Questions & Answers

Name: Microsoft - Surface Pro - 12.3" Touch Screen - Intel Core M3 - 4GB Memory - 128GB SSD - With Keyboard - Platinum
Brand: Microsoft
SKU: 6305982
Price: 664.99 USD
Rating: 4.7 (791 reviews)

Microsoft - Surface Pro - 12.3" Touch Screen - Intel Core M3 - 4GB Memory - 128GB SSD - With Keyboard - Platinum

Model:: LJJ-00001; |
SKU:: 6305982

User rating, 4.7 out of 5 stars with 791 reviews.

Highly rated by customers for:

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QuestionWhat is the actual model on this? I bought one of these tonight as a gift and haven't opened it. The box says "Model 1796" on the back. Searching on that model number reveals this to be a low end 5th Gen, not 6th. Which is it Best Buy?
Asked 7 years ago by Avenger.
- Answer They have changed the description to the correct verbiage. It now just says Surface Pro instead of Surface Pro 6. This is actually a 5th Gen Surface Pro.
  Answered 7 years ago by Metalastic
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QuestionWhat version of the surface is this?
Asked 7 years ago by Bnard.
- Answer Having bought one, I can confirm it is a Gen 5 bundled with the signature keyboard. Still a good deal IMO.
  Answered 7 years ago by Anonymous
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QuestionWould this version of the Surface Pro perform better than the Suface Go 8mb 128GB SSD model?
Asked 7 years ago by Avenger.
- Answer Yes it will I have owned both and the surface go is soooo much slower, videos render and perform horribly from youtube and Netflix IMO. The other problem with Go is it comes with windows M version which will not let you download any apps not in the windows store for example you can't even download the chrome browser.
  Answered 7 years ago by TheAli
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QuestionIs this a 5th generation Surface Pro? Microsoft does not offer 6th generation Surface Pro with 4gb RAM and a m3 processor. This looks to be a 5th generation or the interior of a Surface Go. Perhaps Best Buy can answer this question for us??
Asked 7 years ago by matchem.
- Answer It's Pro 6 but it is a special SKU for black Friday/best buy much like the Costco iteration of the surface go to entice shoppers into getting a "deal"
  Answered 7 years ago by Kyle
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QuestionDoes this come with a backlit keyboard?
Asked 7 years ago by Shannona.
- Answer Yes
  Answered 7 years ago by XionTawa
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QuestionDoes it have the multimedia connection port? HDMI or VGA?
Asked 7 years ago by Anonymous.
- Answer To echo what the community has said, this device comes equipped with a USB 3.0 port, as well as a mini display port. To get started, check out the Surface Mini DisplayPort to VGA Adapter at Best Buy here: https://www.bestbuy.com/site/microsoft-surface-mini-displayport-to-vga-adapter-black/5921001.p?skuId=5921001. In addition, try looking at the Surface Mini DisplayPort to HDMI 2.0 Adapter, also at Best Buy: https://www.bestbuy.com/site/microsoft-surface-mini-displayport-to-hdmi-2-0-adapter-black/5921203.p?skuId=5921203. We hope this helps!
  Answered 7 years ago by MicrosoftOutreachTeam
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QuestionCan you please tell me if a wireless printer will work with this?
Asked 6 years ago by Jsteine.
- Answer Yes. I connect to my Canon Maxify wireless printer when I am in my office
  I would recommend:
  - Canon - MAXIFY MB5120 Wireless All-In-One Printer - Black
    User rating, 4 out of 5 stars with 9 reviews.
  Answered 6 years ago by captainstern
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QuestionObviously this is a low quality product so my only question is does the keyboard light up?
Asked 6 years ago by Robbin.
- Answer there's Surface "touch cover", really thin, and priced low, but keys like a gas station pump. Included in the BB bundle, the expensive "Platinum Type cover" with moving island keys and four backlight "Off->Low->Med->Bright" settings.
  Answered 6 years ago by bMin
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QuestionCan this be connected to a wireless printer?
Asked 7 years ago by GMaMa.
- Answer Yes it can connect to a wireless printer just as any other computer can. I bought it for college age daughter and she prints at home and school no problem. It is a great durable device which I highly recommend
  Answered 6 years ago by decajun1
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Questioncan somone who actually purchased this verify which cover it comes with. the bundle on microsoft has the more expensive signature case and its the same price but would prefer the zero interest financing form bb. thanks
Asked 7 years ago by br9503.
- Answer Yes the platinum case does come with it!!!!
  Answered 6 years ago by Trinigahl
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QuestionDoes this model sync with the iPhone?
Asked 7 years ago by Doglover69.
- Answer Yes, you will be able to successfully sync your iPhone to this device. Find out how to use Surface with your iPhone here: https://support.microsoft.com/en-us/help/4087247/use-surface-with-iphone-android.
  Answered 7 years ago by MicrosoftOutreachTeam
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QuestionSomeone asked this already but no answer yet.... Will this outperform the Surface Go?
Asked 7 years ago by raeven63.
- Answer Yes it would against the 4GB ram model. The 8GB ram Go model would be able to run more browser tabs without lagging but not necessarily run games better.
  Answered 7 years ago by Ukyo
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QuestionIs it possible to use this surface pro at voltage of 220 by using adapter in other countries? Or do I need a transformer to step down from 220v to 110v?
Asked 7 years ago by heeha1.
- Answer You should be able to just use an adapter plug. The power brick says input voltage is 100-240V.
  Answered 7 years ago by Metalastic
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QuestionCan you use a flash drive on this device
Asked 6 years ago by Britz.
- Answer Yes, you can use a flash drive
  Answered 6 years ago by Anonymous
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QuestionDidn't get this into my review. Has anyone tried a dual monitor setup; extend your monitor? It works very well. Fantastic feature.
Asked 6 years ago by Louis.
- Answer I use multiple monitor set ups with it frequently, and also present wireless with smart TV's and monitors at work.
  Answered 6 years ago by JeffP
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QuestionI am trying to determine if I would be able to collect electronic signatures withing this device?
Asked 6 years ago by K06002422.
- Answer Yes, with the surface pen or the Bamboo pen you can write and draw on the screen and save actual signatures
  Answered 6 years ago by HASilverman
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Questionhow long does it stay at the low price
Asked 6 years ago by nud.
- Answer The two that I have purchased have been $500-600. Price seems to be consistent.
  Answered 6 years ago by Bill
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QuestionHow big of a battery does this have ?
Asked 7 years ago by Rick.
- Answer It has a 128GBSSD drive. The battery life is 13 1/2 hours.
  Answered 6 years ago by Sheila927
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QuestionComes with the keyboard? If not, how much is the keyboard?
Asked 5 years ago by Bk.
- Answer Yes, it comes with keyboard
  Answered 4 years ago by Alfredo
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QuestionDoes the Surface Pro Have a unit have a USB Port and the power to use a remote hard drive? How does the "Mouse" Access/operate the computer if in fact the remote hard drive is connected?
Asked 6 years ago by JC.
- Answer If you have the hard drive connected you would need to have a Bluetooth mouse to connect to the computer if you don’t want to use the touch pad
  Answered 6 years ago by Colt
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Showing 1-20 of 78 questions

