Questions & Answers
- Model:
- OLED77C5PUA
- |
- SKU:
- 6621825
Highly rated by customers for: Picture Quality, OLED Quality, Brightness
$1,999.99Your price for this item is $1,999.99
Comp. Value: $3,699.99
The comparable value price is $3,699.99
Page Showing 1-20 of 30 questions
Q: QuestionWhat is the refresh rate of this LG TV?
- A:Answer This LG TV has a 120Hz refresh rate.
This question and answer was generated by AI based on customer and product data.Q: QuestionHow many HDMI inputs does this TV have?
- A:Answer This TV is equipped with four HDMI inputs.
This question and answer was generated by AI based on customer and product data.Q: QuestionDoes this TV include a wall mount?
- A:Answer No, this TV does not come with a wall mount included.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat type of display does this LG TV have?
- A:Answer This LG TV uses an OLED evo display with over 8.3 million self-lit pixels.
This question and answer was generated by AI based on customer and product data.Q: QuestionDoes this TV support Dolby Atmos?
- A:Answer Yes, this TV supports Dolby Atmos for an immersive audio experience.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhich AI processor is used in this LG TV?
- A:Answer This LG TV is equipped with the Alpha 9 AI Processor Gen8.
This question and answer was generated by AI based on customer and product data.Q: QuestionWas this TV a floor model in the Best Buy stores?
Asked by Tony.
- A:Answer You will need to contact Best Buy about whether the LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA was a floor model in any specific Best Buy store Not all Best Buy stores carry LG OLED TVs; only those with Magnolia stores do. LG OLED TVs are available at Best Buy locations that have the Magnolia store branding, while other locations may not have them in stock...^Ivan.
Answered by LG Digital Customer Care

Q: Questioncan i use a wall mount on a current tv that I have on this TV?
Asked by mount.
- A:Answer Our current wall mount did not line up.
Answered by BettyR
Q: QuestionHow long is the warranty on the screen and what's it include? Thanks
Asked by BP.
- A:Answer The LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA, comes with a Limited Manufacturer's Warranty of One (1) year from the date of original retail purchase that covers Parts and Labor ((internal/functional parts only), including the screen. It does not have a Five (5) year OLED Display Panel warranty like the LG OLED evo AI G5 4K Smart TV series where the screen is covered and you will be responsible for labor from years 2 - 5...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionCAN I RECORD PROGRAMS ON THIS SET?
Asked by donaldg.
- A:Answer You cannot record programs on the LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA. It does not have recording capability and you will need a DVR to record programs that you can playback on the TV...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWhat is a very good sound system for this tv, 77 oled c5.
Asked by Randy.
- A:Answer There are several different options that are a great match for the 77-inch Class LG OLED evo AI C5 4K Smart TV 2025, Model # OLED77C5PUA like the SC9S LG Soundbar C for TV with Dolby Atmos® and Synergy Bracket 3.1.3 channel, Best OLED matching, the S90TR LG Home Theater Soundbar with Dolby Atmos® and Rear Speakers, 7.1.3 channel, Best OLED matching, or the LG Soundbar with High Res Audio HDMI 5.1.3 channel, Model # S90QY...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionCan you pair your hearing aids to this tv?
Asked by Anonymous.
- A:Answer The LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA, is a Bluetooth-enabled TV (Bluetooth ver. 5.3). The supported Bluetooth audio codecs is SBC/aptXTM, and if Listen Together with Hearing Aid is set to Bluetooth Device, only one Bluetooth device can be connected. You can adjust the volume of the internal speakers and hearing aid separately. If your hearing aid has a transmitter, you can connect the transmitter of the hearing aid to the HDMI (eARC/ARC) port. Go to > Settings > All Settings > General Accessibility > Listen Together with Hearing Aid and choose HDMI(ARC) Device...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionYes. What is the installation cost, to mount on a living room wall?
Asked by Anonymous.
- A:Answer I believe it was $250. But when we bought the $49.99 annual Best Buy membership, it made it "free".
Answered by MorgenA
Q: QuestionAre the HDMI inputs 2.1? If not why aren't they
Asked by me2222.
- A:Answer All four of the HDMI inputs on the LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA, and on all other variants of our C5 Series OLED evo AI 4K UHD Smart webOS TVs are HDMI 2.1 ports...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionHow do I hook up my DVD player?
Asked by Anonymous.
- A:Answer Hi there. Thank you for sharing your inquiry with us. We understand you're looking to connect your DVD player to your new LG OLED77C5PUA TV. Your LG OLED77C5PUA TV has 4 HDMI inputs, which is the most common and recommended way to connect a DVD player for the best picture and sound quality. Here's a simple troubleshooting step: Connect via HDMI: Use an HDMI cable to connect the "HDMI OUT" port on your DVD player to any of the "HDMI IN" ports on the back of your LG TV. Make a note of which HDMI port you used (e.g., HDMI 1, HDMI 2). Select the Input: Turn on both your TV and your DVD player. On your LG TV remote, press the "Input" or "External Input" button (it often looks like a rectangle with an arrow pointing into it). From the list of inputs that appears on your TV screen, select the HDMI input number you connected your DVD player to. If your DVD player is an older model and doesn't have an HDMI output, it might use component (red, green, blue for video, and red, white for audio) or composite (yellow for video, red and white for audio) cables. While your OLED77C5PUA primarily uses HDMI, there are adapters available if needed to connect older devices. https://www.bestbuy.com/site/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/6621825.p?skuId=6621825 Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
Answered by LG Digital Customer Care

Q: QuestionCan Alexa be disabled?
Asked by TomK.
- A:Answer To disable Alexa on the LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) Model # OLED77C5PUA, or on any LG Smart TV, press the Home button on the TV's remote control, navigate to the Settings option, select All Settings. choose General, select Alexa, then toggle the switch to turn off Alexa on the TV...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionIs this good for gaming? Ya the 77 inches
Asked by TukTukBlu.
- A:Answer Hi there. Thank you for your interest in our products. We understand your inquiry regarding the OLED77C5PUA TV. To answer your question, yes, this model is excellent for gaming. It features a refresh rate of up to 144Hz, NVIDIA G-Sync compatibility, FreeSync, and a response time of less than 0.1ms. https://www.bestbuy.com/product/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRLJ If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDoes it have a clock that can be programmed to turn on and off?
Asked by Mbrg.
- A:Answer Yes. It has a power on timer where you can select the time, the input, volume and days of the week you want it to function. The off time can be set too. There's also the typical sleep timer up to 4 hours which can be disabled.
Answered by RyanC
Q: QuestionWhy is it so difficult to use with streaming apps? I can get the apps to work but I cannot purchase movies on Amazon and have difficulty with other apps as well. Is there a guide or something?
Asked by Bill.
- A:Answer I hope you already found an answer, but just in case. I have the same TV and can see the purchase options in Amazon. As long as you are signed in to the TV app with a profile that has a payment method set up you should see an option to rent or buy movies etc. If you don't see the options, try setting up a payment method for your Amazon account on your phone, delete the TV app and start from scratch. Good luck.
Answered by RyanC
Q: QuestionWhat is the minimum mounting distance from the wall?
Asked by Shmeed.
- A:Answer The VESA-compliant mount that you use to mount the LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA, will determine what the minimum distance the TV will be from your wall. The depth for VESA-compliant wall mounts will vary from one manufacturer to the next...^Ivan.
Answered by LG Digital Customer Care
Page 1, Showing 1-20 of 30 questions
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. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg;maxHeight=54;maxWidth=54;format=webp)

































