Questions & Answers

Q: QuestionWill this Office will work on a Airbook Mac outside the US?

Asked 4 years ago by Cris.

• A:Answer Office Home and Student 2019 will need to be installed in the US but can be used outside of the US. Your Mac will need to meet the system requirements here: https://aka.ms/AA4rinl.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionJust purchased this and found out it just gives me access to the online version of Office? I thought this was actual software for my PC? I have a laptop and need to work offline while on the go, is there way to do that?

Asked 4 years ago by user91.

• A:Answer You should have received a product key to use when installing Office Home and Student 2019. You should have also received a link to the download from Best Buy.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan this be install on the macbook pro 2020 M1 chip computer?

Asked 4 years ago by gtmo27.

• A:Answer Your device will need to meet the system requirements here: https://aka.ms/AA4rinl.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI updated my OS software to Catalina and it is 64 bit software. Will this version of Office for Mac work with the 64 bit and how do I be sure that my existing documents/powerpoints under Office 2011 for Mac will work with Office 2019?

Asked 5 years ago by mark.

• A:Answer Yes, Office Home and Student 2019 can be installed in 64 bit.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionHow long will this be supported?

Asked 5 years ago by Askinforafriend.

• A:Answer Right now we plan to support it until 2025.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionHow long will Microsoft typically support this product?

Asked 5 years ago by Anonymous.

• A:Answer usually depends upon their EOL/EOS for this. But as long as you don't Upgrade to a OS version that doesn't support this version of excel you should be good. Believe MS allow you to edit and save but newer macros or functions might be missing even when you upgrade to newer OS on Windows mostly.

  Answered 5 years ago by RajeshRA

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Q: QuestionI have asked if this version of Microsoft Office works with Windows 8.1 and I have received differing opinions. Can anyone clarify this.

Asked 5 years ago by Window81ok.

Q: QuestionCan I install ms office home & student 2019 on my iPad Air?

Asked 5 years ago by Rene.

Q: QuestionCan I install this program on my computer if I have windows 8.1

Asked 5 years ago by KimmieJo.

• A:Answer It must be compatible and ensure enough memory. But the digital is made for self install, instructions are easy to follow. You can always ask BB before you buy.

  Answered 5 years ago by JudyVerified Purchase

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Q: QuestionDo I need to uninstall office mac 2011 for home & student to install office mac for 2019. If I do uninstall office mac for 2011 will I loose any documents and etc

Asked 5 years ago by Betty.

Q: QuestionHow many computer can this be used on?

Asked 5 years ago by Woody.

• A:Answer This can only be installed on one device at a time.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan you save files and interchange with Microsoft 365 and vice-versa.

Asked 5 years ago by FHS48.

• A:Answer Yes, you can.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: Questionis the mac version compatible with Catalina?

Asked 5 years ago by scrimshaw.

• A:Answer Yes, it is.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDo Best Buy techs know when the next MS Office Home & Student release will be? I'm reluctant to buy a 2019 now that 2020 is coming to an end. I'd rather buy a 2021 version, if its release is expected in early 2021. Please advise.

Asked 5 years ago by Autumnwinds1031.

Q: QuestionUpgrading my MacBook Pro OS to Catalina made old Office for Mac unavailable to me. My dock shows a ? where Word was & slashed circles on the Powerpt & Excel icons. Will my new OS now blocking the old Office also block the new Office download?

Asked 5 years ago by Autumnwinds1031.

• A:Answer Office Home and Student 2019 is compatible with the 2 most recent versions of macOS. Catalina is currently supported.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionHi, I bought Office 2011 when I bought my Mac. MY Mac updated to Catalina 10.15 and I lost my Microsoft Office 2011. Is the 2019 compatible?

Asked 5 years ago by KB.

Q: QuestionIs this compatible with Mac OS Catalina?

Asked 5 years ago by scrimshaw.

Q: QuestionIt’s work for a LENOVO PC?

Asked 5 years ago by Natalia.

• A:Answer Yes, as long as your PC meets the requirements here: https://aka.ms/AA4rinl.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI recently purchased a computer that runs Windows S, it came with free anti-virus and having issues installing it after being downloaded to my computer. I also purchased the Microsoft Office Home and Student, would it also come with Windows Pro?

Asked 5 years ago by Happycamper.

• A:Answer If you switch Windows from Windows S to Windows Pro you will need to reinstall Office Home and Student 2019.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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