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Page Showing 1-20 of 38 questions
  • QuestionIs there a headphone jack on this TV?

    • Answer No, there is no headphone jack on this TV.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this TV have built in speakers?

    • Answer Yes, this TV has built-in speakers.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat kind of wireless connectivity does this TV support?

    • Answer This TV supports Wi-Fi wireless connectivity.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many HDMI inputs does the TV have?

    • Answer The TV has four HDMI inputs.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this TV support high dynamic range?

    • Answer Yes, this TV supports high dynamic range (HDR).
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the screen mirroring feature available on this TV?

    • Answer Yes, screen mirroring is available on this TV.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of remote control comes with this TV?

    • Answer This TV comes with a magic remote control.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the difference between a B5 vs C5 model?

    Asked by Tom.

    • Answer The LG C5 features an evo panel with Brightness Booster technology, achieving peak brightness over 1,000 nits, making it suitable for bright environments and HDR content. This allows for better visibility in well-lit rooms and enhances the viewing experience during the day. It is equipped with the Alpha 9 AI Processor Gen 8, which provides advanced processing capabilities, enhancing picture quality and gaming performance, and it supports 4K at 144Hz, making it ideal for gaming, especially with modern consoles and PCs. The LG B5, while still delivering excellent picture quality, has a standard WOLED panel that is less bright, making it more suitable for controlled lighting environments. It uses the Alpha 8 AI Processor Gen 2, which, while capable, does not match the performance of the C5's processor. Choosing between the LG B5 and C5 OLED TVs ultimately depends on your specific needs and budget. If you prioritize brightness, advanced processing, and gaming performance, the C5 is the better option. However, if you're looking for a more affordable entry into OLED technology and primarily watch in darker environments, the B5 still offers excellent performance and value. Both models share the fundamental advantages of OLED technology, such as perfect blacks and vibrant colors, ensuring a great viewing experience regardless of your choice...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionHello! Does this TV allow you to use it without ever connecting to the internet or setting up an account? I would be using external connections to access media.

    Asked by J.

    • Answer I needed to connect with the internet to get it working.

      Answered by Lucky

  • QuestionWhat wall mount kit do I use with the 55" LG tv?

    Asked by Bill.

    • Answer Any VESA-compliant wall mount, regardless of type, brand, or manufacturer, that supports the 300 x 200 mm VESA Mount Pattern for the LG - 55" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED55B5PUA, can be used to mount the TV. Wall mounts come in three types: Fixed, Tilting, and Full Motion (aka articulating) mounts. VESA compliance guarantees that any VESA-compliant wall mount that supports the TV's VESA Mount Pattern can be used to mount the TV. If you are interested in a Full Motion wall mount, the LG EZ Slim Wall Mount for LG TVs (VESA - 300 X 300 / 300 X 200 / 400 X 200), Model # OLW480B, can be used to mount the TV. It is currently out of stock on the company website, but Best Buy carries a variety of VESA-compliant wall mounts of varying types that can also be used to mount the TV...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionThe supplied remote is horrible. What model LG remote will work with this tv?

    Asked by Anonymous.

    • Answer The LG Magic Remote, Model # MR25GA, that comes with the LG - 55" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED55B5PUA, is the only remote that LG makes for the TV that will give you full functionality with the TV. A standard LG remote control will work with the TV for basic functions (power, volume, channel, input). However, it will lack the advanced features of the LG Magic Remote (pointing, scroll wheel, voice control). Universal remotes will also work for basic functions, and you may want to inquire about programmable Logitech remotes from a retailer that sells them...^Ivan.

      Answered by LG Digital Customer Care

  • Questionare the hdmi versions 2.1?

    Asked by Manimal981.

    • Answer All four of the HDMI ports on the LG 55 Inch Class LG OLED AI B5 4K Smart TV 2025, Model # OLED55B5PUA, are HDMI 2.1 ports. HDMI 3 is an HDMI eARC port...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat is the backlight technology of this tv

    Asked by Bettyboop.

