Questions & Answers

Q: QuestionIs this cooktop energy efficient?

• A:Answer Yes, this cooktop is ENERGY STAR certified, meaning it meets strict energy efficiency standards.

Q: QuestionDoes this LG cooktop have a child lock feature?

• A:Answer Yes, this cooktop is equipped with a Control Lock feature to prevent accidental activation.

Q: QuestionCan I connect this cooktop to my phone?

• A:Answer Yes, you can control and monitor the cooktop remotely using the ThinQ app on your smartphone.

Q: QuestionDoes this cooktop have a timer?

• A:Answer Yes, the cooktop has a built-in timer to help you manage your cooking.

Q: QuestionHow many minutes does the Boost Mode last?

• A:Answer The Boost Mode on this LG cooktop lasts for up to 6 minutes, providing extra power when needed.

Q: QuestionWhat is the wattage of the UltraHeat element on this cooktop?

• A:Answer The UltraHeat element has a power output of 4,300 watts.

Q: QuestionCan all 4 elements be used at the maximum wattage/level all at once?

Asked 1 year ago by CS99.

• A:Answer Thank you for your interest in the LG Cooktop. The LG CBIH3013BE induction cooktop cannot use all 4 elements at their maximum wattage/power level concurrently. The cooktop is designed to provide flexible power levels across the 4 burners, but does not appear to have the capacity to run them all at peak performance simultaneously. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-CBIH3013BE.BBKELNA. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionIs there any ventilation fan that is included with this? We have ventilation running through the island in the middle of our kitchen.

Asked 5 months ago by Superds.

• A:Answer There's no ventilation fan that comes with this cooktop.

  Answered 4 months ago by BryanCVerified Purchase

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Q: QuestionWhat are the burner sizes on this cooktop? And will those sizes determine what sized pans can be used?

Asked 8 months ago by BugHunter.

• A:Answer 2- 6" diameter burner 1- 7" diameter burner 1- 9" diameter burner Generally, the size of pan would correspond the to burner size.

  Answered 4 months ago by BryanCVerified Purchase

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Q: QuestionDoes this cooktop include a bridge element?

Asked 8 months ago by Katoli.

• A:Answer This cooktop does not have a bridge element.

  Answered 4 months ago by BryanCVerified Purchase

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Q: Questioncan you use all types of cookware on this cooktop?

Asked 9 months ago by jerry.

• A:Answer Induction stoves and cooktops are designed to be used with magnetic cookware designed to for induction cooking. Hence, stainless steel, aluminum, or any material that is not magnetic, will not work on the induction cooktop.,

  Answered 4 months ago by BryanCVerified Purchase

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Q: QuestionCan it be installed over an oven?

Asked 9 months ago by Anonymous.

• A:Answer Read the installation instruction manual that comes with the unit. It will give specific specifications, clearances, and restrictions on how to install the cooktop.

  Answered 4 months ago by BryanCVerified Purchase

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Q: QuestionDoes this have cool touch

Asked 11 months ago by Jm.

• A:Answer The cooktop does get hot; generally has an indicator with a "Hot" symbol adjacent to the burner that was most recently used.

  Answered 4 months ago by BryanCVerified Purchase

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Q: QuestionCan this cooktop be placed directly on top of an electric stove (with/without burner elements removed) and/or can it be directly placed on top of wooden/tile/marble countertop? Thanks!

Asked 1 year ago by darceman.

• A:Answer This cooktop is designed to be cut into, or built into a counter top; flush with the surface.

  Answered 4 months ago by BryanCVerified Purchase

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Q: QuestionDoes the display on cooktop light up

Asked 1 year ago by Chuck.

• A:Answer The display on the cooktop will light up when turned on.

  Answered 4 months ago by BryanCVerified Purchase

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Q: QuestionWhere are the on off burner controls

Asked 11 months ago by ConnieT.

• A:Answer The induction cooktop operating controls are located at the center front of the cooktop.

  Answered 4 months ago by BryanCVerified Purchase

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Q: QuestionWhy is the cut out depth larger than the product depth? Misprint?

Asked 1 year ago by HarryD.

• A:Answer The depth of the cut-out usually allow extra depth to allow air flow for cooling purposes.

  Answered 4 months ago by BryanCVerified Purchase

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