Questions & Answers

Name: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
Brand: LG
SKU: 6451030
Price: 1899.99 USD
Availability: InStock
Rating: 4.6 (2767 reviews)

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

Model:: WKE100HVA; |
SKU:: 6451030

User rating, 4.6 out of 5 stars with 2767 reviews.

Highly rated by customers for:

$1,899.99

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Comp. Value: $2,699.99

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QuestionIs this appliance ductless?
Asked 2 years ago by Marl.
- Answer Thank you for your interest in the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer (WKE100HWA) model. No, the LG WKE100HWA WashTower is a ducted appliance. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HWA.ABWEEUS. ^Cris
  Answered 2 years ago by LG Digital Customer Care
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QuestionI currently have a front-load washer and I have a terrible time with mold/mildew building up on the seal. I never had this issue with my top load. Can you tell me what your experiences have been with this issue for the LG.
Asked 2 years ago by TB.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer I used to work on appliances had this quite often there is already bacteria inside the drum on all washers I would recommend running a a fresh cleaning tablet through the washer a couple of times just to try to clean out any extra size bacteria. That may be inside the unit and then when you are not using it, be sure to leave the door open. It is a necessity on these front load washers, so that the seal does not grow mold!!
  Answered 2 years ago by BrandonC
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QuestionDoes this only require 1 power source? If so will it fit this? & does this have a child lock safety?
Asked 2 years ago by Anonymous.
- Answer Hello there! Thank you for your question regarding the WKE100HWA washer. We understand that ensuring proper installation and safety features are important for your laundry setup. The WKE100HWA does indeed require only one power source for operation, making it convenient for installation. Regarding child lock safety, yes, this model is equipped with a child lock feature that helps prevent accidental changes to settings, ensuring that your laundry runs smoothly and safely. If you have any further questions about installation or features, or if you need assistance in determining if it will fit your space, please feel free to reach out. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your inquiry and look forward to helping you with your laundry needs! —Avril
  Answered 1 year ago by LG Digital Customer Care
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QuestionI was misled by the Q&A section for the LG WD tower, model WKEX200HWA. Best Buy posted Q&A that are unrelated to this model. So to clarify: Does this model come as one piece or 2 pieces to assemble? Are there 2 plugs? Can door be open-right installed?
Asked 2 years ago by Confusious.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Hello there! We understand your inquiry regarding the installation and features of the LG WashTower, model WKEX200HWA. This unit is shipped as two separate pieces that are assembled into a single, integrated tower during installation. It requires two separate power connections (one for the washer and one for the dryer), and the doors are factory-set to open to the left and cannot be reversed. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564PZ69 For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
  Answered 2 weeks ago by LG Digital Customer Care
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QuestionWhat is the length of the 240 power cord (dryer)?
Asked 2 years ago by Ed.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer The dryer cord is purchased separately. It is 6 feet. https://www.bestbuy.com/site/smart-choice-6-30-amp-dryer-power-cord-required-for-hook-up-black/8930357.p?skuId=8930357
  Answered 2 years ago by DianaC
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Questionwhat are the electrical requirement-one for dryer and one for washer each and both electrical outlet must be three prong or four prong?
Asked 2 years ago by Jean.
- Answer They are run on separate electrical wires. You must purchase the dryer electrical cord. And you need a 4 wire. The 3 is a fire hazard.
  Answered 2 years ago by ChristineH
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QuestionDoes the LG come with a “Steam Dryer Hose Kit" or do I need to buy it separately for the steam dryer?
Asked 2 years ago by WF31.
- Answer You have to buy it
  Answered 2 years ago by ChristineH
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QuestionCan they be unstacked?
Asked 2 years ago by Stack.
- Answer No they cannot. It’s 1 solid unit.
  Answered 2 years ago by ShelbyW
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QuestionOur casual clothing seems to come out of the washer pretty wrinkled. We did not have that problem with our last washer and dryer. Is there a setting to help control the wrinkles? Also, we have set the washer on cold yet, the clothes come out warm.
Asked 2 years ago by JAG10588.
- Answer Hello there! We understand your inquiry regarding the wash results of your LG WashTower. To help with wrinkles, we recommend using the Steam Fresh or Wrinkle Care options, and ensuring the load size allows items to tumble freely. Regarding the temperature, the washer uses a Load Sensing feature that may add a small amount of warm water to optimize detergent activation even on cold settings. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2 For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