    • Answer Hello there, BettyBoop. Thank you for sharing your experience with us regarding the OLED55B5PUA. We understand your inquiry about the backlight technology. This TV features an OLED (Organic Light Emitting Diode) display, which means it does not utilize a traditional backlight. Instead, it uses self-lit pixels that turn on and off individually to create light and color, resulting in perfect blacks and infinite contrast. https://www.bestbuy.com/product/lg-55-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKH9 If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs this model able to be mounted on a wall? Or just on the stand?

    Asked by Matt.

    • Answer Yes. Mounting screws are not included

      Answered by NicholasB

  • QuestionDoes it have the Auracast for hearing aids?

    Asked by Bea.

    • Answer Auracast is supported on the LG 55" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED55B5PUA, and on all LG Smart TVs with α8 AI Processor 4K Gen2, α9 AI Processor 4K Gen8, and α11 AI Processor 4K Gen2. Auracast is a Bluetooth LE Audio technology that allows hearing aids to receive high-quality, low-latency audio streams directly from various sources and public announcement systems...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan 2 sets of bluetooth headphones be paired to this TV for simultaneous listening?

    Asked by Bubba.

    • Answer Depending on the Bluetooth headphones/earbuds you pair with the LG 55" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED55B5PUA, you can pair two of the same model. If two different Bluetooth headphones are connected and used simultaneously, the voice may not match...^Ivan.

      Answered by LG Digital Customer Care

  • Questionwhen connected to a pc, does it still have dimming issue like the c1? thank you

    Asked by nightcap.

    • Answer Hello there. Thank you for sharing your inquiry with us. We understand your question regarding the potential for dimming when the LG OLED B5 series (OLED55B5PUA) is connected to a PC, similar to what you may have heard about the C1 model. The dimming you are referring to is typically related to two features present in most OLED TVs: ABL (Automatic Brightness Limiter): This is a hardware protection feature that manages power and heat by dimming the entire screen when a large portion of it is very bright (high Average Picture Level). ABL cannot be disabled through standard user menus as it is essential for the panel's safety. ASBL (Auto Static Brightness Limiter) / TPC (Temporal Peak Luminance Control): This is a feature designed to prevent image retention (burn-in) by automatically dimming the screen after a few minutes if it detects a static image, such as a desktop with unmoving elements. While ABL is an inherent safety function of OLED technology and will be present, the implementation and aggressiveness of ASBL has been improved across generations of our OLED TVs, which helps to minimize the noticeable dimming effect during PC use compared to older models. For PC and console users, the OLED55B5PUA includes features like the Game Optimizer and dedicated Game/PC modes which are designed to enhance your experience by automatically applying settings to reduce input lag and optimize picture quality for a computing environment. https://www.bestbuy.com/product/lg-55-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKH9 If you have any further questions about optimizing your settings for PC use on the OLED55B5PUA, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan this tv display pictures or photos when not in use?

    Asked by Jack.

    • Answer Hi there, Jack! Thank you for sharing your question to us about the LG TV (OLED55B5PUA). Yes, it can. The LG OLED55B5PUA includes features designed to show artwork, photos, or ambient backgrounds when the screen is idle. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-55-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKH9. If you need further assistance, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. - Avril

      Answered by LG Digital Customer Care

  • QuestionHow fast does your internet need to be to utilize the 4k streaming?

    Asked by Luddite.

    • Answer Hello there, Luddite! Thank you for sharing your question to us about theLG TV (OLED55B5PUA). To enjoy smooth 4K streaming, most major streaming platforms recommend an internet speed of at least 25 Mbps. This helps ensure stable playback, crisp detail, and minimal buffering. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-55-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKH9. If you need further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. - Avril

      Answered by LG Digital Customer Care

  • QuestionDoes this TV have a jack for external speakers?

    Asked by bridad.

    • Answer The LG 55" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED55B5PUA, can be connected to external audio devices via its HDMI eARC (HDMI 2) port or its Optical Digital Audio Output, or paired with them via Bluetooth®. It does not have the older analog stereo RCA (Red/White) barrel ports or a 3.5 mm Headphone jack for connection to external speakers...^Ivan.

      Answered by LG Digital Customer Care