Questions & Answers

Q: QuestionWith the Auto Open Door feature, will pets walking near the refrigerator cause the door to open?

Asked 4 years ago by jazz.

• A:Answer No, the smart sensor is located at the foot of the refrigerator and opens the door automatically. When you stand in front of the refrigerator, lighted "Door Open" text is projected onto the floor. Step on the text and the door gently opens. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is the temperature range the freezers compartments can be set to? Can each side be set independently?

Asked 5 years ago by RebelliousRaven.

• A:Answer The freezer temperature control ranges from -6°F to 8°F (-21°C to -13°C). The recommended temperature setting for the freezer compartment is 0°F (-18°C). It cannot be set independently. ^CP

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionWill the door shelf accommodate a gallon milk container? It would have to be approximately 6" in depth. The reason for asking is relocating the main shelves results in loss of some of the interior lighting.

Asked 6 years ago by Nuke.

• A:Answer Yes, the door in door will hold a gallon of milk. ^CP

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionHow do lower my fridge temperature?

Asked 4 years ago by Boblin.

• A:Answer Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionAre the doors detachable for delivery purposes?

Asked 5 years ago by Anonymous.

• A:Answer Yes, the doors can be removed for ease of installation. ^CP

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionHow does textured steel compare in color to black stainless. It looks pretty close in the photos but haven't been able to see one in person.

Asked 6 years ago by JFFahey.

• A:Answer Textured steel is closer in color to stainless steel than black stainless. Textured steel is a Full stainless steel body with a scratch-resistant textured finish makes for an impeccable exterior design, enhancing its minimalist style to the fullest. If you have additional questions, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionConflicted between this refrigerator and the samsung 4 door, DO the other LG refrigerators have a display as well?

Asked 6 years ago by Moh.

• A:Answer Many of our refrigerators have the InstaView option that allows you to knock on the window and see what is inside. If you have concerns or questions, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 Live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionWhat kind of job do I need to get to afford stuff like this?

Asked 7 years ago by HavejobStillbroke.

Q: QuestionWill this refrigerator make my frozen dinners taste better?

Asked 7 years ago by Russell.

Q: Questionwhat is the tax to this?

Asked 7 years ago by mireda.

• A:Answer We would recommend reaching out to your local Best Buy store for assistance with total pricing. You can find your closest store here: https://www.bestbuy.com/site/store-locator/91739 ^CP

  Answered 7 years ago by LG Digital Customer Care

  
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