Questions & Answers

Q: QuestionIs this model compatible with AT&T internet provider.

Asked 4 years ago by BAWB619.

Q: QuestionDoes this modem work with Verizon Fios?

Asked 4 years ago by Anonymous.

• A:Answer Returned! Nooo customer service! @ Motorola

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionWill this work with frontier fios

Asked 4 years ago by Rick.

• A:Answer Check the manufactures web site for your cable service, most have a listing of modems or routers that are compatible.

  Answered 4 years ago by IronmanVerified Purchase

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Q: QuestionDoes this unit support X-finity voice ?

Asked 4 years ago by papa.

• A:Answer Yessss

  Answered 4 years ago by Mets28Verified Purchase

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Q: QuestionIs This The Same As My Xfinity Modem ? I Am Looking To Replace The One From Comcast, Rather Than Pay The $14.00 a Month Rental Fee . If This Is Not A Direct Replacement Could You Recommend The Right One For Me ?

Asked 4 years ago by ezfoose.

• A:Answer Check Comcast web site for compatible modems and routers.

  Answered 4 years ago by IronmanVerified Purchase

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Q: QuestionDoes this product work with CenturyLink?

Asked 4 years ago by David.

• A:Answer Check your companies website it should have a list of modems that are compatible if not then call them.

  Answered 4 years ago by IronmanVerified Purchase

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Q: QuestionDoes this router need a phone app to set up and operate?

Asked 4 years ago by Anonymous.

• A:Answer No it does not, needs WiFi access thru your cable company or internet provider.

  Answered 4 years ago by IronmanVerified Purchase

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Q: QuestionIs it compatible with Starlight service using a phone

Asked 4 years ago by Bill.

Q: QuestionWhat is the speed capability of this device. How many MB

Asked 4 years ago by Happy.

• A:Answer This modem is rated for speeds up to 686 Mbps as it is a 16 x 4 DOCSIS 3.0 modem. My experience is that with a handful of devices connected wirelessly to the router and my laptop wired to the router I get 529.8 Mbps download with my Xfinity 600 Mbps service (and 23.8 Mbps upload). So I am pleased. I suspect that if I disconnect all of the other devices and retest, I would likely see speeds close to 600 Mbps.

  Answered 3 years ago by Querious

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Q: QuestionDoes this support a VPN network

Asked 4 years ago by Ed.

• A:Answer Yes, it does. Please go to router homepage at 192.168.0.1 and enable L2TP and PPTP under the 'basic security' tab.

  Answered 4 years ago by Vish

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Q: QuestionThis is the first time I'm thinking of ditching my cable modem to one I buy. How does this work? Do I still have to have a cable provider? Not sure how all that works, can someone clue me in... thanks,

Asked 4 years ago by KJH.

• A:Answer You have to have a internet provider. This one is expensive, don't believe that, I needed this particular one. I didn't do my homework and rushed. Do yours, get the one that fits your home and what your using it for.

  Answered 4 years ago by Coach7Verified Purchase

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Q: QuestionWill this modem work with 500mbps internet?

Asked 4 years ago by CR.

• A:Answer It can but you need one for 600mbps otherwise you're limiting your overall internet experience. Was informed of that from a spectrum technician when I decided to buy this.

  Answered 4 years ago by Bigblkf150Verified Purchase

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Q: QuestionIs this compatible with Atlantic Broadband internet?

Asked 4 years ago by Debbie.

• A:Answer Check for Motorola Customer service number, call them and direct your question/ issue with them for proper information.

  Answered 4 years ago by IronmanVerified Purchase

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Q: QuestionDoes this work well with Spectrum? I have a Motorola now it's a Surfboard SBG6580.. it's working ok, but I don't remember the password.. My husband got a new phone and now can't get onto Wifi and set up his new phone..

Asked 4 years ago by Linda.

• A:Answer Yes it does, and quite well I will say all my internet problems went away once I connected this unit.

  Answered 4 years ago by Bigblkf150Verified Purchase

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Q: QuestionDoes this work with Wave Broadband?

Asked 4 years ago by Kathiet.

Q: QuestionWould this work with Frontier it's a hard to hook up

Asked 4 years ago by Chef.

Q: Questionis it compatible with ZITO Media?

Asked 4 years ago by graiwulf.

Q: Questionwill this work with suddenlink cable

Asked 4 years ago by tex.

Q: QuestionIs this device compatible with Buckeye Broadband internet?

Asked 4 years ago by Russ.