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Questions & Answers

Page Showing 1-20 of 24 questions
  • QuestionHow does McAfee+ protect my online privacy when using public Wi-Fi?

    • Answer McAfee+ includes a feature called Secure VPN that automatically activates when you connect to public Wi-Fi, encrypting your internet connection and protecting your online privacy.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat operating systems are compatible with this McAfee software?

    • Answer This McAfee software is compatible with Windows 11, 10 (does not support S mode), Windows 8.1; macOS 10.15 and above; macOS 10.12 - 10.14; Google Android smartphones and tablets 8 or higher; Apple iOS 13 or later; and ChromeOS 102.0.5005 and higher.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the Personal Data Cleanup feature in McAfee+ work?

    • Answer The Personal Data Cleanup feature scans for and identifies websites that are selling your personal data. It then provides guidance on how to remove your information from those sites.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs there a password manager included with this software?

    • Answer Yes, McAfee+ includes a Password Manager that helps you generate and store complex passwords securely. It also offers auto-filling functionality for quicker logins across your devices.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does McAfee+ help me manage my online accounts?

    • Answer McAfee+ has a feature called Online Account Cleanup that scans for your online accounts monthly and assigns a risk level to each. This helps you decide which accounts to delete, reducing your exposure to data breaches.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this software help protect against identity theft?

    • Answer Yes, McAfee+ includes Identity Monitoring to help protect against identity theft by monitoring your personal information for suspicious activity.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes McAfee+ offer protection against dangerous websites?

    • Answer Yes, McAfee+ includes Safe Browsing, a feature that alerts you to risky websites and downloads, helping you avoid potential malware and phishing attempts.
    This question and answer was generated by AI based on customer and product data.
  • QuestionThis 1YR subscription starts at the moment of purchase or at the moment it get activated with McAfee?

    Asked by Ernesto.

    • Answer Hi Ernesto, your subscription starts from the moment of activation (when you visit mcafee.com/activate and enter your activation code); not at the moment of purchase.

      Answered by McAfee Team

  • QuestionDoes this work window Desktop?

    Asked by Tt.

    • Answer Yes, will work on any Windows whether desktop or laptop!

      Answered by Peony1

  • QuestionWhat is the yearly subscription cost?

    Asked by Anonymous.

    • Answer It all depends on who you purchase it from. I strongly suggest that you don't sign up for auto renewal as McAfee will charge the highest and Best Buy usually has it on sale.

      Answered by Peony1

  • QuestionCan this software protect iPhones?

    Asked by John.

    • Answer Yes, McAfee is compatible with Apple iOS 13 or later.

      Answered by McAfee Team

  • QuestionDoes McAfee+ Premium (unl. devices) include cloud storage?

    Asked by Stodd1969.

    • Answer No, McAfee does not include cloud storage.

      Answered by McAfee Team

  • QuestionHow much is the monthly charge for use of software? What accessories go with this?

    Asked by Apitt55.

    • Answer There is no monthly charge for using the software. The price you pay at Best Buy is for a 1-year subscription. You will need to provide your payment details to complete activation, but you can remove those and turn off auto-renewal at any time from your McAfee "My Account." McAfee is compatible with X64 processors: Microsoft Windows 11 and Windows 10 (RS5) and newer​, ARM64 processors: Microsoft Windows 11 and newer​, macOS 11.x and above, Android 10 or higher, Apple iOS 16 or later, and ChromeOS 102.0.5005 and higher.

      Answered by McAfee Team

  • QuestionI just got a software yesterday and when I downloaded on my IPad ( 4 devices) and didn’t aloud me to download VPN they asked me to upgrade to premium why ? The product advertised unlimited devices…

    Asked by Babybenz.

    • Answer Hi there, please confirm your iPad is running Apple iOS 16 or later. If you're still having issues, please contact us at mcafee.com/support so we can help solve this. Secure VPN can be used on 5 devices simultaneously.

      Answered by McAfee Team

  • Questionwhat password manager does it use?

    Asked by JohninFL.

    • Answer Hi John, McAfee+ includes the McAfee Password Manager. Our password manager helps you secure your accounts by generating complex passwords, storing them and auto-filling your info for faster logins across devices. If you have any other questions, please contact us at mcafee.com/support. Thanks!

      Answered by McAfee Team

  • QuestionHow long can i wait to activate the software?

    Asked by mark.

    • Answer Your subscription starts from the date of activation. Your code will not expire before activation. If you have any questions, please contact us at mcafee.com/support.

      Answered by McAfee Team

  • QuestionI would like refund I do not have a virus it was a fake virus.

    Asked by Stephen.

    • Answer Hi Stephen, please contact us at mcafee.com/support so we can see what we can do. Thanks!

      Answered by McAfee Team

  • QuestionHow hard is this software to install and operate?

    Asked by nightkill.

    • Answer It's a simple 3 step process to activate and install your subscription. Once you receive your activation code via email, visit mcafee.com/activate and follow the steps on the screen to download and install. If you need any help, our team is available 24/7 at mcafee.com/support.

      Answered by McAfee Team

  • QuestionWill this help against pop-up ads?

    Asked by nightkill.

    • Answer Many malicious sites have endless pop up ads, and McAfee's web protection can help you steer clear of those websites and the annoying pop ups. If you have any other questions, please contact us at service.mcafee.com.

      Answered by McAfee Team

  • Questioncan this be added to a unlimited mcAfee total protection or does it have to be unistalled?

    Asked by Ron.

    • Answer Hi Ron, you can add this to your existing account. We recommend activating it when your existing subscription expires to ensure you get the full length of your subscription. If you have any issues, please contact us at service.mcafee.com.

      Answered by McAfee Team