audio experience.

Q: QuestionCan I connect this soundbar to my phone wirelessly?

• A:Answer Yes, you can connect this LG soundbar to your phone wirelessly using Bluetooth.

Q: QuestionIs this LG soundbar wall mountable?

• A:Answer Yes, this soundbar is wall mountable and comes with the necessary mounting hardware.

Q: QuestionWhat is the maximum sampling rate supported by this soundbar?

• A:Answer The maximum sampling rate supported by this soundbar is 96kHz.

Q: QuestionHow does the wireless surround sound feature enhance the audio?

• A:Answer The wireless surround sound feature delivers audio from behind, creating a deeper and more immersive surround sound experience.

Q: QuestionHow far below the TV does the soundbar get installed? How much space is there between the top of the soundbar and the bottom of the TV?

Asked 3 years ago by Jim.

• A:Answer Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionWhat wireless rear speakers can I use with this system

Asked 3 years ago by Dan.

• A:Answer LG SPK8-S 2.0 Channel Sound Bar Wireless Rear Speaker Kit can be used with LG GX SOUND BAR, https://www.lg.com/us/sound-bars/lg-SPK8-S-wireless-surround-kit. ^Daphane

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionHow do you manually adjust the subwoofer volume?

Asked 3 years ago by Jimv.

• A:Answer To adjust the volume for the subwoofer use the Sound tuning button on the remote. It looks like an equalizer. Select the speaker you want to adjust (WF= Subwoofer). The range is -15 - 6. ^Daphane

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionIs there a pass through for Appleplay TV 4?

Asked 1 year ago by Stine.

• A:Answer Thank you for your interest in the LG GX 3.1 ch High Res Audio Sound Bar with Dolby Atmos (GX) model. The LG GX TV supports AirPlay 2, which allows you to stream content from your Apple devices to the TV. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-GX.DUSALLK. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionCan this be used with a samsung TV...

Asked 2 years ago by Buzzy.

• A:Answer Yes it can

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionIs a mounting bracket included with this sound bar?

Asked 2 years ago by Nicholas.

• A:Answer There are 2 brackets for mounting. One for the left one for the right. They are about 3 by 1 1/2 inches in size.

  Answered 2 years ago by RayAVerified Purchase

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Q: QuestionCan the LG - 140W Wireless Rear Channel Speakers (Pair) Model:SPQ8-S / SKU:6498850 be used with this LG GX sound bar system?

Asked 2 years ago by DR.

• A:Answer The answer would need to come from Tech Support

  Answered 2 years ago by FrankAVerified Purchase

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Q: Questionwhat are the dimensions of the soundbar and also subwoofer?

Asked 2 years ago by James.

• A:Answer This answer is in the item's description online.

  Answered 2 years ago by FrankAVerified Purchase

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Q: QuestionI have a dual band router, 5.0ghz. Will this device work with my current set up?

Asked 3 years ago by Router.

• A:Answer It does with my router; kinda like yours.

  Answered 2 years ago by FrankAVerified Purchase

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Q: QuestionCan this sound bar be used with a Samsung TV?

Asked 3 years ago by Anonymous.

• A:Answer You'll need to ask Tech Support

  Answered 2 years ago by FrankAVerified Purchase

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Q: QuestionCan this hang from the TV vs mount to the wall? A lot of sound bars can now attach to the tv’s that way I do not have to drill more hole into my tile fireplace…

Asked 3 years ago by Sharm.

• A:Answer Not with the brackets that come with the soundbar. The G2 doesn’t have anywhere to Mount the soundbar too.

  Answered 3 years ago by MoneyMattVerified Purchase

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Q: QuestionWhen the sound bar is installed with the LG G1 65" TV, does it require its own power source?

Asked 3 years ago by Thomas.

• A:Answer Hello, yes it dos.^Venette

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionDoes the sub-woofer use a plug?

Asked 4 years ago by csrowe.

• A:Answer Yes

  Answered 3 years ago by islandman89Verified Purchase

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Q: QuestionDo they have one that fits/same size as the 77?

Asked 4 years ago by JMC2.

• A:Answer No. I installed this with a 77 inch TV. It’s still the best option. No other soundboard are this low profile.

  Answered 3 years ago by MoneyMattVerified Purchase

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