A:AnswerLG does not recommend the use of a drip pan. If one must be used, take extra care to follow the instructions provided with the drip pan and make sure the leveling feet are adjusted for firm and even contact with the pan. Use of drip pans and failure to properly level the machine may result in increased vibration and noise during operation. ^Daphane
A:AnswerThe matching dryer is DLE3600W. The exhaust duct must be 4-inch (10.2 cm) in diameter with no obstructions. The exhaust duct should be kept as short as possible. Make sure to clean any old ducts before installing your new dryer. Rigid, semi-rigid or flexible metal ducting is recommended for use between the dryer and the wall. All non-rigid metal transition duct must be UL-listed. Use of other materials for transition duct could affect drying time. The total length of flexible metal duct must not exceed 8 ft. (2.4 m). To see more details about venting the dryer, please visit the support page at https://www.lg.com/us/support/product/lg-DLE3600W.ABWEEUS and reference pages 20-21 of the owner’s manual. ^Daphane
A:AnswerWe hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
A:AnswerPlease contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
A:AnswerSteam option is a cycle modifier and provides a superior cleaning performance. Using steam gives fabrics the cleaning benefits of a very hot wash. Built in intelligence is offered by way of the LG ThinQ app. The app allows you to communicate with the washer from a smartphone. Available options include the ability to download additional cycles, remote start and smart diagnosis. Please visit the link for more information. ^Daphane http://gscs-manual.lge.com/DFZ/MFL71693706/en-us/main.html#chapter_4
A:AnswerThank you for your interest in the LG Washer. Yes, the LG front load washer model WM3600HVA can fit on the pedestal model WDP4V. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM3600HVA.ASSEUUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
A:AnswerThank you for reaching us regarding LG Washer. The LG WM3600HVA washing machine is designed to use approximately 14 gallons of water per load, making it an energy-efficient choice for laundry needs. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM3600HVA.ASSEUUS. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
A:AnswerHi there. Thank you for your question and we're sorry to hear that your washer keeps having problems with the vibration sensors. Here is a link that can help you with the vibration of your washer: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-vibration-issues-on-an-lg-washing-machine--1400517829363#:~:text=Confirm%20the%20washer%20is%20level.,-Place%20your%20hands&text=to%20rock%20it.-,If%20you%20feel%20shaking%20when%20rocking%20the%20washing%20machine%20to,not%20leaning%20to%20one%20side.
If symptom persists, kindly reach out to our Social Media team on Facebook or Twitter and we'll be more than happy to assist you. ^Jolly
A:AnswerThank you for your interest in the LG Washer. With regards to your location availability concern, kindly coordinate with the dealer where you'll buy your LG appliance. In your case, on Bestbuy. ^Cris
