Questions & Answers

Q: QuestionWhat is the Smart Pairing feature, and how does it communicate with compatible dryers to optimize the drying cycle?

• A:Answer The Smart Pairing feature allows the washer to communicate with compatible LG dryers via Wi-Fi. When activated, the washer can send information about the wash cycle to the dryer, which can then automatically select the optimal drying cycle for the load. This helps to optimize the drying process and reduce energy consumption.

Q: QuestionCan you explain how the AI technology and advanced sensors detect fabric texture and load size?

• A:Answer The AI technology and advanced sensors in the LG WM5700HVA washer use a combination of algorithms and physical sensors to detect fabric texture and load size. The sensors measure the weight and density of the load, as well as the type of fabric, and then adjust the wash cycle accordingly. This ensures that the clothes are washed with the optimal amount of water, detergent, and agitation, resulting in a more efficient and effective wash.

Q: QuestionWhat is the noise level of this washer during operation, and does it have any noise reduction features?

• A:Answer The noise level of this LG washer is not specified in the provided context. However, it does have noise reduction features such as True Balance Anti-Vibration System and LoDecibel Quiet Operation to minimize noise and vibration during operation.

Q: QuestionHow does the Tub Clean System work, and how often should it be used to maintain the washer's cleanliness?

• A:Answer The Tub Clean System in this LG washer removes residue and prevents odor buildup in the drum. To use it, select the Tub Clean cycle, add liquid bleach or a designated cleaner, and let the washer run through the cycle. It's recommended to run the Tub Clean cycle monthly to maintain the washer's cleanliness. If mildew or musty smell is already present, run the cycle once a week for three consecutive weeks.

Q: QuestionDoes this washer have a reversible door hinge for convenient installation in different spaces?

• A:Answer No, this LG washer does not have a reversible door hinge. The product specifications clearly state that the "Reversible Door Hinge" feature is "false".

Q: QuestionCan you explain how the ezDispense Automatic Dispenser simplifies the laundry process?

• A:Answer The ezDispense Automatic Dispenser simplifies the laundry process by automatically dispensing the right amount of detergent and fabric softener for each load, eliminating the need for manual measuring and pouring. It has two separate reservoirs, one for detergent and one for fabric softener, and can store enough detergent and fabric softener for up to 18 to 31 loads, reducing the frequency of refills.

Q: QuestionCan you explain the Cold Wash Technology and how it saves energy without compromising cleaning efficiency?

• A:Answer The Cold Wash Technology in LG washers allows users to save energy by using cooler water during the wash cycle. Despite the lower water temperature, the cleaning efficiency is maintained through the combination of LG's Direct Drive Motor and 6Motion Technology, ensuring effective cleaning for various types of clothes and fabrics.

Q: QuestionWhat is the maximum capacity of this LG washer in terms of weight or volume?

• A:Answer The maximum capacity of this LG washer is 4.5 cubic feet in terms of volume. It can also handle up to 20 pounds of laundry in terms of weight.

Q: QuestionWhat is the maximum spin speed of this washer, and how does it affect the drying time of clothes?

• A:Answer The maximum spin speed of this LG washer is 1300 revolutions per minute (RPM). Higher spin speeds extract more water from clothes, reducing drying time and saving energy.

Q: QuestionHow many wash and rinse cycles does this washer offer, and can you provide a list of them?

• A:Answer This LG washer offers 14 wash cycles and 1 rinse cycle. The wash cycles include: AI Wash, TurboWashTM, Cold WashTM, Rinse+Spin, Spin Only, Tub Clean, Bright WhitesTM, Color Care, Sweat Stains, Quick Wash, Towels, Jeans, Dresses, Heavy Duty, and AllergieneTM. The rinse cycle is Rinse+Spin.

Q: QuestionDoes this washer have a built-in water heater to enhance cleaning performance?

• A:Answer The LG 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and ezDispense does not have a built-in water heater. However, it does have a Steam function that uses hot water to enhance cleaning performance.

Q: QuestionWhat is the estimated annual electricity usage of this appliance, and how does it compare to other models?

• A:Answer The estimated annual electricity usage of this LG washer is 105 kilowatt-hours. Compared to other models, it is relatively energy-efficient as it is ENERGY STAR certified and uses less water and energy than conventional washers.

Q: QuestionWhat color is Graphite Steel closest to?

Asked 7 months ago by VKCAKC.

• A:Answer LG's Graphite Steel finish is a matte finish that is warmer than stainless steel and black stainless steel. It is a stone-inspired finish that offers versatility while not being as stark and cold as stainless steel. Other manufacturers call it Slate, but is does not have the subtle brown undertones of slate...^Ivan.

  Answered 6 months ago by LG Digital Customer Care

  
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Q: QuestionCan this fit and wash a king size comforter

Asked 1 year ago by Natalie.

• A:Answer Hello, Natalie. Depending on how bulky the king-size comforter is, a capacity of 4.5 cubic feet is considered large enough to accommodate most, if not all, of them. Comforters come with a variety of filler materials that make some bulkier than others. The ENERGY STAR® Most Efficient/ENERGY STAR® Certified LG 4.5 cu. Ft. Smart Front Load Washer with TurboWash® 360°, Built-In Intelligence and ezDispense, Model # WM5700HVA, will accommodate most, if not all king-size comforters...^Ivan.

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionI have been told that this model , the LG wm5700, has been discontinued. Is this true? thanks very much.

Asked 1 year ago by debi.

• A:Answer I just received mine 3 weeks ago from Best Buy!

  Answered 1 year ago by DougWVerified Purchase

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