Questions & Answers

Q: Questionwhat pedestal goes with this washer and dryer?

Asked 4 years ago by trustmother.

• A:Answer The 27” pedestal goes with is washer and dryer. Looks beautiful and so functional.

  Answered 4 years ago by CaroleVerified Purchase

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Q: QuestionI have an older LG front load washer. Model 2701HV. Will the pedestal from the old washer work for this model?

Asked 4 years ago by Mike.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

• A:Answer Mine did

  Answered 3 years ago by SatisfiedTVviewer

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Q: QuestionDo I need to buy the pedestal or will both washer and dryer work fine without them?

Asked 4 years ago by tbahena.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

• A:Answer No, they work without a pedestal

  Answered 4 years ago by PastorjrVerified Purchase

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Q: QuestionHow long does the shortest cycle (speed wash) typically take?

Asked 4 years ago by OceanMotion.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

• A:Answer Fifteen minutes

  Answered 4 years ago by PastorjrVerified Purchase

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Q: QuestionI have kenmore front load pedestals will they work with LG front loaders. Jerry

Asked 4 years ago by jerry.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

• A:Answer While there will be some interchangeability in washer and dryer models across the same brand, you will not be able to stack laundry units from two different brands. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionI have a Kenmore Elite dryer that I would like to put on top of this washer. The width and depth are identical, but I'm wondering if if will attach. The model is 44832202. Thanks, Annie

Asked 4 years ago by Annie.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

• A:Answer While there will be some interchangeability in washer and dryer models across the same brand, you will not be able to stack laundry units from two different brands. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionDoes Best Buy install new washer and dryer for free? If there is a fee, does it include hauling away my old washer and dryer?

Asked 4 years ago by Installation.

• A:Answer It’s free but you have to wait several weeks after they drop it off.

  Answered 4 years ago by pahttosan

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Q: Questionthe water will NOT drain after a cycle. it smells like mold, and there is always water in it. what can I do? who will repair it?

Asked 4 years ago by wanda.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

• A:Answer Please reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionWhat are the dimensions of the LG front loader wash machine WM4000HWA?

Asked 4 years ago by JWB4.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

• A:Answer It’s in the product listing. 39” H, 27” W, 30 1/4” D. But, be sure to add about 4” to the depth to account for the hoses out the back.

  Answered 4 years ago by MarcVerified Purchase

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Q: Question1.)Will my existing (stacked already) DLG5966W dryer stack on the 4000 model? 2.) Will/can Best Buy installation include re-stacking and if so, are there additional cords/vent hoses I need to buy? Thanks!

Asked 4 years ago by abel.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

• A:Answer The two model should stack. Please contact Best Buy customer service at (888) 237-8289 with regards to installation requiring stacking with an existing dryer. LG recommends new water hoes when connecting a new washer. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionIs this fingerprint resistant?

Asked 4 years ago by Stephanie.

• A:Answer No, this unit does not have a fingerprint resistant finish. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionI noticed one review said clothing was getting frayed. Has anyone else had a problem? My old front load washer was snagging my clothes.

Asked 4 years ago by Blonddej.

• A:Answer Haven’t had that problem so far.

  Answered 4 years ago by moonwatcher

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Q: QuestionIs this washer stackable with my older dryer (model DLG2051W)?

Asked 4 years ago by Anonymous.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

• A:Answer The depth is off by 0.125", so I'm not sure it will securely stack. Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionCan this unit be used with only a cold water connection?

Asked 4 years ago by AlSmith.

• A:Answer t would need a separate hot and cold water supply line for the wash function of the unit to function correctly. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionMany have stated the the control panel is hard to see because it is not backlit. Has this problem been remedied with the newest model?

Asked 4 years ago by SAM.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

• A:Answer I can see the panel just fine, but I turn the light on when using the washer and dryer. That said, there are lights on the unit, but it isn't fully illuminated for use in the dark.

  Answered 4 years ago by IndyTimVerified Purchase

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Q: QuestionCan you tell me if washer LG 4000HBA will fit pedestal model WDP3R (27x28.4x13.6).

Asked 4 years ago by Paul.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

• A:Answer Washer WM4000HBA will work with pedestal WDP3R. WDP4* replaced the WDP3* pedestal but they are both designed for compatibility with 27" LG Front Load Washers and Dryers. The only difference between them will be the mounting bracket installation. The WDP4* uses the t-clip installation method. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionI have an LG washer that is 12 years old with pedestal, the yoke is shot can this be repaired and if so can you give me an estimate of repair.

Asked 4 years ago by Paul.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

• A:Answer I am not sure about your case but my previous LG Washing Machine was 7 years old. Not used much but stop working (PF reading). Technician came, diagnosed the problem but said it was not repairable for lack of parts. Technician also told me LG stops backing up models as early as five years after the manufacturing date.

  Answered 4 years ago by JudgeVerified Purchase

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Q: QuestionAre the LG - 4.5 Cu. Ft. High Efficiency Stackable Smart Front-Load Washer with Steam and Built-In Intelligence energy rated?

Asked 4 years ago by Lilly.

• A:Answer The washer is ENERGY STAR® Qualified CEE Tier 2 rating. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionCan this be hooked to the kitchen sink?

Asked 4 years ago by vweber0924.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

• A:Answer No it’s not portable

  Answered 4 years ago by MichelleVerified Purchase

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