“I can't get the "Magic Remote" to work. I continually have to turn the TV off and "re-pair" it. Now it won't work it all. All I can do with the magic remote is turn the TV on and off. No control on the picture, volume, etc.”

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• We regret to read about the issues that you are experiencing with your LG Magic remote Model # AN-MR600 when using it with your LG Curved OLED 4K Smart TV - 55" Class (54.6" Diag), Model # 55EG9600 and apologize for any inconveniences. Please contact our Customer Interactive Center at (800) 243-0000 for assistance with getting the remote exchanged if it is defective...^IFV

  Answered by LG Digital Customer Care 9 years ago

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