Questions & Answers
- Model:
- STQ-00001
- |
- SKU:
- 6408475
Highly rated by customers for: Portability, Size, Processor Speed
$384.99Your price for this item is $384.99
Clearance
Comp. Value: $549.99
The comparable value price is $549.99
Page Showing 1-20 of 106 questions
Q: QuestionDoes the tablet come with the keyboard shone
Asked by Lilac33.
- A:Answer If you are asking if the tablet come with the keyboard shown, no, it does not come.
Answered by CommunityAnswer
Q: QuestionI'm looking for just a tablet only (1st time getting a tablet). im just using this for school, e-mails, watching youtube videos, search internet. I was debating SurfaceGo 2 Intel pentium gold 8gb will do the work or Galaxy Tab S6. Which is better?
Asked by Zelda64.
- A:Answer as long as you aren't trying to play AAA games, the Go2 will handle email, web browser, YouTube videos, streaming music, office documents/spreadsheets.... all work just fine on any model of the Go2. if you have the "entry model" with Pentirum/64GB_drive then you will probably want to stick with the "Windows 10S" that is provided to keep your system lean and mean. People start moaning and groaning about the "entry model" Go2 when the dump the Windows 10S and install Chroms browser (very hungry for memory) and load up a bunch of games and stuff that the Go2 just won't handle very well. Stick with the basics and use the Edge browser (which is being improved and updated just about every week) and any model of the Go2 will be fine. The Galaxy Tab6 is android-based, and that's a different ball game. it will run faster and play a bunch of games and stuff, but it is NOT a windows 10 machine... if you want a Windows 10 machine to handle basic tasks and NO GAMING other then older games or online games (NOT Fortnite, OK?) than Go2 is a good solution - understanding that you are paying more for a teeny-tiny Windows machine. If the small size is not that big of a deal for you and you can stand a larger laptop, then buy a larger laptop and for the same money you can get better performance from a 'LARGER model laptop. You want a teeny-tiny laptop, the Go2 is the smallest you can get. if you want a tablet with Android operating system like your phone has, then the Tab is a nice rig and you should be happy with that. Get what you need, but understand what you are buying before you pull our your wallet. Go online and check out the YouTube videos that COMPARE these two machines and you will see what each one can, and cannot, do. Hope this helps. Stay Safe!
Answered by banjo
Q: QuestionHow many and what type of ports does it have?
Asked by MeanRon.
- A:Answer Surface Go 2 has 1 USB-C port, a 3.5 mm headphone jack, 1 Surface Connect port, a Surface Type Cover Port, and a MicroSDXC Card Reader.
Answered by MicrosoftOutreachTeam
Q: QuestionI’m looking for a device for teaching remotely. What is the camera quality?
Asked by MicrosoftFAQ.
- A:Answer I am also a teacher and we have recently started the TEAMS meetings and video conferences like much of the rest of the world. The Go2 has the best front-facing video camera and studio-quality dual microphones available in a tablet or small portable laptop. Go online and do a search on YouTube and you can see side-by-side video and audio comparing the Go2 to other tablets and ultra-portable laptops. The Go2 is as good or better than anything i have seen. Check for yourself, you may be surprised at how good the video/audio quality are from such a teeny-tiny computer. i was.... hope this helps! good luck with your "distance learning" classes! stay safe!
Answered by banjo
Q: QuestionI just bought this tablet, and I'm looking for a screen protector and case. Most sellers online have cases and screen protectors for the surface go 10inch. Will any of those fit this tablet?
Asked by Kamador.
- A:Answer OOPS... forgot to say something about a case or cover for the Go2 >> the dimensions of the Go and Go2 are the same, so a case or cover for a Go will fit a Go2 with no problems.... EXCEPT the Go has 10" display size and the Go2 has 10.5" display size - the dimensions of the screen are the same, but the DISPLAY size is larger on the Go2, meaning the bezels (dark edge) of the Go2 are smaller. This is important when using a Go case/cover on a Go2 >> have a close look at a PICTURE of the case or cover you are looking at... I am talking about the Go cases that you want to use for your Go2. LOOK AT THE SCREEN. Some of the cases/covers you will see have a plastic "frame" that holds the cover/case onto the Go. This "frame" often covers the bezel of the screen, usually at the top right/left corners. If you are buying a case/cover with a "frame" that just touches the edge of the 10" Go display, you will immediately find that it COVERS part of the display on the 10.5" Go2. There are case/covers that fit the Go and also the Go2 that do not have these "frames" that could cover the edge of your Go2 display, and this post is to call you attention to LOOK at a picture of the case/cover mounted on a Go with the screen on all the way to the edges (not the hummingbird wallpaper) to be SURE you are not buying a case/cover that will interfere with being able to see the full display on your Go2. If you are in doubt, contact the seller and ask specifically about the Go2 screen. If they say "no problem" be sure you get that in writing and save it until you get delivery and are sure you won't have a problem. Hope this helps! Stay Safe!