  Answered 2 weeks ago by LG Digital Customer Care
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QuestionIs it manufactured with doors opening from either left or right swing?,
Asked 2 years ago by 215307.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green
- Answer Only left swing for both washer and dryer.
  Answered 2 years ago by Debo
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QuestionDoes this washer have permanent press wash cycle ? I don’t see it by looking at picture of washer
Asked 2 years ago by Mike.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer Yes
  Answered 1 year ago by CharlesT
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QuestionHow high is the is the dryer vent
Asked 2 years ago by Ogre.
- Answer Hi there! Thank you for sharing your experience with us. We understand your inquiry regarding the LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2 The center of the dryer exhaust vent is typically located approximately 42 1/4 inches from the bottom of the unit. For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
  Answered 2 weeks ago by LG Digital Customer Care
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QuestionThe width of our laundry closet is just 27.5” Will this set fit?
Asked 2 years ago by Sammy.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green
- Answer Yes, but barely, they recommend at least an inch all the way around.
  Answered 2 years ago by SteveF
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QuestionIs there a shelf that I can install between the washer and dryer for folding clothes?
Asked 2 years ago by Kathy.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer Hello there. We understand your interest in adding a folding shelf to your WashTower. Because the WashTower features an integrated, single-unit design with a centralized control panel, there is no space between the washer and dryer to install an additional shelf. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-black-steel/J7G564PZRS For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
  Answered 2 weeks ago by LG Digital Customer Care
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QuestionIs the delivery and installation and haul away of the old appliance included in the price?
Asked 2 years ago by Annie.
- Answer Yes I gave old washer dryer away so salesman deducted haul away charge but they will haul old units away!
  Answered 2 years ago by JameskS
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QuestionCan the washer and dryer be operated at the same time?
Asked 2 years ago by Psttyann.
- Answer Hello there. We understand your inquiry regarding the LG WashTower. Yes, both the washer and the dryer can be operated at the same time for your convenience. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2 For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
  Answered 2 weeks ago by LG Digital Customer Care
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Questioni know these are stackable, but if i have them side by side, are there extra supports i need on the base? thanks
Asked 2 years ago by sidebyside.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Candy Apple Red
- Answer This is not a stacked unit, it is a washtower, it's one unit. You can't seperate them.
  Answered 2 years ago by JBFree
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QuestionDoes the washer have a quick wash setting that can be used with hot water? My current washer only allows warm or cold water with quick wash cycle.
Asked 2 years ago by JTucker.
- Answer Yes. The speed wash cycle quickly washes lightly soiled clothing and small loads. It has the following temperature options: Very Warm, Warm, Cool, Cold.
  Answered 2 years ago by LG Digital Customer Care
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QuestionIf one needs replacement can you replace individually as needed or do you have to brut both the washer and dryer
Asked 2 years ago by Sandy.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer Hi there, Sandy. We understand your inquiry regarding the replacement of individual units for the LG WashTower. Because the WashTower is manufactured as a single, integrated vertical unit with a centralized control panel, the washer and dryer components cannot be replaced individually and would require a full unit replacement. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-black-steel/J7G564PZRS For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
  Answered 2 weeks ago by LG Digital Customer Care
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QuestionIs this a ductless dryer? or does it have the vent duct?
Asked 2 years ago by Karen.
- Answer Hello there. We understand your inquiry regarding the LG WashTower. This unit features a standard vented electric dryer and requires an external vent duct for proper installation. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2 For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
  Answered 3 weeks ago by LG Digital Customer Care
  Answer this question

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Questions & Answers

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

Q: QuestionIs this appliance ductless?

