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Questions & Answers

Page Showing 121-140 of 332 questions
  • QuestionDoes this tv come with an active microphone?

    Asked by Jake.

    • Answer No, our TV's do not have a built in virtual assistant. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionDoes this TV have 110/240 voltage?

    Asked by John.

    • Answer The LG LG 65 inch Class 4K Smart UHD TV (64.5'' Diag), Model # 65UM6900PUA is not a dual voltage TV. It's power requirements are 120 VAC, 50/60Hz...^IFV

      Answered by LG Digital Customer Care

  • QuestionCan you remove the legs?

    Asked by Anonymous.

    • Answer The LG 65 inch Class 4K Smart UHD TV (64.5'' Diag), Model # 65UM6900PUA does not come with the stand legs attached. They are packaged in the carton with the TV with the appropriate screws to attach them to the TV when you unbox it. If you prefer to wall mount the TV, you can simply omit attaching the stand legs. Even if you do attach them, you can always detach them...^IFV

      Answered by LG Digital Customer Care

  • QuestionNetflix does not show in the LG content store as downloaded. And the Netflix button when pressed, it states content not available. Is this TV supposed to have Netflix installed?

    Asked by Justy.

    • Answer The TV should have Netflix as a preinstalled app. We’ll be happy to look into this for you. Please send us a private message via direct message on Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/) so that we can assist you. Please provide the following information, so I can create a file for you: name, phone number, address, email, model number, serial number, and date of purchase. Thank you. ^DLI

      Answered by LG Digital Customer Care

  • QuestionCan this tv be wall mounted?

    Asked by Neen.

    • Answer Yes, this TV is wall mountable. Please visit https://www.lg.com/us/support/product/lg-65UM6900PUA.AUS for more information about this product. Thank you. ^DLI

      Answered by LG Digital Customer Care

  • QuestionMy 65” LG turned off when bad weather came through and came back on when it passed is that a safety feature are is something wrong with tv

    Asked by Donny.

    • Answer Hi Donny. That is not a safety feature. During bad weather, you often get power surges or power brown outs that will cause the LG 65 inch Class 4K Smart UHD TV (64.5'' Diag), Model # 65UM6900PUA or other electronic devices that are on to turn off and back on. You may want to consider using a power surge protector to prevent that from happening again. Some power surges can be more intense and will damage the TV...^IFV

      Answered by LG Digital Customer Care

  • QuestionI have a older video game I would like to play with the kids I have a wii and Nintendo 64 does this TV have av cord connection.

    Asked by Kahlia.

    • Answer The LG 65 inch Class 4K Smart UHD TV (64.5'' Diag), Model # 65UM6900PUA has what is referred to as a Shared Composite/Component port in the back that you can use to connect older gaming consoles that connect via Composite (i.e. Yellow/White/Red RCA barrel ports) or those that connect via Component video ports (i.e. Red/Green/Blue) with the associated stereo audio ports (Red/White RCA Barrel ports). Click on the thumbnail image with '+ 8 images' on the product page for TV on the Best Buy site then click on the third thubnail image of the TV in the right column on the page that opens to see the connections on the back of the TV...^IFV

      Answered by LG Digital Customer Care

  • QuestionWhat about wall mount capabilities.

    Asked by Texas.

    • Answer Yes. This unit can be wall mounted with any TV wall mount that meets the VESA standard of 300 x 300. ^JL

      Answered by LG Digital Customer Care

  • Questionis amazon prime one of the apps that comes with this set?

    Asked by steven.

    • Answer Yes. Amazon Prime comes preinstalled on the TV. ^Jamal

      Answered by LG Digital Customer Care

  • QuestionIs this model (UM6900PUA) equipped with Bluetooth? If not, does any of the LG models have Bluetooth?

    Asked by Elle.

    • Answer The LG 65 inch Class 4K Smart UHD TV (64.5'' Diag), Model # 65UM6900UA does not support Bluetooth...^IFV

      Answered by LG Digital Customer Care

  • Questioncan you hook up a sound bar

    Asked by claudette.

    • Answer Hello Claudette. You can hook up a Soundbar to the LG 65 inch Class 4K Smart UHD TV (64.5'' Diag), Model # 69UM6900PUA in one of two ways. The TV has an Optical Digital Audio Out that can be connected to a Soundbar that has an Optical Digital Audio In or you can connect the HDMI 2 port on the TV which supports HDMI ARC functionality to a Soundbar that also has an HDMI port that also supports HDMI ARC functionality. HDMI ports that support ARC functionality will be clearly labeled as HDMI ARC...^IFV

      Answered by LG Digital Customer Care

  • QuestionWhat are the deminsion with legs on

    Asked by Aced.

    • Answer The dimension with the legs on are 57.8"(W) x 35.9"(H) x 10"(D). ^ Jamal

      Answered by LG Digital Customer Care

  • QuestionCan I mount this TV with the correct wall mount?

    Asked by Lisa.

    • Answer The LG 65 inch Class 4K Smart UHD TV (64.5'' Diag), Model # 65UM6900PUA has a VESA Wall Mount Interface Pattern of 300 x 300. Any VESA compliant wall mount, regardless of type, brand or manufacturer that supports the TV's wall mount interface pattern can be used to mount the TV...^IFV

      Answered by LG Digital Customer Care

  • QuestionWhat is the screen size

    Asked by Tanya.

    • Answer From the lower left corner to the top right corner, the screen is 64.5". It is also 57.8" wide and 33.5" tall without the stand. ^Jamal

      Answered by LG Digital Customer Care

  • QuestionCan I use hbo go with this tv

    Asked by Rhonda.

    • Answer At this time, HBO GO is not available for download to the LG WebOS platform. ^Jamal

      Answered by LG Digital Customer Care

  • QuestionWhat sound bar is best for this tv?

    Asked by Marie.

    • Answer The LG 65 inch Class 4K Smart UHD TV (64.5'' Diag), Model # 65UM6900PUA does not support Dolby Atmos so you do not need the top of the line Soundbars that do support Dolby Atmos, so depending on your budget, you can review the LG SN6Y 3.1 Channel High Res Audio Sound Bar with DTS Virtual:X which is designed to match TVs of 49" and above. The TV size matching is not about functionality, but more for aesthetics...^IFV

      Answered by LG Digital Customer Care

  • QuestionDoes it support screen mirroring from android devices

    Asked by Gene.

    • Answer Yes. You can mirror your Android device to the UM6900. ^Jamal

      Answered by LG Digital Customer Care

  • Questionwhats thickness and weight of this TV

    Asked by Anonymous.

    • Answer The unit would be 46.7 lbs without the stand and 46.3 lbs without it. It is also 3.5" thick. ^ Jamal

      Answered by LG Digital Customer Care

  • QuestionWhich Smart TV's could i purchase that would allow me to run Zoom or Skype applications?? Just Wondering is there any Real Solutions?

    Asked by Anonymous.

    • Answer If you want to run Zoom through the LG 65 inch Class 4K Smart UHD TV (64.5'' Diag), Model # 65UM6900PUA or through any TV, you can connect your PC/Laptop through any HDMI port on the TV to use it as a computer monitor while running Zoom through the PC/Laptop you have connected to the TV. Microsoft ended support for their Skype for TV application starting in June of 2016 and the application is no longer supported on televisions...^IFV

      Answered by LG Digital Customer Care

  • QuestionWhat series does this model fall; ie 6 series, 7 series?

    Asked by AClay.

    • Answer Hi AClay. The LG 65 inch Class 4K Smart UHD TV (64.5'' Diag), Model # 65UM6900PUA is one of the screen sizes in the UM6900PUA series which is a "6" series model as indicated by the "6" in the model number...^IFV

      Answered by LG Digital Customer Care