“My Viso tv was hit by lightning while connected to this surge protector. It did not protect the tv from the surge and now its toast. How do I file to claim the coverage that this surge protector promises?”
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Check the information packet that the surge protector came with. It should explain how to do this.
Sorry, there was a problem. Please try again later.The HDMI3 port on our Samsung TV was damaged during a recent electrical storm. The TV was installed 5 years, 8 months ago. I contacted Monster. There was a 5 year warrantee on the surge protector. I was not allowed to submit a claim. Check the warrantee, or replace the surge protector each 5 years.
Sorry, there was a problem. Please try again later.The information should be on the packaging of the surge protector. You probably will have to go through the manufacturer of the actual product.
Sorry, there was a problem. Please try again later.First step is filing a claim with the insurance company for your place. If that doesn't work then use the written response to contact Monster Cable directly.
Sorry, there was a problem. Please try again later.Oh no! That really stinks! You can get in touch with Monster's Customer Support online, here: https://www.monsterproducts.com/support.
Sorry, there was a problem. Please try again later.We called monster 877-800-8989 and they called us back and told us to email [email protected] or you can also try [email protected]
Sorry, there was a problem. Please try again later.Acts of God in insurance policies usually refer to something such as your t.v. being struck by lightning. This was not a problem with your surge protector. It was a direct lightning strike.
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