Q: QuestionI currently have a front-load washer and I have a terrible time with mold/mildew building up on the seal. I never had this issue with my top load. Can you tell me what your experiences have been with this issue for the LG.

Q: QuestionDoes this only require 1 power source? If so will it fit this? & does this have a child lock safety?

Q: QuestionI was misled by the Q&A section for the LG WD tower, model WKEX200HWA. Best Buy posted Q&A that are unrelated to this model. So to clarify: Does this model come as one piece or 2 pieces to assemble? Are there 2 plugs? Can door be open-right installed?

Q: QuestionWhat is the length of the 240 power cord (dryer)?

Q: Questionwhat are the electrical requirement-one for dryer and one for washer each and both electrical outlet must be three prong or four prong?

Q: QuestionDoes the LG come with a “Steam Dryer Hose Kit" or do I need to buy it separately for the steam dryer?

Q: QuestionCan they be unstacked?

Q: QuestionOur casual clothing seems to come out of the washer pretty wrinkled. We did not have that problem with our last washer and dryer. Is there a setting to help control the wrinkles? Also, we have set the washer on cold yet, the clothes come out warm.

Q: QuestionIs it manufactured with doors opening from either left or right swing?,

Q: QuestionDoes this washer have permanent press wash cycle ? I don’t see it by looking at picture of washer

Q: QuestionHow high is the is the dryer vent

Q: QuestionThe width of our laundry closet is just 27.5” Will this set fit?

Q: QuestionIs there a shelf that I can install between the washer and dryer for folding clothes?

Q: QuestionIs the delivery and installation and haul away of the old appliance included in the price?

Q: QuestionCan the washer and dryer be operated at the same time?

Q: Questioni know these are stackable, but if i have them side by side, are there extra supports i need on the base? thanks

Q: QuestionDoes the washer have a quick wash setting that can be used with hot water? My current washer only allows warm or cold water with quick wash cycle.

Q: QuestionIf one needs replacement can you replace individually as needed or do you have to brut both the washer and dryer

Q: QuestionIs this a ductless dryer? or does it have the vent duct?

Best-selling stacked units

QuestionIs this appliance ductless?

QuestionI currently have a front-load washer and I have a terrible time with mold/mildew building up on the seal. I never had this issue with my top load. Can you tell me what your experiences have been with this issue for the LG.

QuestionDoes this only require 1 power source? If so will it fit this? & does this have a child lock safety?

QuestionI was misled by the Q&A section for the LG WD tower, model WKEX200HWA. Best Buy posted Q&A that are unrelated to this model. So to clarify: Does this model come as one piece or 2 pieces to assemble? Are there 2 plugs? Can door be open-right installed?

QuestionWhat is the length of the 240 power cord (dryer)?

Questionwhat are the electrical requirement-one for dryer and one for washer each and both electrical outlet must be three prong or four prong?

QuestionDoes the LG come with a “Steam Dryer Hose Kit" or do I need to buy it separately for the steam dryer?

QuestionCan they be unstacked?

QuestionOur casual clothing seems to come out of the washer pretty wrinkled. We did not have that problem with our last washer and dryer. Is there a setting to help control the wrinkles? Also, we have set the washer on cold yet, the clothes come out warm.

QuestionIs it manufactured with doors opening from either left or right swing?,

QuestionDoes this washer have permanent press wash cycle ? I don’t see it by looking at picture of washer

QuestionHow high is the is the dryer vent

QuestionThe width of our laundry closet is just 27.5” Will this set fit?

QuestionIs there a shelf that I can install between the washer and dryer for folding clothes?

QuestionIs the delivery and installation and haul away of the old appliance included in the price?

QuestionCan the washer and dryer be operated at the same time?

Questioni know these are stackable, but if i have them side by side, are there extra supports i need on the base? thanks

QuestionDoes the washer have a quick wash setting that can be used with hot water? My current washer only allows warm or cold water with quick wash cycle.

QuestionIf one needs replacement can you replace individually as needed or do you have to brut both the washer and dryer

QuestionIs this a ductless dryer? or does it have the vent duct?