Questions & Answers

Q: QuestionWill this unit run ok on 208Volts ?

Asked 4 years ago by DLPerry.

• A:Answer You will need two outlets for the wash tower. The Dryer has to be plugged into the 240 V outlet but the washer has to be plugged into a 120 V, 60Hz grounded outlet. The washer comes with a power cord attached, but the dryer does not. The power cord for the dryer has to be purchased separately. The washer power cord is 6 feet. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionHow tall is this unit

Asked 5 years ago by Carmine.

• A:Answer A little over 74 inches high

  Answered 5 years ago by TerryVerified Purchase

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Q: QuestionHow much water does the washer drain per minute?

Asked 5 years ago by BG.

• A:Answer Regrettably, the amount of water drained per minute is not a published specification. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionI am replacing a GE Spacemaker stack unit. It has a 3prong plug outlet and a standard duplex outlet at waist level behind the existing w/d. I want to install the lg wash tower model WKEX200HBA. Are THE EXISTING 2 POWER SOURCES satisfactory?

Asked 5 years ago by Waxo94waxo.

• A:Answer I think so,that is what we have.

  Answered 5 years ago by GooddealVerified Purchase

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Q: QuestionDoes the integrated water heater have a specific water temperature? Can you determine the water temperature?

Asked 5 years ago by BarbO.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer I don't see specific water temperatures, but there are 5 choices.

  Answered 5 years ago by dcwctf

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Q: QuestionCan the door on the dryer be switched to open on the other side?

Asked 5 years ago by Mamaneci.

• A:Answer No, the doors are not reversible on the dryer. ^Daphane

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionCan the doors be switched to open from the left side. all the pics show the doors opening from the right.

Asked 5 years ago by markgwell.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer No, the doors are not reversible. ^Daphane

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionCan I get the dryer in a gas version?

Asked 5 years ago by washtower.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer The gas model is WKGX201HBA. ^Daphane https://www.lg.com/us/washer-dryer-combos/lg-wkgx201hba-washtower

  Answered 5 years ago by LG Digital Customer Care

  
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Q: Questiondoes this unit come with a gas dryer?

Asked 5 years ago by kev.

• A:Answer Theres both models. Gas and electru

  Answered 5 years ago by Erguevo

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Q: QuestionIf one of the units break do you have to buy both again or can you just replace one unit

Asked 5 years ago by Renee.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionCan these units be down stacked to use side by side?

Asked 5 years ago by Anonymous.

• A:Answer No. This is a single unit. Not two units stacked.

  Answered 5 years ago by Erguevo

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Q: QuestionDoes the washer have an option to use more water?

Asked 5 years ago by hzucker.

• A:Answer There is no button for more water, but I'm thinking some of the cycles probably use more than the normal amount, such as perhaps Bedding or Towels. Let's see what LG says when they respond.

  Answered 5 years ago by dcwctf

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Q: QuestionWhat are the dimensions of this unit

Asked 5 years ago by Frank.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer The dimensions for the ENERGY STAR® Qualified LG 4.5 Cu.Ft. 6-Cycle Front-Load Washer and 7.4 Cu.Ft. 6-Cycle Elec. Dryer WashTower™ with Steam and Built-in Intelligence - White, Model # WKEX200HWA are listed right under the thumbnail images for the dryer that are right under the main image for the dryer on its product detail page on the Best Buy site. You can also click on 'See All Specifications' to expand the page to review more dimensions...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionDoes the washer have a extra spin cycle?

Asked 2 years ago by Wendy.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer Yes.

  Answered 2 years ago by FoghornLegHorn

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Q: QuestionCan you please provide the measurements of where the dryer vent is located on the back? I'm having a new exterior vent installed to match with the location on the dryer. The center of the vent as measured from the bottom and side would be perfect.

Asked 2 years ago by Anonymous.

• A:Answer Approximately 44inches high and center of unit. The dimensions of the hole is about the same as most dryers.

  Answered 2 years ago by 45FhjjjjVerified Purchase

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Q: QuestionIs this Washer/Dryer combo considered ADA Accessible? The Controls are at 48" max. but how high is the Door to the Dryer?

Asked 2 years ago by Scott.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer Yes

  Answered 2 years ago by GailBVerified Purchase

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Q: QuestionWhen extra rinse is pressed, what do the 1,2,3..numbers indicate?

Asked 2 years ago by KCTrixx.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer I can’t answer because I don’t receive the washer I’m still waiting

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhen venting out the side of the unit can the vent tubing be run down to the floor or does it need to vent straight across and then up and out?

Asked 2 years ago by Kimmie.

• A:Answer Hi there, Kimmie! Thank you for your question about venting the WKEX200HBA model. When venting out the side of the unit, the vent tubing can be run down to the floor, but it’s crucial to ensure that it doesn’t create any sharp bends or kinks, as this can restrict airflow. The vent should ideally be as straight as possible for optimal performance. If you have any further questions or need assistance with installation, please send us a private message on Social Media @LGUSSupport, and we’ll be happy to help. We appreciate your feedback! —Avril

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionDoes this fit a regular closet for stacked unit? I measured my existing unit & it’s only only 21inches in depth. Closet only 33inches deep

Asked 3 years ago by Coachkallday.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer Yes, I believe it does, the units are compact.

  Answered 3 years ago by MLEalways

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