Questions & Answers

Q: QuestionCan these headphones be used with the ear jack on a phone?

Asked 6 years ago by Anonymous.

• A:Answer Yes, I have used it with my flip phone!

  Answered 5 years ago by MikeVerified Purchase

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Q: QuestionDo you need an adapter to use with an xbox one controller?

Asked 6 years ago by TDAD.

This question was asked about the related product: Logitech - G432 Wired Over-the-Ear Gaming Headset for Windows - Black/Blue

• A:Answer I just plugged it into the headphones jack and it routed multi-player automatically, when I muted the TV, the rest of the audio came through

  Answered 5 years ago by Alan

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Q: QuestionCan you use these headphones with your laptop or a PC?

Asked 6 years ago by Lee.

• A:Answer Yes, they will work with both.

  Answered 6 years ago by DR71Verified Purchase

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Q: QuestionDo they work good with a Astro mix amp?

Asked 6 years ago by BigB.

This question was asked about the related product: Logitech - G432 Wired Over-the-Ear Gaming Headset for Windows - Black/Blue

• A:Answer The G432 Headset will work with an Astro MixAmp, but it is not optimized for it, so you may experience voice chat issues.

  Answered 5 years ago by Logitech

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Q: QuestionHow does this headset work with the nintendo switch while docked, would you use the USB? I dont think there is anywhere via controller or joycons

Asked 6 years ago by MIKE.

This question was asked about the related product: Logitech - G432 Wired Over-the-Ear Gaming Headset for Windows - Black/Blue

• A:Answer Yes, you will have to use USB.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan the headset microphone be used with an iPad, if yes do I need to change any settings?

Asked 6 years ago by UserT.

This question was asked about the related product: Logitech - G432 Wired Over-the-Ear Gaming Headset for Windows - Black/Blue

• A:Answer I have not had any problems with the mic when I plug these into my iPad. They work great and I have not needed to change any settings, even when using these on Garageband

  Answered 5 years ago by SnowcoolioVerified Purchase

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Q: QuestionCan these headphones be used for Video Conferencing?

Asked 6 years ago by Pete.

• A:Answer definitely

  Answered 6 years ago by boybastos

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Q: QuestionWill the mic work with astro mixamp tr pro?

Asked 6 years ago by Jblaze.

This question was asked about the related product: Logitech - G635 Wired Gaming Headset for PC - Black/Blue

• A:Answer Yes you can use it. However the lighting affect will not function and you wont have true surround sound.

  Answered 6 years ago by JCC74Verified Purchase

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Q: Questionwhenever I move my head the sound on the right side of my headphones stop working or cut out. this is usually when i tilt them to the right side around 45 degrees. is there a way to fix this without getting new ones

Asked 3 years ago by Febricant.

This question was asked about the related product: Logitech - G432 Wired Over-the-Ear Gaming Headset for Windows - Black/Blue

• A:Answer I have had 3 of these, and all of them started doing that within a month. I just dont think the wires/connections are very durable. You can contact logitech and they will replace it if it's still under warranty but thats not what you were wanting to do obviously. I won't buy these ever again

  Answered 3 years ago by PepperoniVerified Purchase

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Q: QuestionJust got this microphone and have an Xbox series s console and controller and plug it in I’m using 3.5 and have the setting on but can’t hear anything and can’t talk to anyone what am I doing wrong?

Asked 4 years ago by Johnman23.

This question was asked about the related product: Logitech - G635 Wired Gaming Headset for PC - Black/Blue

• A:Answer Hello Johnmn23! To use the G635 Wired 7.1 Surround Sound Gaming Headset on your Xbox One console, first set the switch at the top of your left earcup to 3.5mm mode. Then, connect your headset to your Xbox One controller via the 3.5mm input (or using the Xbox One Headset Adapter if you have an older controller without the input). Make sure the cable is fully pushed in. At that point, your headset should be working. Please note that the buttons or volume roller on the headset won't work in the 3.5mm mode (this is a passive mode only), so adjustments to volume levels and all would need to be made in your Xbox One Audio settings, in the Xbox Parties & chats menu.

  Answered 4 years ago by Logitech

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Q: QuestionWill these headphones work with the new XBox S?

Asked 4 years ago by Asteffen.

