A:Answer The TV should have Netflix as a preinstalled app. We’ll be happy to look into this for you. Please send us a private message via direct message on Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/) so that we can assist you. Please provide the following information, so I can create a file for you: name, phone number, address, email, model number, serial number, and date of purchase. Thank you. ^DLI