Questions & Answers

Name: Meta - Portal Go - Portable Smart Video Calling 10” Touch Screen with Battery and Bluetooth Speaker - Light Gray
Brand: Meta
SKU: 6480060
Price: 39.99 USD
Rating: 4.4 (193 reviews)

Meta - Portal Go - Portable Smart Video Calling 10” Touch Screen with Battery and Bluetooth Speaker - Light Gray

Model:: 899-00129-01; |
SKU:: 6480060

User rating, 4.4 out of 5 stars with 193 reviews.

Highly rated by customers for:

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QuestionWill the person you are contacting also need to have a portal in order to video chat? Or will it work with a person using Messenger on a telephone?
Asked 3 years ago by MissKandice.
- Answer just a messenger account on any device that has a web cam, tablet, pc, lap top...you will get notification on what device your logged in that a call is coming in via messenger.. the nice thing is now apple users can use messenger to video chat/facetime with android users...bets of both worlds..
  Answered 3 years ago by kaffienne
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QuestionDoes this portal need to be plugged in to work?
Asked 4 years ago by Anonymous.
- Answer the portal go, will work on a charge for 12hrs, when you stream or watch videos on it the time is cut down to 4 hrs
  Answered 3 years ago by kaffienne
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QuestionFor photo frame, does it only show pictures from Facebook/instagram accounts ?
Asked 4 years ago by Pkm.
- Answer That's correct it pulls from Facebook or through portal app it can pull photos from your phone as well
  Answered 3 years ago by Anonymous
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Questiondoes this come with a charing dock or is it sold separately?
Asked 4 years ago by jeanie.
- Answer included in the box
  Answered 3 years ago by kaffienne
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QuestionWill portal plus operate while on the charger?
Asked 4 years ago by Bob.
- Answer portal + must stay plugged in to use it
  Answered 3 years ago by kaffienne
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QuestionDo these systems have sub titles
Asked 4 years ago by Steveo.
- Answer yes, in certain applications
  Answered 3 years ago by kaffienne
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QuestionHow long does the battery charge last?
Asked 4 years ago by Cheri.
- Answer Hi Cheri, great question! With the Portal Go, we expect up to five hours of one-on-one Messenger calling on a single charge or up to 14 hours of music playback with the screen off. The length of a single battery charge for Portal Go will also vary based on the combination of apps used, whether the screen is left on, and other factors.
  Answered 2 years ago by Portal Support
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QuestionDoes this work with the ring doorbell.
Asked 3 years ago by NickyB.
- Answer Only Partly. You can get say, "Alexa, Show front door" and it will show what the front door's ring camera shows. However, when someone rings the doorbell or other ring notifications, you will need an Echo device. I am only a Portal user, not a Portal customer service representative.
  Answered 3 years ago by Anonymous
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QuestionIs the setup for Facebook Portal Go easier than Google Nest?
Asked 4 years ago by Rhonda.
- Answer It’s so simple. Takes 5 minutes or less to set up.
  Answered 3 years ago by drtriplett
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Showing 21-29 of 29 questions

Questions & Answers

Meta - Portal Go - Portable Smart Video Calling 10” Touch Screen with Battery and Bluetooth Speaker - Light Gray

Q: QuestionWill the person you are contacting also need to have a portal in order to video chat? Or will it work with a person using Messenger on a telephone?

Q: QuestionDoes this portal need to be plugged in to work?

Q: QuestionFor photo frame, does it only show pictures from Facebook/instagram accounts ?

Q: Questiondoes this come with a charing dock or is it sold separately?

Q: QuestionWill portal plus operate while on the charger?

Q: QuestionDo these systems have sub titles

Q: QuestionHow long does the battery charge last?

Q: QuestionDoes this work with the ring doorbell.

Q: QuestionIs the setup for Facebook Portal Go easier than Google Nest?

QuestionWill the person you are contacting also need to have a portal in order to video chat? Or will it work with a person using Messenger on a telephone?

QuestionDoes this portal need to be plugged in to work?

QuestionFor photo frame, does it only show pictures from Facebook/instagram accounts ?

Questiondoes this come with a charing dock or is it sold separately?

QuestionWill portal plus operate while on the charger?

QuestionDo these systems have sub titles

QuestionHow long does the battery charge last?

QuestionDoes this work with the ring doorbell.

QuestionIs the setup for Facebook Portal Go easier than Google Nest?