Questions & Answers

69 Questions & 113 Answers
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  • Question
    Are the cameras motion sensored? Can they only record or set to record with motion? Do I need a sd card to save the recordings? or how large is the DVR unit itself how much will it hold?   (2 Answers)

    By Anonymous June 8, 2016.

    Answers
    • Best 
      Answer

      Yes, this system can be used for manual, motion, and scheduled recording. You can record to the included 8GB SD card and the system supports SD cards up to 64GB.

      By LorexbyFLIRSupportTeam June 8, 2016.

    • Question
      Are these battery operated cameras? If not do you have this same type system with battery operated cameras?   (2 Answers)

      By Kozy June 6, 2016.

      Answers
      • Best 
        Answer

        These cameras do not use batteries. They each come with a power adapter to plug into a nearby electrical outlet for a reliable power source. This allows for more installation options and reliability as you will not need to access the cameras frequently to replace or charge batteries. We currently do not offer battery operated cameras,

        By LorexbyFLIRSupportTeam June 6, 2016.

      • Question
        Why does thr monitor not work on battery power? it shuts off the second I remove the power cord. This is not what I expected.   (2 Answers)

        By Pappyrem July 22, 2016.

        Answers
        • Best 
          Answer

          It probably requires a 5v battery and it DOES NOT come included with the unit. Best Buy doesn't sell them, they've responded to my question, a visit and even opened up a different unit and the battery is NOT included. Lorex hasn't answered the 2 emails as of yet that I've sent over the past month and they didn't have them available on their website. The battery compartment is located under the monitors' back panel that has 2 phillips head screws holding it. It's a really nice unit, but to not include the battery AND not have one available left us hanging...

          By Sparky July 24, 2016.

        • Question
          How long are the camera adapter leads ( how far away can the electrical outlet be from the cameras ) ?   (2 Answers)

          By JCal July 4, 2016.

          Answers
          • Best 
            Answer

            The cord from the camera is approximately 3ft and the adapter cord is approximately 3ft, for a total of 6ft from the camera to the electrical outlet.

            By LorexbyFLIRSupportTeam July 5, 2016.

          • Question
            Do these cameras need to be wired directly into the house electricity? You mention they come with adapters, but I don't understand how these are connected. I understand everything else about the product.   (2 Answers)

            By KittyCity June 27, 2016.

            Answers
            • Best 
              Answer

              The cameras have to be plugged into a standard 120v residential electrical outlet. You can run them down the wall to a nearby power outlet or drill a 3/8" hole in the wall and pass the wire through your attic and plug into an outlet up there if you have one. The adapter has a terminal connecting the plug to the camera to accommodate running the wire through walls.

              By HankBacon August 23, 2016.

            • Question
              Do I need a computer to setup or for using the camera system in my home. How do I view save n delete video?   (1 Answer)

              By Boriqua June 14, 2016.

              Answers
              • Best 
                Answer

                You do not need a computer set up for this system. You can use the included monitor to view, save and delete recordings You can also view using the app on your mobile device.

                By LorexbyFLIRSupportTeam June 14, 2016.

              • Question
                So you are able to monitor your home from away on your android phone? Is it an app that you need to download to phone and does it work well and send alerts to your phone when there is motion?   (3 Answers)

                By STEVEN June 7, 2016.

                Answers
                • Best 
                  Answer

                  Yes, you can monitor your home while away with the mobile app.

                  By CommunityAnswer June 7, 2016.

                • Question
                  How do you view LW2762H video files with a Win7 PC?   (3 Answers)

                  By wifiwanderer May 18, 2017.

                  Answers
                  • Best 
                    Answer

                    Your PC must have a SD card reader (hardware). Then you'll need a DVR converter (software). Then simply pull the SD card from the monitor insert it into the card reader on the PC and copy the files from the card to the PC. Then run the converter software converting the DVR files to another file format of your choice.

                    By Benny May 19, 2017.

                    • Verified Purchaser
                • Question
                  According to the instructions the monitor use an ac adapter that charges a battery as well. I would like to know exactly what battery I need for the monitor because there's a spot for it.   (2 Answers)

                  By Warrior August 2, 2016.

                  Answers
                  • Best 
                    Answer

                    This system does not support battery use and you will need to use the included adapter.

                    By LorexbyFLIRSupportTeam August 17, 2016.

                  • Question
                    How does the monitor keep charged,and can it be turned off when not needed?   (2 Answers)

                    By Pappyrem July 19, 2016.

                    Answers
                    • Best 
                      Answer

                      The monitor uses the included power adapter and yes it can be turned off when not needed.

                      By LorexbyFLIRSupportTeam July 19, 2016.

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