Questions & Answers

Q: QuestionDoes this Geek Squad Protection plan cover wear and tear?

• A:Answer Yes, the plan covers failures from normal wear and tear, such as problems with internal parts, speakers, or manufacturing defects.

Q: QuestionHow do I file a claim if something happens to my phone?

• A:Answer You can visit your local Best Buy store to start a claim, or call Geek Squad at 1-800-433-5778.

Q: QuestionAre accessories covered under this plan?

• A:Answer Yes, any accessories that came in the original cell phone box are covered, including chargers and earbuds.

Q: QuestionWhat does Geek Squad Protection cover?

• A:Answer Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.

Q: QuestionWhat happens to the Geek Squad Protection if I sell my phone?

• A:Answer You can transfer your Geek Squad Protection to the new owner with no additional charges or restrictions.

Q: QuestionWhat if my screen develops a shadow image or bad pixels?

• A:Answer If you have at least three stuck pixels or a ghost image that won't go away, Geek Squad will repair your screen.

Q: QuestionDoes the geek squad protection cover theft?

Asked 5 months ago by Sarge95.

Q: QuestionWhat does the geek squad protection cover?

Asked 1 year ago by MyronG.

• A:Answer My device's safety

  Answered 8 months ago by JoelOluwamurewaVerified Purchase

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