A:AnswerWith proper foam installation, yes the window air conditioner is relatively quiet. LG window air conditioners operate at sound levels as low as 57dB (when in low mode) eliminating unnecessary noise for smooth operation that you'll barely notice. ^Jennifer
A:AnswerPlease reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette