Questions & Answers
- Model:
- WM6500HBA
- |
- SKU:
- 10812441
Q: QuestionI noticed th depth on this is 33 inches. Is there a dryer that is also 33" deep? I want a set that has the same dimensions.
Asked by vstevens82.
- A:Answer Hi there, thank you for your question regarding matching dimensions for your LG WM6500HBA Front Load Washer. We understand you're looking for a dryer with a similar depth of 33 inches to create a cohesive set. The LG DLEX6500B Electric Dryer is an excellent match, but based on its compatibility with the LG WM6500HBA washer, as they are both part of the same product family and often paired together. However, we see now that the depth does not match your requirement of 33 inches, which is crucial for your needs. We recommend checking with your local retailers for any new models that may fit your specifications or considering a pedestal for the dryer, which can provide additional height and uniformity in your laundry setup or send us a private message on social media @LGUSSupport, and we’ll be happy to help! We appreciate your time. —Renzo
Answered by LG Digital Customer Care

Q: QuestionCan I wash a king size comforter
Asked by Anonymous.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel
- A:Answer Yes
Answered by JuanB
Q: QuestionWhy does it say NO for high efficiency when comparing washers but it says it’s a high efficiency washer?
Asked by Derek.
- A:Answer Hello there. Thank you for bringing your question to us regarding the LG Front Load Washer, model WM6500HBA. We understand the confusion regarding the High Efficiency (HE) designation. This washer is indeed designed as a high-efficiency model, using advanced technology to optimize water and energy usage. Rest assured, this washer is HE-certified and delivers the efficiency you'd expect. If you need further clarification, please send us a private message on social media @LGUSSupport, and we'd be happy to assist. We appreciate your patience. —Renzo
Answered by LG Digital Customer Care

Q: QuestionI have a WDP3R pedestal. Will this fit on this LG front load washer?
Asked by KernelPanic.
- A:Answer Hi there! The LG WM6500HBA is compatible with the WDP3R pedestal. This pedestal should fit your front load washer, providing both added height and extra storage space. If you have any more questions or need additional assistance, please send us a private message on Social Media @LGUSSupport. We’re here to help with any further details you might need. Thanks for reaching out! —Avril
Answered by LG Digital Customer Care

Q: QuestionIs this product 39" tall or 43" tall? Some websites say one and some say the other.
Asked by Shannon.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel
- A:Answer 39"
Answered by Sook
Q: QuestionIs this washer sku#6532181 a gas washer?
Asked by Bryce.
- A:Answer Thank you for reaching us regarding LG Washer. No, the LG WM6500HBA washer with SKU #6532181 is not a gas washer. this is a front-load electric washing machine, not a gas-powered model. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM6500HBA.ABLEVUS. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: Questioncan this machine be used with the sidekick topload?
Asked by EchoShow.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White
- A:Answer Thank you for your interest in the LG Washer. The LG WM6500HWA front-load washer can be used with the LG SideKick pedestal washer, but cannot be used with a top-load washer. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM6500HWA.ABWEUUS. ^Cris
Answered by LG Digital Customer Care

Q: QuestionMy washer has a the EZ Dispense feature which is filled with regular HE detergent. How do I use a different detergent for one load (say baby detergent)? Do I have to empty the EZ Dispenser compartment and replace the detergent every time?
Asked by NTalie.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel
- A:Answer There’s an option to turn off the detergent for the wash cycle so you can load a special detergent for any load. Just need to remember to turn it back on. Pretty easy!
Answered by SergioA
Q: QuestionIs the dryer door mountable on the other side? We don't have much room in front of the set, so it will be very inconvenient if the dryer door is in the way when transferring clothes.
Asked by Brez.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel
- A:Answer The dryer door mounts on either side, but the washer door does not
Answered by SergioA
Q: QuestionMy washer seems to have a strong vibration during the spinning phase. Does anyone else have this issue?
Asked by Trevor.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel
- A:Answer Thank you for reaching us regarding LG Washer. If your LG WM6700HBA washer is vibrating strongly during the spin cycle, here are some simple steps to fix it: 1. Remove Shipping Bolts • If your washer is new, make sure to take out the shipping bolts that secure the tub for transport. Move the tub forward and backward; if it moves freely, the bolts are removed. If not, take them out and cover the holes with the provided caps. 2. Level the Washer • Check if the washer is level. Gently rock it from corner to corner. If it moves, adjust the leveling feet until it’s stable. A level washer helps reduce vibrations. 3. Reposition Laundry • An unbalanced load can cause vibrations. Stop the washer, evenly distribute the laundry in the drum, and restart the cycle. For large items like blankets, use the bedding cycle to minimize vibrations. 4. Check for Foreign Objects • Look inside the drum for any items like coins or hairpins that may cause imbalance or noise during the spin cycle. 5. Inspect Shock Absorbers • If the problem continues, check the shock absorbers, which help control the drum's motion. If they are worn out, they may need replacing. 6. Ensure Proper Installation • Finally, make sure the washer is on a solid, level surface. If the floor isn’t firm or the washer is on a slippery surface, consider using non-skid pads under the leveling feet to keep it stable. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM6700HBA.ABLEVUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionIf I stack a compatible LG dryer on this unit, what is the height of the exhaust vent? I have an exhaust vent installed in the wall with a fan to vent out to the rooftop of my condo. I want the vents to meet without a turn or bend.
Asked by koc.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel
- A:Answer Hi there. To ensure proper ventilation when stacking a compatible LG dryer on top of the LG WM6700HBA washer, it's essential to maintain the correct height for the exhaust vent. Typically, for optimal performance and safety, the exhaust vent for the dryer should be positioned as close to the top of the dryer as possible. You may download the Owner's Manual from this link: https://www.lg.com/us/washers-dryers/lg-wm6700hba-front-load-washer The exact height of the exhaust vent will depend on the specific model of the LG dryer you plan to stack with the WM6700HBA washer. To obtain accurate information about the height of the exhaust vent for your specific dryer model, we recommend referring to the installation instructions provided in the dryer's user manual. ^Jolly Additionally, when installing the exhaust vent, ensure that it meets local building codes and regulations for venting appliances, especially in a condominium setting. Proper ventilation is crucial for the efficient operation of your dryer and for maintaining indoor air quality.
Answered by LG Digital Customer Care

