A:AnswerThe Surface Duo 2 has MS Office loaded and I can open and edit documents but if you want full functionality with the cloud and your other Office 365 account then you'll need to subscribe.
A:AnswerYeah, you need to open it to do anything useful. You can use hands free to answer calls, etc. I'd recommend a Wear OS device (smart watch) to bridge the gap as this phone isn't super fast to check notifications or a quick photo/post. Its definitely got a focus on productivity when the screens are open, which is cool, but it makes it less than practical for most use cases. You really have to want this dual screen form factor. Past that it's immensely useful.
You can use the phone as a very very very expensive flashlight without opening it by double tapping the power button. So you can so SOMETHING without opening the screen :-). Maybe not that useful, but it's something right? haha
A:AnswerThat's probably more of a question for Verizon.. but the phone does have a Wifi Calling feature in the settings menu you can enable. That does NOT mean it's supported by Verizon though! Carriers do control the configuration of devices that connect to their networks, and choose to enable some features and different sets of technologies they support on their networks. Long story short, if Verizon is not selling this phone or isn't in their BYOD list (which it isn't when I looked to see if it was for you) then likely it is not supported and may not work. I would recommend calling them.
I can say when I used to be with Verizon I had a similar question on another phone, I think it was a Nokia Windows Phone at the time, and their tech support will tell you that they do not support all unlocked phones. They did have a list that would work but had the disclaimer that they did not all support all network features on them. So, the only way to know is to call them and ask about what calling features are supported on unlocked phones specifically this phone. Unless they've changed in the last few years, I can say if you want that kind of flexibility in a carrier, you may want to look at another carrier like ATT or Tmobile.
A:AnswerThese phones have one physical sim card. But I believe they also have a 'digital sim' that can be assigned to a second carrier. When I look into the settings there is information slots for a second sim. I would recommend contacting the tech support on the Microsoft Store website and ask in the chat or call the support number to be sure.
A:AnswerJust go to the nearest AT&T Store and purchase a sim from them. You should be fine since you have an AT&T plan. They will set it up for you. They did a great job with mine.
A:AnswerIt depends on the sim card you have. In most cases with other carriers such as AT&T or T-Mobile all you'd need to do is swap in your sim card from your old phone and it should work immediately. But of course there are some exceptions based upon the unknown. I would give it a try and worse case would be that you have to take a trip to the Verizon Store to update the sim card. But typically, the old card, if it came from a recent previous phone it should work.
A:AnswerI'm not sure but if they are a GSM carrier service then it should work.
No, the pen is not included with the Surface Duo 2
Yes, you can purchase Surface Air Buds that work with the Duo 2
Yes, you can connect most Android watches to the Duo 2.
A:AnswerHi,
I didn't have that problem with my first gen Duo, but the Duo 2 has the same type material, whiter in color, except for the power button, it's a little glossy like glass since it's the fingerprint reader also.
Hope that helps!
A:AnswerThe Duo 2 should work with all US carriers. But to be sure you should contact your carrier or the Microsoft Store online and ask in the Chat or call the support number.
The Duo 2 has gotten support updates every month since it's October release date. Even the reviews at time of launch were based upon 'pre-release' software that was rendered obsolete upon actual release of the Duo 2 in October. From what I understand updates will continue till at least 2024-2025. This includes Android System Updates. From what I've read the Duo 2 updates actually have been more consistent than most phones and even better than Googles Pixels.