Questions & Answers

Q: Questionis it normal for the dryer to stop every 15 or so minutes?

Asked 3 years ago by itsxyazi23.

• A:Answer Mine dies too. It’s very frustrating. I don’t know what to do. I also bought the dryer and I have to keep going to it to restart.

  Answered 3 years ago by CajaliliVerified Purchase

  Helpful (22)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionThe description says power cord is NOT included but answers here say the dryer has a 3 prong cord. Is the cord included and is it 3 or 4 prong (one person said 4 and other people stated 3)?

Asked 3 years ago by Streetrat.

This question was asked about the related product: LG - 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door - White

• A:Answer Hi, This does not include power cord. This dryer must be plugged into a 120-VAC, 60-Hz. grounded outlet protected by a 15-ampere fuse or circuit breaker. This grounded 3-prong wall outlet. Four-Wire Power Cord is used if • A UL-listed strain relief is required. • Use a 30-amp, 240-volt, 4-wire, ULlisted power cord with #10 AWGminimum copper conductor and closed loop or forked terminals with upturne ends. Here's the link for the owner manual https://www.lg.com/us/support/product/lg-DLE7400WE.ABWEEUS. ^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
  Helpful (8)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the door opening be changed, to flip from top DOWNward ?

Asked 3 years ago by KCJ.

• A:Answer Yes, this model dryer does have the option to change the door direction to either a hamper door style that opens from the top down, to a left to right swing door. ^Jennifer

  Answered 3 years ago by LG Digital Customer Care

  
  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWhen opening downward, can it be opened ALL the way down? If so, how?

Asked 3 years ago by Kida.

This question was asked about the related product: LG - 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door - White

• A:Answer No. The guys that installed my washer & dryer saud the dryer door is made to open part of the way when opening down. But, it opens all the way to the side.

  Answered 3 years ago by DeborahHVerified Purchase

  • 
  • 
  Helpful (6)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionI have limited depth to work with - how much additional clearance is needed in the rear for installation? Can this fit installed in an area with 32 inches of depth?

Asked 2 years ago by jmb22.

This question was asked about the related product: LG - 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door - White

• A:Answer I recently purchased this same dryer. The closest that I could get it located against the back wall has it sticking out around 34 to 34.5". My venting is through the floor, so the diameter of the vent hose determines how close it can be installed, plus any baseboard. It still might be the same if your venting connect is coming through the back wall, although you may not have a baseboard to deal with, you'll still need to allow space for the vent hose to be turned to line up with the vent. The photo shows the installation looking straight down behind the dryer. Hope this helps.

  Answered 2 years ago by AnonymousVerified Purchase

  • 
  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan this dryer vent from the bottom?

Asked 3 years ago by Bobp.

This question was asked about the related product: LG - 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door - White

• A:Answer Hi, there. This model has a 4 way Venting- The appliance has four possible vent locations (right, left, front, or rear), which allows for placement versatility.. ^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs dryer supposed to have a light that goes on inside dryer when door is opened?

Asked 2 years ago by Alyssa.

This question was asked about the related product: LG - 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door - White

• A:Answer Yes it has a light.

  Answered 2 years ago by 1KoalaBear

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI don’t understand why the energy saver mode blows cold air yet runs longer? I can’t find anything about that in the manual. Thank you!

Asked 3 years ago by Eric.

This question was asked about the related product: LG - 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door - White

• A:Answer Hi, Energy Saver-- This option helps to reduce energy consumption in the Normal cycle, depending on the load size. When the Energy Saver option is selected, the cycle begins with an air dry section and the drying time is increased. The Energy Saver option is turned on by default in the Normal cycle. Turn off the Energy Saver option for a faster Normal cycle which begins with heated drying. This option allows the Energy Saver settings to be changed. To run a Normal cycle without the Energy Saver option, press and hold the Energy Saver button for three seconds. ON or OFF appears in the display. ^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
  Helpful (5)Unhelpful (3)ReportAnswer this questionShow more answers (1)

Q: QuestionHow deep does a closet need to be in order for this dryer to fit?

Asked 10 months ago by MC.