Answered by banjo
Q: QuestionWhat are the differences between Surface Go 2 and Surface Go?
Asked by MicrosoftFAQ.
- A:Answer Surface Go 2 features a new, larger 10.5” touchscreen PixelSense display, improved battery life of up to 10 hours, and faster performance than the original with new 8th Generation Intel Pentium® Gold processors, including a Core M3 option that is up to 64% faster than Surface Go. There's also the addition of new Studio Mics, our dual microphone solution, increases voice clarity and reduces background noise for virtual meetings or video calls.
Answered by MicrosoftOutreachTeam
Q: QuestionCan you take this version out of S Mode like you could the Surface Go?
Asked by BJTex.
- A:Answer .... just a word about W10"S" - don't get in too much of a hurry to switch out of the "S" mode.... try it first. Microsoft is using a similar approach to A**le by keeping more control over what is installed on their system. In the "S" mode, windows runs faster, uses less resources, and the battery lasts longer - because all that it needs to load and run are programs that are entirely compatible with, and cooperate nicely with, the W10 system. Folks grumble about "not many apps" in the Windows store, but if you have a look at it, there is everything the a person needs for basic day-to-day use for a portable laptop/tablet - and there are actually some very slick programs there, as long as you MAKE SURE they are OK to run on the Go or Go2 - NO high-end software, please! No, you can't use the fabulous Chrome browser, but that browser is the MAIN reason that people say the Go2 is "slow" and "bogs down" when surfing the internet. Look at the task manager on your desktop (if you have one) with Chrome running, and see how doggone much CPU and RAM it sucks up. That's OK on a full-blown desktop (mostly) but really puts a strain on the Go and Go2 rigs. Use the Edge browser (oh my goodness) which has been totally reworked and is getting updates and improvements just about every week. If you give it a chance, you might find that you PREFER the Edge browser once you get used to it (every browser is different, just takes some time and getting used to). Oh my Lord I cannot use the Google search engine.... what??? >> sure you can, just go to google.dot.com and have at it... what's the problem with that?? One extra click of a mouse and people go ballistic over being "restricted" from using their favorite search engine - grow up! No I am not a MS fan-boy, I am sharing my experience and for one, I don't mind trying something new or different if it saves me MONEY or gets me better results. If you MUST run software that is not in the Microsoft store, think for a moment about what that software is, and how much of a computer it needs to run properly. I use several Autodesk and Adobe programs for my engineering and technology classes, and I am very very sure they will NOT run on the Go or Go2. I don't even try.... I have a full-sized laptop with all the horsepower needed to run Autodesk Inventor or Adobe Premiere software, edit video files, and play some very very nice games. I do NOT expect the Go2 to do these things, even if I bought the top-of-the-line model.... the Go2 is NOT for high-end software and high-end games. The point(s) of all this is to buy the Go2 for it's intended use: daily routine stuff in a VERY small, light, and portable package - with a Windows 10 operating system. Yes, the "S" mode is restricted, but it "restricts" you to safe software that runs in complete harmony and doesn't put a bunch of crappola on your system (so when you "uninstall" the software, it is COMPLETELY uninstalled). The long-term benefit of the "S" mode is to keep the system running JUST AS FAST as the day that it was put into operation. The "software sludge" that we accumulate over several years of trying this and trying that and uninstalling this and uninstalling that is the reason I do a "virgin installation" of my Windows system every couple of years. No matter how careful I am, ultimately my system starts bogging down and more and more "system interrupts" at startup. The "S" mode avoids this hassle. I bet if you try the "S" mode for a few weeks (make yourself do this) instead of "unlocking" the system because you just don't like the idea of being "locked" (A**ple people have always been locked - it's not a new concept - that's where the term "jailbreak your A**le" came from).... you might find that you are perfectly fine with "S" mode and after a week or so don't even notice. I promise your Go2 will run faster, last longer on a charge, and stay in proper working order if you keep an open mind and give the "S" mode a chance to work for you. NOT a Microsoft "fan-boy" ... I use Microsoft, Apple, Linux, and Android. They all have their advantages, and they all have their disadvantages. Get what you need, and learn how to use it. Work smarter, not harder, and never stop learning new things! Stay Safe!
