A:Answer The time period for a return or exchange at Best Buy begins the day you receive your product and applies to new, clearance, open-box, refurbished, and pre-owned products. This policy applies to purchases that are shipped from and sold by Best Buy at Best Buy, Best Buy Outlet, Pacific Sales, Pacific Sales® Outlet, Magnolia® Design Center, Best Buy Education, and Best Buy Business. If your purchase at a store is directly with a vendor, then the vendor's return policy applies. Unless noted otherwise, products (“Marketplace Products”) shipped from or sold by a third-party seller (“Marketplace Sellers”) have the same return policy as products sold from Best Buy.
If you are a Standard member, most products have a 15-day return policy, and if you are a My Best Buy Plus™ and My Best Buy Total™ member (Excludes Marketplace Products), most products have a 60-day return policy...^Ivan.
