Questions & Answers

Q: QuestionWhy is this keyboard in this shape?

Asked 7 years ago by SaraDaniela.

• A:Answer Hi there, This is the Surface Ergonomic Keyboard. It is shaped to help with the natural stress or tension that may build up in the hands of some individuals when sitting and typing for a prolonged period of time. The keyboard curves in a way that is normal and natural for the position of the hand to be in, and can help relieve tension as a result! Hope this helps, Victoria Surface Customer Care

  Answered 7 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs this keyboard backlit?

Asked 5 years ago by Atty.

• A:Answer Thanks for asking! No, this keyboard is not backlit.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI've seen people say this works on macs. Will it work with an iPad? If not, what alternatives would you suggest?

Asked 6 years ago by Anonymous.

• A:Answer I have used this keyboard with my iPad Pro 12.9 and 11.

  Answered 6 years ago by CurtVerified Purchase

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Q: QuestionWill this work between a HP Windows 10 All in One and a MacBook Pro, side by side. I want a Bluetooth keyboard to switch between these two devices at the push of a button...preferably ergonomic and it MUST have a numeric keypad.

Asked 6 years ago by KSFarmerFlorist.

• A:Answer Yes

  Answered 6 years ago by BestBuyBestBuyerVerified Purchase

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Q: QuestionIs this keyboard Bluetooth or does it have like usb thing to plug to the drive

Asked 8 years ago by Steph.

• A:Answer Bluetooth wireless.

  Answered 7 years ago by PhunGuyVerified Purchase

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Q: Questioni got this keyboard 2 weeks ago & the batteries drained quickly. i just tried to replace them and it won't work at all. the light comes on when i pop new batteries in, but as soon as i turn it over to connect the light goes out. please help, thanks.

Asked 4 years ago by macuser.

• A:Answer I don't think your batteries are the problem, unless you couldn't get the keyboard to turn on at all. I would guess your keyboard went to sleep (idle) and you were unable to get it to connect to your computer, so you thought the batteries were drained. I am having a similar problem. I have to delete the keyboard from BT and re-pair to get it to work.

  Answered 4 years ago by flowergirl

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Q: QuestionWill this work with a Surface Pro and the 2020 27" iMac?

Asked 5 years ago by Peterman.

• A:Answer Thank you for your question. Surface Ergonomic Keyboard is compatible with Surface Pro and supports the following Mac OS versions: 10.10.5/ 10.11.1/10.11.4.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan I add a mouse with a cord to this board? It is an Mac mouse.

Asked 5 years ago by Barbie.

• A:Answer No, You would need to be using the Mac mouse plugged into an apple computer. This keyboard does not have a USB connector.

  Answered 4 years ago by kmiku604

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Q: Questiondoes the silver Microsoft ergonomic keyboard come with a mouse?

Asked 8 years ago by shelly.

• A:Answer Hi there, This keyboard does not come with a mouse, but we do offer other desktop sets. Kindly, Victoria Surface Customer Care

  Answered 8 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs this device plug and play?

Asked 2 years ago by runner.

• A:Answer yes

  Answered 2 years ago by GaryCVerified Purchase

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Q: QuestionDoes this keyboard include a Bluetooth dongle or does it require the computer to already have Bluetooth capability?

Asked 3 years ago by Lauzca.

• A:Answer This keyboard requires the computer to already have Bluetooth capability.

  Answered 3 years ago by WorksVerified Purchase

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Q: QuestionRe:Microsoft - 3RA-00022 Ergonomic Full-size Wireless Surface Keyboard - Silver Model:3RA-00022SKU:5689821 Does this keyboard come with a mouse?

Asked 3 years ago by buglette.

• A:Answer No, though there are keyboards available of your choice.

  Answered 3 years ago by WantItToWorkVerified Purchase

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Q: QuestionIs this Windows 11 compatible?

Asked 4 years ago by Xxx.

• A:Answer Yes

  Answered 3 years ago by TechqueenVerified Purchase

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Q: QuestionWhat is the country of manufacture? Thx

Asked 4 years ago by Greg.

Q: QuestionIs this compatible with a MAC laptop?

Asked 4 years ago by SIJA.

• A:Answer Yes, it is.

  Answered 3 years ago by WantItToWorkVerified Purchase

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Q: QuestionWhat are the dimensions of this product?

Asked 4 years ago by sija.

Q: QuestionWhere can I get the Win10 64bit driver for this?

Asked 5 years ago by CB.

• A:Answer Your Surface device will automatically use the appropriate driver for this keyboard. To search for new drivers manually, go to Settings > Windows Update on your Surface.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhat is the WIDTH of this keyboard, from left edge to right the way it sits while being used?

Asked 5 years ago by dagawdfather.

• A:Answer Edge to edge it is 18"W and 9"D.

  Answered 4 years ago by kmiku604Verified Purchase

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Q: QuestionWill it work between a Surface and the new Surface Duo? It would be great to just riduce things down to a keyboard for travel pretty much.

Asked 5 years ago by ReiH.