Answered by banjo
Q: QuestionI already have Microsoft 365. Do I need to buy the software that is offered or can I add the device to my existing account?
Asked by Janice.
- A:Answer ... check your MS account online, it will show if you have the license permission to install O365 on multiple machines. yours may be different than mine, but i have a license through my school system that lets me install O365 on up to 5 machines at the same time. when i log in to my MS account, it shows what machines i have installed on and how many licenses i have available. i can "delete" a computer if i don't need office on it any more or if i stop using it and have a new computer for installation. also the MS Office "apps" are FREE on the Go2, and i actually prefer those as they are leaner and meaner, and do really anything i need except for the occasional super-duper powerpoint or something that requires fhe full office installation to create. that really doesn't come up very often and is a "power user" thing that is hardly ever needed. hope this helps stay safe!
Answered by banjo
Q: QuestionDoes the Surface Go 2 come with Microsoft Office already installed?
Asked by Mona.
- A:Answer ... you can use the Microsoft office "apps" for free with the Go2... they might be installed or you might need to go to the Microsoft Store and download/install them.... either way they are FREE to use with the device... i think the Go2 also comes with a free trial period to use a full installation of Microsoft Office 365, but that would require a yearly subscription fee once the trial period has expired. However, the MS Office "apps" (free) have just about everything you will need to create files that you can keep in the cloud and open on any other device that has MS Office. Hey if you are a student or work for a school system, you may already have a MS Office 365 license through your school system - that is what I have as a high school teacher, and the license allows me to install a full version of MS Office 365 on up to 5 devices. So a school desktop, home desktop, couple of laptops and a Go2 can all share the same license... your mileage may vary. Hope this helps.... (use the MS Office apps if that's all you have, and you will be just fine with the free apps)...
Answered by banjo
Q: QuestionDoes the Surface Go 2 have GPS installed?
Asked by mrmax33.
- A:Answer Thanks for asking. GPS is available in Surface Go 2 devices with LTE.
Answered by MicrosoftOutreachTeam
Q: QuestionDoes the Surface Go 2 have a port to attach a security cable to to lock it to a desk?
Asked by Anonymous.
- A:Answer NO there is not a slot for security lock/cable... that is called a "Kensington" lock - the small slot on a laptop or other device to attach a security cable with a "Kensington" lock....
Answered by banjo
Q: QuestionCan the Surface GO 2 connect to HDMI ?
Asked by SE.
- A:Answer Great question! To connect your Surface to an external display we recommend using a USB-C to HDMI adapter.
Answered by MicrosoftOutreachTeam
Q: QuestionWould this laptop be able to run video games such as Fortnight? If so, how heavy can the games be? If not, what laptop should I aim for?
Asked by Michele.
- A:Answer no no no >> the Go2 is NOT for playing modern games... it does not have the processing power or the video output for the "high end" games. you will need to spend MUCH more to get a decent gaming rig. if you want to play "light games" or older games, the Go2 can handle those with low settings, which doesn't matter much with a screen that small. you want crystal clear graphics and high-end games, look for something else. go online and look at some YouTube videos >> there are a bunch of videos showing game play for different games on the Go2 now that it has been on the market for a while.... there are more "how does it game" videos coming out every day... have a look and see what you think... Hope this helps... Stay Safe!
Answered by banjo
Q: QuestionCAn you connect an external hard drive?
Asked by ESEA.
- A:Answer yes. there is a USB3 connector on the Go2, so you would need to have an external drive with USB3, or get an inexpensive adapter to go from USB3 (Go2) to USB-A (external hard drive) if that's what is on your external hard drive. check some pictures on the internet if you are not sure what type of connector you have on your hard drive. hope that helps and stay safe!