This question was asked about the related product: Logitech - G432 Wired Over-the-Ear Gaming Headset for Windows - Black/Blue

• A:Answer Yes. Just make sure you use the USB for optimal sound quality. It will work with just the headphone jack as well.

  Answered 3 years ago by IC22Verified Purchase

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Q: QuestionSo does this support 2 audio sources at the same time? Logitech said it doesn't but based on their manual they sent me, it does, it's confusing, I want to use this pair so I can plug in the 3.5mm to an xbox and the usb to a laptop so I can use discord.

Asked 4 years ago by Ae.

This question was asked about the related product: Logitech - G635 Wired Gaming Headset for PC - Black/Blue

• A:Answer Hello Ae, Sorry to say that you cannot use 2 audio sources at the same time with the G635. There are two ways you can connect, but it is just to one device at a time. Very sorry about the confusion.

  Answered 4 years ago by Logitech

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Q: QuestionCan this support 2 outputs? Like, I will plug in the 3.5mm to an Xbox Controller, and the USB to a laptop for discord and comms? (use both usb and 3.5mm at the same time)

Asked 4 years ago by Aeronn.

This question was asked about the related product: Logitech - G635 Wired Gaming Headset for PC - Black/Blue

• A:Answer No, not simultaneously. There is a switch on the G635 to switch from 3.5mm to PC connection. For more on G635, please refer to: https://www.logitech.com/assets/65631/g635-web-qsg-amr-18---403.pdf - Thanks!

  Answered 4 years ago by Logitech

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Q: QuestionWill the mic work for an IMac PC? (NOT A LAPTOP)

Asked 4 years ago by Bwright9715.

This question was asked about the related product: Logitech - G432 Wired Over-the-Ear Gaming Headset for Windows - Black/Blue

• A:Answer The G432 Wired headset will work with an iMac.

  Answered 4 years ago by Logitech

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Q: QuestionDoes this work with imac7 ?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Logitech - G432 Wired Over-the-Ear Gaming Headset for Windows - Black/Blue

• A:Answer Hi, the G432 will work using the USB 2.0 port or higher for PCs, Mac, Nintendo Switch, PlayStation 4; 3.5 mm audio port for console or mobile devices. You can access additional features using Logitech's G HUB software that requires Internet access for software installation and runs on 64-bit Windows 7, Windows 8, Windows 10 or later, or the most recent version of macOS X.

  Answered 4 years ago by Logitech

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Q: QuestionLooking for a DC headset

Asked 5 years ago by Willie.

This question was asked about the related product: Logitech - G432 Wired Over-the-Ear Gaming Headset for Windows - Black/Blue

• A:Answer Hi Willie, The G432 would be serviceable, but if you're wanting something closer to a DC headset, the Logitech Pro X, either the wired or wireless, would be optimal. Hope that this helped and that all is going well. Best Regards, Richard from Logitech

  Answered 5 years ago by Logitech

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Q: QuestionWill this work for a PS5?

Asked 5 years ago by Jaked.

• A:Answer This will work with PS5 via the 3.5mm aux.

  Answered 5 years ago by Logitech

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Q: QuestionWould this be a good headset for FPS games? For example will I be able to hear where footsteps are coming from?

Asked 5 years ago by Rich.

• A:Answer Hello Rich! The G332 Wired Stereo Gaming Headset for PC will produce a complete, expansive sound for a more immersive gaming experience. Keep in mind that this model offers Stereo sound, not Surround sound. Some people who play shooters have a preference for Stereo sound, while others prefer Surround sound. If you prefer the later, I would suggest looking up the G432 model, which is the same look and feel ad the G332, but with the added Surround Sound effect, for a decent pricing. Here's the link: https://www.bestbuy.com/site/logitech-g432-wired-7-1-surround-sound-gaming-headset-for-pc-black-blue/6320789.p?skuId=6320789

  Answered 5 years ago by Logitech

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Q: QuestionThe microphone is NOT working and not detected after I plug in to my Windows 10 laptop audio input. Do I need a headphone jack to USB adaptor?

Asked 5 years ago by David.

• A:Answer The Logitech G332 headset will connect to any device through a 3.5mm AUX cable. Be sure to lower the mic, as it will mute when flipped up and away. Also go into your device settings and check the connections and outputs. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024319233 - Will, Logitech G.

  Answered 5 years ago by Logitech

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