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  • QuestionWhat is the return policy on a refurbished item like this?

    Asked by Anonymous.

    • Answer Best buy has return policies that apply to new, clearance, open-box, refurbished and pre-owned products. Their Standard Policy for the Lg - Geek Squad Certified Refurbished Tone Platinum Hbs-1100 Headset In-ear Behind-the-neck Mount Wireless Headphones - Silver is 15 days from the day you receive your product or purchase it from the store. If you are a Best Buy "My Best Buy® Elite Member", it's 30 days and if you are a Best Buy "My Best Buy® Elite Plus Members" it's 45 days...^IFV

      Answered by LG Digital Customer Care

  • QuestionDoes it come with USB charging cable ?

    Asked by Joker.

    • Answer Comes with a shorter USB charging cord but no wall outlet

      Answered by George

  • QuestionDoes this item work properly? what is the condition? Can I add the Best Buy warranty to get it replaced in case of damage?

    Asked by JP.

    • Answer No it does not work properly, which is why they WILL NOT allow you to purchase an extended warranty for any GEEK SQUAD "CERTIFIED" REFURBISHED ITEMS. Their refurbish process does nothing more than to repack the item for resale. Mine would not work at all and, when calling Best Buy (Bye Bye) customer service, they recommended that I purchase a NEW ONE instead. AVOID THIS LIKE THE PLAGUE!

      Answered by OnlyBuyNew

  • Questioncan the LG tones be paired with 2 phones at the same time? one apple and 1 android?

    Asked by Anonymous.

    • Answer Yes, you CAN pair with two different phones simultaneously.

      Answered by OnlyBuyNew

  • QuestionCan i buy a warranty with them even if the are refurbished?

    Asked by Angel.

    • Answer The question wasn't answered! If you can purchase a Bestbuy Warranty on this Product? Lol! I purchase a warranty on every item bought at Bestbuy! I Love their Policy!!

      Answered by PennyPooh