Questions & Answers

Q: QuestionCan I control and monitor this dryer using a smartphone app?

• A:Answer Yes, this LG dryer can be controlled and monitored using a smartphone app. The LG ThinQ app allows users to remotely start, stop, and monitor the progress of their drying cycles, as well as receive notifications when the cycle is complete.

Q: QuestionCan the door hinge be reversed for flexible installation?

• A:Answer Yes, the door hinge of this LG dryer can be reversed for flexible installation. The product features section of the manual mentions an "Easy-Access Reversible Door" and provides instructions on how to reverse the door hinge.

Q: QuestionWhat material is used for the dryer drum?

• A:Answer The dryer drum of the LG 7.3 Cu. Ft. Smart Gas Dryer with Sensor Dry is made of stainless steel. The stainless steel drum is coated with an advanced aluminized alloy coating, which enhances its durability and protects the finish of the drum over years of use.

Q: QuestionHow many different drying cycles does this dryer offer?

• A:Answer This LG dryer offers 8 different drying cycles: Normal, Perm Press, Heavy Duty, Bulky/Bedding, Delicates, Speed Dry (Manual Dry), Air Dry (Manual Dry), and Freshen Up (Manual Dry).

Q: QuestionWhat is the maximum load capacity of this dryer in pounds?

• A:Answer The maximum load capacity of this dryer is 22.5 pounds (10.2 kilograms). This information is found in the section "Drying capacity" under the specification "Normal cycle IEC".

Q: QuestionHow does the Sensor Dry system in this dryer work?

• A:Answer The Sensor Dry system in this LG dryer measures the moisture levels during the drying cycle using sensors. It automatically adjusts the drying time based on the moisture levels detected, ensuring clothes are dry without over- drying or leaving them damp. This helps prevent damage to fabrics and saves energy by optimizing the drying process.

Q: QuestionHow quiet is this dryer during operation?

• A:Answer This LG dryer features LoDecibel quiet operation, designed to minimize noise from the motor, cabinet, and individual components. It allows for undisturbed operation without disrupting daily activities or naptime. The dryer also has a pleasant end-of-cycle chime to notify when clothes are dry.

Q: QuestionWhat is the energy efficiency rating of this dryer?

• A:Answer The dryer is ENERGY STAR certified, which means it meets strict energy efficiency guidelines set by the US Environmental Protection Agency (EPA). It uses about 20% less energy than conventional models without sacrificing features or performance. The dryer also features FlowSense Duct Clogging and Lint Filter Indicators, which help to improve performance and efficiency by letting you know when the ducts and filter need cleaning.

Q: QuestionDoes this dryer have an end-of-cycle signal to alert me when clothes are dry?

• A:Answer Yes, this LG dryer has a pleasant end-of-cycle chime that lets you know when your clothes are dry. This feature ensures that you can promptly remove your clothes from the dryer to minimize wrinkling.

Q: QuestionCan I use propane gas with this LG dryer?

• A:Answer Yes, this LG dryer can be converted for use with propane (LP) gas. However, the conversion must be performed by a qualified service technician. The correct nozzle (for the LP nozzle kit, order part number 383EEL3002D) should be installed, and the change should be noted on the dryer.

Q: QuestionDoes this dryer have a feature to prevent wrinkles in clothes?

• A:Answer Yes, this dryer has a feature called "Wrinkle Care" to prevent wrinkles in clothes. When enabled, the dryer periodically tumbles the clothes for up to 3 hours after the cycle ends or until the door is opened, helping to keep wrinkles at bay.

Q: QuestionIs this dryer available with a hamper style door?

Asked 3 years ago by dpjps.

• A:Answer This one is not. The newer model has a dual door that is side open and hamper style.

  Answered 3 years ago by StevenKVerified Purchase

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Q: QuestionDoes the dryer have a light in it?

Asked 4 years ago by Grandma.

• A:Answer No, there is no light on these units. I am not sure why they did away with that feature, maybe because the door is transparent. I am not sure.

  Answered 3 years ago by LGDryerVerified Purchase

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Q: QuestionIf BB delivers and installs do they charge to take away the old units?

Asked 3 years ago by PJ.

• A:Answer Yes there is a charge. But for me, it was worth it.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionWhat is the length of the power cord? Hoping at least 6 feet long.

Asked 3 years ago by Faye.

• A:Answer Hi, there. It's 6 feet long. ^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionWith delivery and installation, can the old dryer be hauled away?

Asked 9 months ago by LGDryer.

• A:Answer Yes for an additional, reasonable fee

  Answered 6 months ago by RobertKVerified Purchase

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Q: QuestionMy new gas dryer makes a strange sound related to the pilot I think. The dryer runs normal sounding for like a minute or two and then a mini turbo pilot sounds off for like 40 seconds. The cycle repeats this way continuously. Is this normal?

Asked 1 year ago by Smitty.

• A:Answer Did anyone figure this out mine is doing the exact same thing seems very wrong

  Answered 10 months ago by Travis

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Q: QuestionHow does this handle king sized monster comforter. Does this do a great jog drying a king sized comforter w/o having to pull out and re-stuff it in another way to dry thoroughly. Is this a non frustrating issue with this product. Just tired of my old one.

Asked 1 year ago by mrp2.

• A:Answer Does ok takes multiple times to get throughly dry though.

  Answered 1 year ago by ShannonMVerified Purchase

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Q: QuestionOur new dryer keeps pausing, going on and off, on and off, every 2 to 3 minutes. Please advise if anyone has had this issue. Thanks.

Asked 2 years ago by californiadegen.

• A:Answer Are you talking about the "Wrinkle Care" feature that cycles on and off when the clothes are dry? You can turn that off.

  Answered 1 year ago by StephenMVerified Purchase

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