Questions & Answers

Q: QuestionWhat kind of switches does this keyboard use?

• A:Answer This keyboard uses low-profile GL Clicky mechanical switches.

Q: QuestionDoes this keyboard have a number pad?

• A:Answer Yes, this is a full-size keyboard and has a numeric keypad.

Q: QuestionWhat comes included with the keyboard?

• A:Answer The Logitech G815 LIGHTSYNC keyboard itself is the only item included.

Q: QuestionHow many programmable keys does the keyboard have?

• A:Answer The keyboard has five programmable G-keys.

Q: QuestionIs this keyboard compatible with Mac computers?

• A:Answer Yes, this keyboard is compatible with PC and Mac.

Q: QuestionDoes this keyboard use the same Romer-G keys that have the blue fade issue in all their other RGB keyboards? I'm talking about the issue where within a few weeks/months random keys will lose the ability to show blue.

Asked 5 years ago by HarryC.

• A:Answer I had that same issue with the Romer G keyboard that you speak of. I had that issue with the G513 keyboard. But, no I haven't that issue occur with this keyboard. However, only time will tell. I have had this keyboard for about 7 months. My last keyboard didn't have that issue occur to me until I owned it for about a year and a half. So I hope this information helps.

  Answered 5 years ago by EliteMemberVerified Purchase

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Q: QuestionIs this keyboard able to be raised/angled? Or does it only lay flat?

Asked 5 years ago by Anonymous.

• A:Answer The keyboard can be raised and has two levels of height

  Answered 5 years ago by ChrisVerified Purchase

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Q: QuestionCan the keys be removed for proper cleaning? I have a hand vac/blower that's capable of dusting the keyoard, but I would also love if i could remove the keys and sanitize and clean the keyboard completely. Is this possible?

Asked 1 year ago by Omar.

• A:Answer Unfortunately, the keys on the Logitech G815 LIGHTSYNC keyboard cannot be removed. While you can use a hand vac or blower to clean the surface and gaps between the keys, for a deeper clean, you'll need to be careful not to force anything that could damage the keyboard.

  Answered 1 year ago by Logitech

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Q: QuestionIs the logitech g815 keyboard compatible with PlayStation 5.

Asked 2 years ago by Justtrynaaskaquestion.

• A:Answer Hey! No, the G815 is officially not compatible with the PlayStation 5. It is only compatible with: - Windows® 7 or later - macOS 10.11 or later Requires 2x USB ports (1x keyboard, 1x USB passthrough port)

  Answered 2 years ago by Logitech

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Q: Questioncan you load the ghub software for this on a mac running big sur?

Asked 4 years ago by wase4711.

• A:Answer Hello, yes you can, here is the download link for MacOS: https://download01.logi.com/web/ftp/pub/techsupport/gaming/lghub_installer.zip. -Danielle from Logitech

  Answered 4 years ago by Logitech

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Q: QuestionCan this keyboard be used with Apple devices, I.e., iPhone and iPad?

Asked 3 years ago by Anonymous.

• A:Answer I believe that is a no.

  Answered 1 year ago by TexasTechVerified Purchase

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Q: QuestionMy G910 finally died after 7 years. This 815 has a completely different feel and look but I've not had a chance to try it as BB has it displayed in a way you cannot try it out. Has anyone gone from a 910 to this? Worth it for MMO gaming?

Asked 3 years ago by Zinkeh.

• A:Answer I went from the g710+ to corsair K95 then to a K100 and now this G815. As the keys goes it's great. I play a major amount of MMO's. WoW, STO, SWTOR, FF14 and the handling is really good. The K95 and K100 had textured WASD keys that I solely miss but it's great other than that.

  Answered 2 years ago by VictusVerified Purchase

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Q: QuestionDo they make a version of this keyboard where the special keys !@#$%^&*() and so forth are also backlit?

Asked 5 years ago by Wesley.

• A:Answer Sadly, not to date. It should have at least have been somewhat transparent for younger users/key lookers.

  Answered 2 years ago by AnthonyLVerified Purchase

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Q: QuestionDo the "G" keys work with Elgato stream tablet? (like the Corsair G keys)

Asked 1 year ago by Pete.

• A:Answer Looks like Logitech doesn’t even read/understands the question. I’ll just buy it and return it if it doesn’t work.

  Answered 1 year ago by Pete

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Q: Questioni would like to price match this keyboard

Asked 5 years ago by keanu.

• A:Answer Beat buy does price match!!

  Answered 3 years ago by IsaacVerified Purchase

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