Questions & Answers

Q: QuestionWe have a Channel Master DVR+ 7500 & my husband wore out the control. Channel Master no longer makes a replacement.

Asked 5 years ago by Remote.

• A:Answer Call 1-800-remotes. If they do not have the remote, you have to contact Logitech customer support with your model number, to see if they have the codes in their program library.

  Answered 5 years ago by LGWasherVerified Purchase

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Q: Questiondoes the remote light up for ease of use in the dark?

Asked 5 years ago by lala.

• A:Answer Hello Lala, the 665 remote has onboard lighting that will illuminate the keys so you can see in the dark.

  Answered 5 years ago by Logitech

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Q: QuestionWill this work for an old JVC VHS tape player ?

Asked 5 years ago by Jazzer4.

• A:Answer Hello, the Harmony 665 should work with any device that has an IR remote control. Without knowing the exact model of the JVC VHS player, I can't know if the model is in our database, but if you have the original remote, you can "teach" the 665 to learn the original remote and control the device. If you have the JVC model number you can go here to check the compatibility: https://support.myharmony.com/en-us/compatibility

  Answered 5 years ago by Logitech

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Q: QuestionDoes Harmony 665 have a Sleep option?

Asked 5 years ago by RustyJim.

• A:Answer Not that I'm aware of. I've owned a variety of Harmony remotes and have never noticed that. The screen does go dark after a bit of time if that's what you are asking.

  Answered 5 years ago by DarrylVerified Purchase

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Q: QuestionWhat is the hub to get this device to work with Fire stick? And how to I obtain it?

Asked 5 years ago by Mine.

• A:Answer The Harmony 665 does not use a hub, it is an IR remote only. The Harmony Elite uses a hub. If the fire stick has a remote you can still control it with a Harmony 665 as it can learn the IR commands.

  Answered 5 years ago by KB4MTOVerified Purchase

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Q: Questionwill this work bose lifestyle v20

Asked 5 years ago by dseaton.

Q: QuestionI have a Samsung QN43Q60R - will it work all the features and apps ans channels. Get me to the menu, set up, broadcast, etc?

Asked 5 years ago by Mark.

• A:Answer Hi Mark, Use this link to check device compatibility with Harmony remotes; https://support.myharmony.com/en-us/compatibility. -Logitech

  Answered 5 years ago by Logitech

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Q: QuestionI also have a nonoperative Harmony 900. I do NOT want the remote to control anything other than A/V equip and don't want yet 1 more smart hub (have too many already). Does Logitech make a remote that will work with their RF blaster in my cabinet now?

Asked 5 years ago by JCHD.

• A:Answer Hi JCHD, Yes, what I suggest is simply using the Harmony IR Mini Blaster; https://www.logitech.com/en-us/product/ir-mini-blaster?crid=60. Hope this helps, -Logitech

  Answered 5 years ago by Logitech

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Q: QuestionDoes this remote listen to voice commands?

Asked 5 years ago by Ray.

• A:Answer No

  Answered 5 years ago by KMackVerified Purchase

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Q: QuestionI have a harmony 900 that is no longer working. only need to control about 6 devices but they are in a closet. will this remote work with the hub for 900

Asked 5 years ago by jfdsmile.

• A:Answer No. This is Harmony's entry level remote and does not work with the hub. Contact Logitech tech support for the model that will work with your hub.

  Answered 5 years ago by LGWasherVerified Purchase

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Q: Questionwill this work For AOC ENVISION SERIES TV

Asked 5 years ago by Anonymous.

• A:Answer If u send me the model number and make of the tv I'll see if it come up on mine

  Answered 5 years ago by JeffVerified Purchase

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Q: QuestionIs this remote able to control devices ex:(cable box) that are stored inside of cabinets or do I need one with a hub to do that?

Asked 5 years ago by CKLJ1133.

• A:Answer It is an InfraRed remote, so if the cabinet has a glass front, then yes you can.

  Answered 5 years ago by WhovianVerified Purchase

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Q: QuestionWill it work with the lg 49UJ6300 4K TV?

Asked 5 years ago by Jim.

• A:Answer Very likely. I also have an LG 4K tv but its just a different model. I think it might be the same series but mine is a different size. It works very well, except the back button. I have to navigate the menu to go back instead of just 1 button. not a huge issue.

  Answered 5 years ago by TheDinosaurCoook

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Q: QuestionDoes this device use radio waves that can communicate with cable box in wood cabinet behind closed wood door?

Asked 5 years ago by Ricky.

• A:Answer No

  Answered 5 years ago by CALIFORNIAguyVerified Purchase

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Q: QuestionWill this remote work with Phillips Smart TV and Roku?

Asked 5 years ago by izzy.

• A:Answer Check the Logitech website which will list all devices this remote works with.

  Answered 5 years ago by CALIFORNIAguyVerified Purchase

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Q: QuestionWill this work with a Samsung tv, tcl soundbar and Comcast cable box?

Asked 5 years ago by ChuckDaddy.

• A:Answer Hi ChuckDaddy, Follow this link to our Harmony Device Compatibility Database; https://support.myharmony.com/en-us/compatibility. Enter your device manufacturer and model number to see if it's supported by the Harmony database. If supported, we'll give you specific tips or suggestions for your device. -Logitech

  Answered 5 years ago by Logitech

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Q: QuestionWill this remote replace the Harmony 350 and will I be able to login and transfer the settings from the 350?

Asked 5 years ago by Anonymous.

• A:Answer From all of the research I've done, I'd guess that would be the case BUT, and this is a big BUT, you may NOT want to transfer settings, i.e. may want to start fresh with all of the new technology this remote has. Gather together all of the brands and model numbers before you start. For example, my old Harmony One had no way to bring up the smart TV settings (Netflix, Hulu, Amazon Prime) of my new TV but I started fresh and now, with this new remote, no problem.

  Answered 5 years ago by CALIFORNIAguyVerified Purchase

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Q: QuestionMy remote has stopped recharging. I see that it has 2 batteries, how do you change them or how would I look to see if they need replacement?

Asked 5 years ago by js.

• A:Answer The model 665 is not rechargeable. The model 700 (no longer available) is. I am still on the original batteries on my 665 and battery life seems decent. To replace, just slide off the cover on the bottom. If you are referring to a model 700 (and above) you can use AA alkalines or buy new rechargeable AA's. When the batteries are low the display will show "low battery).

  Answered 5 years ago by Chris

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Q: QuestionDo this work with Harmony Hub

Asked 5 years ago by Larry.

• A:Answer The Harmony 665 is IR (infrared) only whereas the hub needs an RF (radio frequency) signal.

  Answered 5 years ago by Chris

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