A:AnswerHi there, thank you for your question about mounting your LG OLED65C4PUA above the mantle and fireplace! We understand that you're concerned about the safety and potential impact of heat on your TV.
When it comes to mounting a TV above a fireplace, it's important to consider several factors:
Heat Exposure:
Excessive heat from a fireplace can negatively affect the TV's internal components over time. We recommend ensuring that your fireplace is well-ventilated and that there is no direct exposure to heat. If you regularly use the fireplace, you might want to consider installing a heat shield or ensuring that the TV is placed at a sufficient distance from the heat source.
TV Placement:
The OLED65C4PUA has specific mounting requirements (VESA 300 x 200) and should be installed using a wall mount that is compatible with the TV's dimensions. Make sure the mount is securely attached to a solid structure, as mounting a TV above a mantle can sometimes involve additional considerations to ensure safety.
Warranty Considerations:
Mounting the TV itself will not void the warranty, as long as it's done according to the manufacturer's installation guidelines and using the correct mounting hardware. However, if the TV is exposed to heat or other environmental factors that cause damage, the warranty may not cover this type of damage. It’s always best to consult the warranty terms for specifics about heat damage exclusions.
If you are unsure about installation or placement, we recommend consulting a professional installer to ensure safe and optimal mounting conditions.
https://www.lg.com/us/tvs/lg-oled65c4pua-oled-4k-tv#pdp_specs
For further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be happy to help!
—Renzo
A:AnswerHi there, Teeza. Thank you for reaching out about finding the serial number on your LG OLED65C4PUA TV. We understand your need to locate this information easily.
The serial number is unique to each individual unit when you purchased it and isn’t listed on the website. To find the serial number for your TV for this model, you can find the serial number on a label on the back of the TV. Depending on the manufacturing date, it may be on either the back right or back left side of the unit.
For 2018 models or newer, you can also retrieve this information on-screen by pressing the MUTE button 3 times in a row on your LG remote. The model information, including the serial number, will be displayed.
For older models, you can go to Home > Settings > Support > Product/Service Info to view the serial number.
How To Find My LG Model and Serial Number - https://www.lg.com/us/support/help-library/how-to-find-my-lg-model-and-serial-number--20152254906058
If you have any further questions or need additional assistance, please reach out to us on Social Media @LGUSSupport. We’re here to help! —Renzo