Questions & Answers

Microsoft - Surface Pro - 12.3" Touch Screen - Intel Core M3 - 4GB Memory - 128GB SSD - With Keyboard - Platinum

Q: QuestionWhat is the actual model on this? I bought one of these tonight as a gift and haven't opened it. The box says "Model 1796" on the back. Searching on that model number reveals this to be a low end 5th Gen, not 6th. Which is it Best Buy?

Q: QuestionWhat version of the surface is this?

Q: QuestionWould this version of the Surface Pro perform better than the Suface Go 8mb 128GB SSD model?

Q: QuestionIs this a 5th generation Surface Pro? Microsoft does not offer 6th generation Surface Pro with 4gb RAM and a m3 processor. This looks to be a 5th generation or the interior of a Surface Go. Perhaps Best Buy can answer this question for us??

Q: QuestionDoes this come with a backlit keyboard?

Q: QuestionDoes it have the multimedia connection port? HDMI or VGA?

Q: QuestionCan you please tell me if a wireless printer will work with this?

Q: QuestionObviously this is a low quality product so my only question is does the keyboard light up?

Q: QuestionCan this be connected to a wireless printer?

Q: Questioncan somone who actually purchased this verify which cover it comes with. the bundle on microsoft has the more expensive signature case and its the same price but would prefer the zero interest financing form bb. thanks

Q: QuestionDoes this model sync with the iPhone?

Q: QuestionSomeone asked this already but no answer yet.... Will this outperform the Surface Go?

Q: QuestionIs it possible to use this surface pro at voltage of 220 by using adapter in other countries? Or do I need a transformer to step down from 220v to 110v?

Q: QuestionCan you use a flash drive on this device

Q: QuestionDidn't get this into my review. Has anyone tried a dual monitor setup; extend your monitor? It works very well. Fantastic feature.

Q: QuestionI am trying to determine if I would be able to collect electronic signatures withing this device?

Q: Questionhow long does it stay at the low price

Q: QuestionHow big of a battery does this have ?

Q: QuestionComes with the keyboard? If not, how much is the keyboard?

Q: QuestionDoes the Surface Pro Have a unit have a USB Port and the power to use a remote hard drive? How does the "Mouse" Access/operate the computer if in fact the remote hard drive is connected?

QuestionWhat is the actual model on this? I bought one of these tonight as a gift and haven't opened it. The box says "Model 1796" on the back. Searching on that model number reveals this to be a low end 5th Gen, not 6th. Which is it Best Buy?

QuestionWhat version of the surface is this?

QuestionWould this version of the Surface Pro perform better than the Suface Go 8mb 128GB SSD model?

QuestionIs this a 5th generation Surface Pro? Microsoft does not offer 6th generation Surface Pro with 4gb RAM and a m3 processor. This looks to be a 5th generation or the interior of a Surface Go. Perhaps Best Buy can answer this question for us??

QuestionDoes this come with a backlit keyboard?

QuestionDoes it have the multimedia connection port? HDMI or VGA?

QuestionCan you please tell me if a wireless printer will work with this?

QuestionObviously this is a low quality product so my only question is does the keyboard light up?

QuestionCan this be connected to a wireless printer?

Questioncan somone who actually purchased this verify which cover it comes with. the bundle on microsoft has the more expensive signature case and its the same price but would prefer the zero interest financing form bb. thanks

QuestionDoes this model sync with the iPhone?

QuestionSomeone asked this already but no answer yet.... Will this outperform the Surface Go?

QuestionIs it possible to use this surface pro at voltage of 220 by using adapter in other countries? Or do I need a transformer to step down from 220v to 110v?

QuestionCan you use a flash drive on this device

QuestionDidn't get this into my review. Has anyone tried a dual monitor setup; extend your monitor? It works very well. Fantastic feature.

QuestionI am trying to determine if I would be able to collect electronic signatures withing this device?

Questionhow long does it stay at the low price

QuestionHow big of a battery does this have ?

QuestionComes with the keyboard? If not, how much is the keyboard?

QuestionDoes the Surface Pro Have a unit have a USB Port and the power to use a remote hard drive? How does the "Mouse" Access/operate the computer if in fact the remote hard drive is connected?