This question was asked about the related product: LG - 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door - Alpine White

• A:Answer Does your closet have a door? The LG 7.3 cu. Ft. Ultra Large Capacity Rear Control Electric Dryer with LG EasyLoad™ Door and AI Sensing, Model # DLE8400WE, has a depth of 29 1/4" (50 1/2" D with door open), and it has been tested for clearances of 1 inch (2.5 cm) on the sides and the rear for recessed or closet installation spacing. You may want to consider additional spacing for ease of installation and servicing. Closets with doors must have both an upper and lower vent to prevent heat and moisture buildup in the closet. One upper vent opening with a minimum opening of 48 sq. in. (310 cm2 ) must be installed no lower than 6 feet above the floor. One lower vent opening with a minimum opening of 24 sq. in. (155 cm2) must be installed no more than one foot above the floor. Install vent grilles in the door or cut down the door at the top and bottom to form openings. Louvered doors with equivalent ventilation openings are also acceptable...^Ivan.

  Answered 10 months ago by LG Digital Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionis there a light inside the dryer

Asked 1 year ago by washer.

This question was asked about the related product: LG - 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door - Alpine White

• A:Answer Hi there! Thank you for your question about the LG DLE8400WE Electric Dryer. We understand that having a light inside the drum can be a convenient feature. This model does include a drum light, which enhances visibility when loading or unloading your laundry. However, the specific operation of the light—such as whether it turns on automatically when the door is opened while the dryer is off—is not detailed in the specifications or manual. We are currently working with our engineering team to clarify this feature further. For the most accurate and up-to-date information, please feel free to send us a private message on Social Media @LGUSSupport. Our team will be more than happy to provide you with any additional details and assist you further. https://www.lg.com/us/washers-dryers/lg-dle8400we-electric-dryer#pdp_specs We appreciate your interest in LG and are here to support your appliance needs! —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan this electric dryer be bottom vented? Does the door on the dryer reverse? For bottom vent, what kits should I prepare?

Asked 2 years ago by ACustomer.

This question was asked about the related product: LG - 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door - Alpine White

• A:Answer Yes, the dryer can be vented to the bottom; there are instructions in the manual. The dryer door does reverse; I did it myself and it took about 45min. I am not sure about the kit, but it shows to use a 4" 90' elbow. This could probably be purchased at your local home improvement store.

  Answered 2 years ago by MacGyver62

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionI'm buying this unit and LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel and needs to know pedestal compatible model? Can you please advise

Asked 3 years ago by Gus.

• A:Answer Hi there Gus, We would first like to start by saying thank you for being a loyal supporter of the LG Brand. With that said, The LG 27 inch Laundry Pedestal with Storage Drawer model number WDP4V is the pedestal that would work for your unit. ~Tanisha

  Answered 3 years ago by LG Digital Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs there a number for trouble shooting on how to get correct setting so that it will dry hot snd not stop every 15 min

Asked 3 years ago by Anonymous.

• A:Answer Make sure your dryer vent is clean. I've had that problem in the past and found out there was a bunch of lint built up in the dryer vent hose.

  Answered 3 years ago by MaryannWVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this have a time dry or add time option?

Asked 3 years ago by Lori.

• A:Answer Yes, you can set whatever time you like.

  Answered 3 years ago by timtexasVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan the lint exhaust hose be attached on the left side of the dryer rather in the back, thus reducing the depth of the space needed for the dryer and hose? If yes, how difficult is it for the installer to do this?

Asked 3 weeks ago by Russ.

This question was asked about the related product: LG - 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door - Alpine White

• A:Answer Yes

  Answered 2 weeks ago by LyndaSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs it quiet

Asked 3 weeks ago by Anonymous.

This question was asked about the related product: LG - 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door - Alpine White

• A:Answer Yes and can be restarted or paused with your cellphone from anywhere.

  Answered 2 weeks ago by AyronAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDOES THIS MODEL HAVE AIR DRY CAPABILITY?

Asked 2 months ago by Anonymous.

This question was asked about the related product: LG - 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door - Alpine White

• A:Answer Yes

  Answered 1 month ago by AshleighBVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan the downloaded cycle be programmed for AIR FLUFF? Meaning no heat, just clothes moving around air.

Asked 2 months ago by Anonymous.

This question was asked about the related product: LG - 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door - Alpine White

• A:Answer Yes. Air dry is an option

  Answered 1 month ago by AshleighBVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionis it direct drive

Asked 3 months ago by Anonymous.

This question was asked about the related product: LG - 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door - Alpine White

• A:Answer Yes

  Answered 2 weeks ago by LyndaSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)