Questions & Answers

Q: QuestionIs the dryer door reversible?

• A:Answer Yes, the dryer door is reversible.

Q: QuestionDoes this dryer have a sensor to adjust drying time?

• A:Answer Yes, the built-in sensor detects moisture levels and automatically adjusts drying time.

Q: QuestionDoes this dryer have a steam function?

• A:Answer Yes, this dryer has a steam function.

Q: QuestionDoes this dryer have an indicator for a full lint filter?

• A:Answer Yes, this dryer has a lint filter full indicator.

Q: QuestionWhat material is the drum made of?

• A:Answer The drum is made of stainless steel.

Q: QuestionCan I control this dryer with an app?

• A:Answer Yes, this dryer is app controlled.

Q: QuestionJust got this washer and dryer set 2 days ago. Washer has a high pitch sound that is awful and dryer is the loudest dryer I’ve ever heard, sounds like a jet in the laundry room. This can’t be right, I’m thinking it has to be a defective pair.

Asked 5 years ago by Anna.

• A:Answer Yes, something is wrong. My dryer is super quiet and I have not experienced any high pitch sound. This is my second LG dryer of this model. I owned my previous version for 3 years and never had any issues.

  Answered 4 years ago by MrsJackson2bVerified Purchase

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Q: QuestionI have this dryer and love it. The only thing I don't like is that the interior light does not come on when opening the door, unless you have powered on the dryer. Is this normal?

Asked 5 years ago by jrjonesral.

• A:Answer I've had this dryer for 15 months and the light is a convenience but works oddly. When the cycle stops, the light comes on and stays on a few minutes, but not generally long enought to empty the dryer. I fold/hang my clothes as they come out of the dryer so one at a time. If you empty everything all at once into a hamper for example, you'll have no trouble with the light being on long enough. The weird part is that to re-light the light, you have to turn the dryer back on, then hold the "drum light" touchpad for 3 seconds. The light will then come back on for some period of time. Very unintuitive, and unnecessarily cumbersome.

  Answered 4 years ago by SalisburySam

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Q: QuestionWe are interested in purchasing this dryer and the companion LG washer. We do not want to connect these "smart" appliances to the Internet--we prefer to keep things simple. Can we ignore the smart features? Thanks.

Asked 3 years ago by planner13.

• A:Answer I am not using the remote feature of this machine. I am using them in the traditional old fashioned way very successfully. This was not a selling point for me as I’m not very good at working these new technologies.

  Answered 3 years ago by Diyu60

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Q: Questiondoes this model have a door that open from right to left?

Asked 4 years ago by Anonymous.

• A:Answer The model is delivered and installed with the interior of the door facing the left - the door pulls out to right. It can also pull from the top down (partially). The manual explains how to switch the swing direction yourself. It's a complicated task but not impossible! 2 hours of project time.

  Answered 4 years ago by FiveFootFourVerified Purchase

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Q: QuestionIs there a compatible dryer rack that works for this mode? I need a dryer rack for delicate items or tennis shoes that shouldn't be tumble-dried.

Asked 5 years ago by MCL.

• A:Answer Yes, this model allows for use of a drying rack. The drying rack is sold separately, part no. 3750EL0001C. ^Daphane

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is the added steam installation requirement for the steam function how is it installed etc

Asked 4 years ago by Anonymous.

• A:Answer They make a steam dryer kit that I bought at menards. It's a small hose that attaches to a y and it hooks up to the cold water for your washer. Then 1 hose goes to the dryer and then you take the hose from your washer and hook it up to the other part of the y. It's super easy

  Answered 4 years ago by Vista92Verified Purchase

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Q: QuestionHow high up is the dryer vent from the floor and is the vent centered to the dryer? Thanks!

Asked 1 year ago by Anonymous.

• A:Answer Thank you for your interest in the LG Electric Dryer (DLEX7900BE) model. The height of the dryer vent from the floor can vary, but a common recommendation is to set the vent a minimum of 12 inches above the outside ground. As for centering the vent to the dryer, it is advisable to measure the specific dryer you own or are going to buy before making the hole in the wall, especially if you are concerned about alignment. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-DLEX7900BE.ABLEEUS. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionHello, Is anyone with this dryer getting a D80 error randomly? Geek Squad came out and replaced the circuit board, but it didn't fix the issue. There is no blockage, the exhaust pipe is clean.

Asked 2 years ago by RavenManiac.

• A:Answer Hi, it may be necessary to have a yearly vent appointment by a professional vent cleaner to clean your vents. Before you do this, please be sure to remove all lint from your lint tray first. Behind the dryer, check that the exhaust hose between the dryer and the wall is not crushed, dented, kinked, compressed, or coiled over like a spring . If it is, please resolve this as this may cause the D80 error code. Moreover, please confirm there are no holes in the exhaust hose or loose connections. Should all these points have been checked and you're still having this error code, please contact us at 800 243- 0000 from (Mon. to Sun. 8AM - 9PM EST). We'd be happy to further assist! ^Chris

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionIs this dryer NSF-certified?

Asked 3 years ago by Jessie.

• A:Answer Hi, this model is not NSF certified. ^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionCan the app for this dryer be used by multiple people on various devices? For example, if my sister installs the app on her phone and I install it on my phone, can we both use the app (obviously at different times) to operate the dryer?

Asked 3 years ago by AirgunWEB.

• A:Answer Hello, yes it can be.^Venette

  Answered 3 years ago by LG Digital Customer Care

  
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Q: Questionif we purchase a washer & dryer package, do you deliver and install, and haul away the old ones. and what are the fees?

Asked 6 years ago by me.

• A:Answer Yes, $20 per machine.

  Answered 6 years ago by AnonymousVerified Purchase

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Q: QuestionCan the sidekick be put under dryer or does it need to be put under washer only?

Asked 1 year ago by BAR.

• A:Answer Thank you for reaching us regarding LG Dryer. Yes, The LG SideKick™ pedestal washer is meant to be used exclusively under LG front-load washers. It should not be placed under a dryer. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-DLEX7900BE.ABLEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionI'm not planning to use the steam function until I move into a new house. If installed without a water hookup should this machine function fine in all other settings other than "Steam..." or should I expect an error message?

Asked 1 year ago by magpie.

• A:Answer I am running the same model without the water hookup. As long as you dont use the steam function, you will be fine.

  Answered 1 year ago by yeetloaf

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