Q: QuestionHow many minutes long are the cycles?
Asked by Colleen.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White
- A:Answer They range anywhere from 26 mins to hour and a half. Depending on what wash cycle you choose. Normal cycles run about 30 mins, heavily soiled cycle runs about hour and a half.
Answered by Dymd3z
Q: QuestionCan I stack an older LG dryer ? I have a 10 year old Lg Dryer
Asked by Ted.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel
- A:Answer I don’t think so
Answered by JuanB
Q: QuestionDoes this washing machine add enough water to wash the clothes?
Asked by Cinr.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White
- A:Answer Thank you for your interest in the LG Washer. The LG WM6500HWA washing machine is designed to be highly efficient, which means it uses less water compared to traditional top-loading washers. The machine adds enough water to effectively wash clothes, especially when using the appropriate settings for heavily soiled items. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM6500HWA.ABWEVUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionCan the dryer be stacked on top?
Asked by Noli.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel
- A:Answer Thank you for your interest in the LG Washer. Yes, the LG WM6700HBA washer can be stacked with an LG dryer using a compatible stacking kit. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM6700HBA.ABLEVUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionWM6700H Washer has 11selections to choose one. None of them shows to select whites. What do you use?
Asked by Anonymous.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel
- A:Answer NORMAL
Answered by Anonymous
Q: Questionwhich cycle do I use to wash whites with clorox?
Asked by Barb.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White
- A:Answer It has a “whites” cycle you can choose and there is a specific place to put the Clorox.
Answered by Dymd3z
Q: QuestionOn which wash cycles will the washer emit pure hot water from the hot water spout? I’ve seen many washers that mix hot and cold water even on the hot setting.
Asked by Dan.
- A:Answer Thank you for your interest in the LG 5.0 cu. ft. Mega Capacity Smart Front Load Energy Star Washer with TurboWash® 360° and AI DD® Built-In Intelligence (WM6500HBA) model. The LG WM6500HBA washer is equipped with a feature called "Allergiene" wash cycle, which is designed to remove common household allergens from fabrics by using a combination of water and heat. This cycle is specifically designed to emit pure hot water from the hot water spout, without mixing hot and cold water. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM6500HBA.ABLEVUS. ^Cris
Answered by LG Digital Customer Care

Q: QuestionWasher description says it’s a high efficiency washer but in the specifications for HE it says No. is it a HE washer?
Asked by Lucio.
- A:Answer Yes!
Answered by ClintJ
Q: QuestionDoes this washer with the Turbo Wash require two sets of faucets. How about drains, two of those? Each washer needing their own hot and cold faucets
Asked by Nancy.
This question was asked about the related product: LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel
- A:Answer Thank you for your interest in the LG 5.0 cu. ft. Mega Capacity Smart Front Load Washer with AI DD® 2.0 Built-In Intelligence & TurboWash® 360° (WM6700HBA) model. The LG WM6700HBA washer with Turbo Wash only needs one set of faucets and a single drain - you don't need two sets of them. It connects to standard hot and cold water faucets and drains just like any other washing machine. Simply attach the inlet hoses to the washer and then to the faucets, and turn them on. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM6700HBA.ABLEVUS. ^Cris
Answered by LG Digital Customer Care





































































