A:AnswerYou can enter your contact number and info online so that if something happens the Rapid Response team can contact you. If the user says they are ok or has help there they will not call ems. If the user does not respond or says they need help ems will be called.
A:AnswerThe unit will chime when it is placed onto the charging base and when it is taken off the charger. I love this feature so that I know without a doubt that a charging connection has been made or that it is ready to wear. The light on the charger will flash when it is charging and turns solid when charging is complete.
A:AnswerThe charger light flashes green when still charging (while device is in the charger). The charger light on front of charger will turn to SOLID GREEN (no flashing) when fully charged. It took 2.5 hours for mine to fully charge the first time.
There are also flashing green or amber or red lights on the back of the necklace device and those lights should not be confused with the light on the front of the charger unit, as the light mean different things on charger versus lights on the necklace device.