Black Friday is hereShop new DoorbustersShop now

Main Content

Questions & Answers

Your price for this item is $539.99
Page Showing 1-20 of 30 questions
  • QuestionCan I control this air conditioner with my phone?

    • Answer Yes, you can control this air conditioner from anywhere using the LG ThinQ app on your phone.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the BTU cooling rating of this air conditioner?

    • Answer This air conditioner has a BTU cooling rating of 15,000 BTUs.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the minimum window opening height required for this air conditioner?

    • Answer The minimum window opening height required for this air conditioner is 19 inches.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow much noise does this air conditioner make?

    • Answer This LG window air conditioner operates at sound levels as low as 52dB in low mode, eliminating unnecessary noise.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many fan speeds does this air conditioner have?

    • Answer This air conditioner has 3 fan speeds.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this LG air conditioner come with a remote control?

    • Answer Yes, this LG air conditioner comes with a remote control.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this plug in a regular outlet

    Asked by Gett.

    • Answer Hi, yes it does.^Venette

      Answered by LG Digital Customer Care

  • QuestionHow much does this unit weigh?

    Asked by Walter.

    • Answer The unit weights 112 pounds. ^Nikki

      Answered by LG Digital Customer Care

  • QuestionWhat is its voltage

    Asked by Stephanie.

    • Answer It's 110 regular outlet

      Answered by Anonymous

  • QuestionWhat side does the cord come out of and how long is it ?

    Asked by Woodrow.

    • Answer Hello, it is located at the right side and it is 72 inches long.^Venette

      Answered by LG Digital Customer Care

  • QuestionDoes this AC run with a 110volt outlet plug?

    Asked by Tracy.

    • Answer Yes

      Answered by Anonymous

  • QuestionDoes it come with the window curtain panels?

    Asked by Kimch34.

    • Answer Hello, it is sold separately.^Venette

      Answered by LG Digital Customer Care

  • QuestionWill LG LW1424RD fit in a window that is 26.75 inches wide? Will LG LW1517ERSM fit in a wiindow that is 26.75 inches wide? What are the differences between these two units other than cooling capacity? Thanks, Jersey

    Asked by Jersey.

    • Answer The LG 800 Sq. Ft. 15,000 BTU Smart Wi-Fi Enabled Window Air Conditioner, Model # LW1521ERSM is designed for installation in standard single-hung or double-hung windows with actual opening widths from 29” to 41”. It has a width of 25.98", but the minimum window opening width of 29" is for the left and right curtain panels and you will not have enough space between the air conditioner's cabinet and your 26.75" window opening to fit the curtain panels. You could fit it into your window opening, but you will not be able to use the curtain panels and will need to find a different method to close the gap between the unit and your window frame. The LG 14,000 BTU Window Air Conditioner, Model # LW1424RD has a 22 1/5” width and is designed for installation in standard single-hung or double-hung windows with actual opening widths from 27” to 39” and will not fit into your window for the same reasons above for Model # LW1517ERSM. The difference between the air conditioners is the BTU rating as you can see from their titles. 14,000 BTU is ideal for cooling large rooms up to 700 sq. Ft., and 15,000 BTU is ideal for cooling rooms up to 800 square feet. They have different W x H x D dimensions and different CEER ratings, but the same EER rating...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionSorry never had an ac unit before. Does window mounting kit mean it has includes the proper brackets it needs to rest on in the window?? And if so, is it drill free so my complex will allow it? Thanx!

    Asked by Noob.

    • Answer Hi there. Thanks for reaching out. For the LG - 800sp. ft. 15,000 BTU Smart Window Air Conditioner has the Window Kit included when purchase. It is not drill free. To prevent vibration and noise, make sure the unit is installed securely and firmly. Install the unit out of direct sunlight. There should be no obstacles, such as a fence or wall, within 20" from the back of the cabinet because it will prevent heat radiation of the condenser. Restriction of outside air will greatly reduce the cooling efficiency of the air conditioner. DO NOT cover or block any of the side and top louvers. All side louvers of the cabinet must remain exposed to the outside of the structure and unobstructed. Install the unit slightly tilted so the back is slightly lower than the front (about 1/2"). This will force condensed water to flow to the outside. Install the unit with the bottom between 30" ~60" above the floor level. *Window Requirements - This unit is designed for installation in standard double hung windows with actual opening widths from 29" to 41". The top and bottom window sashes must open sufficiently to allow a clear vertical opening of 19" from the bottom of the upper sash to the inside sill. *NOTE - All supporting parts should be secured to firm wood, masonry, vinyl, fiberglass, or metal. This product is a window air conditioner. As such, a standard single-hung or double-hung window is required for proper installation. Non-window installations, including using sleeves or wall openings, and other installation methods are not recommended. *Storm Window Requirements - Windows that include a storm window frame may prevent the air conditioner from tilting down toward the outside to drain properly. For proper drainage, attach a 2" x 2" piece of wood to the inner sill, trimmed to a length which fits inside the window frame. The top of the wood shim must be at least 1 1/4" higher than the top of the storm window frame. Attach the wood securely to the sill with nails or screws. If necessary, attach another 2" x 2" wood strip flush against the back of the inner sill. `Jai.

      Answered by LG Digital Customer Care

  • QuestionWhat is the manufacturers warranty?

    Asked by Nikki.

    • Answer Hey there, Nikki. Warranty on this LG 800 Sq. Ft. 15,000 BTU Smart Window Air Conditioner LW1521ERSM is 1 year parts and labor, from the date of purchase. ~Anthony

      Answered by LG Digital Customer Care

  • QuestionWhat is the SEER rating on this unit?

    Asked by Amos.

    • Answer HI, CEER 11.8 and Energy Efficiency Ratio is 11.9. ^Vanessa

      Answered by LG Digital Customer Care

  • QuestionDo you have quitter units with the same dimensions?

    Asked by Chris.

    • Answer Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette

      Answered by LG Digital Customer Care

  • QuestionWhat is the range of temperature?

    Asked by Rich.

    • Answer I have no clue, my was stolen out of my garage before I even opened the box it was in when purchased brand new. So I’m sorry no I can’t.

      Answered by Stolen

  • QuestionCan I put this into a window sleeve?

    Asked by vic.

    • Answer Hello, yes you can.^Venette

      Answered by LG Digital Customer Care

  • QuestionDo you provide installation

    Asked by Anonymous.

    • Answer Hi, please contact BestBuy regarding this concern.^Venette

      Answered by LG Digital Customer Care