Answered by banjo
Q: QuestionCan adobe photoshop elements be downloaded on this device?
Asked by Anonymous.
- A:Answer yes and no >> i use both photoshop elements and premiere elements on my desktop and full-sized laptop. check the microsoft store and i see photoshop elements for one benjamin franklin, so it is available, but i suggest that you would not be thrilled with the performance on any but the M3 chip Go2, and maybe not even with that one. If you are wanting to do full-blown photo or video editing (i mean the really intensive stuff), then the Go2 is not quite up to spec for that intensive of an application. second thing to consider is if you already have a license (like i do) for that software and just want to install your existing software on the Go2. you will have to disable the "S" mode, which some people say to do right away without even thinking about it >> i say "try it and see" before dropping the "S" mode as that keeps the computer running faster, better, longer battery life, and long-term consistency without the buildup of "software sludge". Either way, you are getting the Go2 and expecting high-end function from a low-spec machine. nothing wrong with low-spec if you are wanting the smallest, lightest, cutest, most portable windows machine you can buy - that's what the Go2 is for. find an alternative photo editing software in the windows store that will run properly on the Go2 for your initial photo editing, and then finish the more intensive or resource-hungry functions on your desktop or full-sized laptop - don't even get me started on the video rendering, that needs to be done on a much more powerful machine. these are not points against the Go2... the Go2 is the smallest, lightest, best built, and best supported windows machine on the market - BUT it is NOT all things and all powerful! you are paying for portability and quality of construction, NOT for processing horsepower! if you need more horsepower, you will need to get a larger machine (same price, but larger) if that is going to be your "use it all the time for everything" computer. The Go2 is a "companion" device much more than a primary use computer. hope that helps! stay safe!
Answered by banjo
Q: QuestionDoes this computer have windows 10
Asked by Saearx.
- A:Answer yes it has Windows 10S as the "start up" operating system, which uses less resources and restricts the user to apps and software from the Microsoft Store. IF you want to switch to the full W10 with no restrictions on what you can install and run, then you can "switch" in just a few minutes at no cost and the Go2 will open up the full Windows 10 Home 64-bit system. It's all there to begin with, so all you have to do is give the Go2 permission to run the full W10 system, there is nothing to download other than a trip to the Microsoft Store to install the "app" that allows you to open up the full W10 system. hope that helps stay safe!
Answered by banjo
Q: QuestionDoes this support windows 11 update?
Asked by RajD.
- A:Answer Hello RajD. Thank you for your question. This Microsoft - Surface Go 2 touch-screen system comes with an Intel® Pentium® Gold Processor 4425Y, which is listed under the Windows 11 Supported Processors list provided by Microsoft, however, to confirm if this system is fully compatible with this operating system, we suggest checking directly with the system manufacturer using the link below: ***https://support.microsoft.com/en-us/contactus*** Thank you for choosing Intel!
Answered by Intel team
Q: QuestionWhat is the life expectancy of the Surface Go 2? I'm wanting something that will last awhile
Asked by Anonymous.
- A:Answer If you are considered with longevity, I'd get the entry-level SG3 over the entry- or mid-level SG2. The SG3's processor is 50% more powerful (per Geekbench 5.4 single-core) and is on par with the 2020 SPX.
Answered by 1a2b3c
Q: QuestionMicrosoft - Surface Go 2 - 10.5" Touch-Screen - Intel Pentium Gold - 8GB - 128GB SSD - Device Only - Platinum. Will the Microsoft Surface Go 2 be approved to use Windows 11 ?
Asked by BillyWayne.
- A:Answer Yes, Surface Go 2 is capable of running Windows 11.
Answered by MicrosoftOutreachTeam
Q: QuestionI’m looking to purchase this just wondering how well it works for coding??
Asked by Blaze.
- A:Answer Hello Blaze. Thank you for your question. This Microsoft Surface Go 2 system comes with an Intel® Pentium® Gold Processor 4425Y, which is mostly used for running entry-level programs and applications such as Microsoft Word and web browsing. For coding, it is required to have a system built-in with an Intel® Core™ i5 Processor or higher, at least 8 GB of RAM and a Solid State Drive with at least 500 GB storage. Thank you for choosing Intel!
Answered by Intel team