Questions & Answers

Name: Motorola - One 5G Ace 2021 (Unlocked) 128GB Memory - Frosted Silver
Brand: Motorola
SKU: 6441181
Price: 79.99 USD
Rating: 4.3 (964 reviews)

Motorola - One 5G Ace 2021 (Unlocked) 128GB Memory - Frosted Silver

Model:: PALK0003US; |
SKU:: 6441181

User rating, 4.3 out of 5 stars with 964 reviews.

Highly rated by customers for:

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QuestionIs this phone BLU-TOOTH compatible as in VANKO Headphones ( With automatically pairing type Headphones ) ?
Asked 2 years ago by Hank57.
- Answer I have had zero troubles with this phone connecting to Bluetooth devices. And love using it with my headphones
  Answered 2 years ago by ErickaS
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QuestionIs this a new phone in its original box
Asked 3 years ago by portman.
- Answer Yes, I purchased two and both are never opened in the original box.
  Answered 3 years ago by Anonymous
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Questionwill it work in philippines? good
Asked 3 years ago by gonzo660.
- Answer Yes it works everywhere gsm unlocked
  Answered 3 years ago by EdisonL
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QuestionI have a prepaid phone from AT&T that now has full storage. So needing a new prepaid phone to replace it. I get real confused with all the cell phone language, so not sure what the unlocked means. Hoping I can buy the Motorola Ace 5G 128 GB and transfer.
Asked 3 years ago by Kathy.
- Answer Yes, I purchased a Motorola ace 5g 128 gb from best buy and had no problem using the AT&T cell phone network. The phone is unlocked and works with AT&T prepaid.
  Answered 3 years ago by rick
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QuestionIs this device compatible with XFINITY?
Asked 3 years ago by AK.
- Answer Yes
  Answered 3 years ago by SophiaB
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QuestionWill this work with pure talk
Asked 3 years ago by KB.
- Answer Yes, I am on pure talk and Motorola 5g Ace 128gb works fine with Pure talk because they use AT&T cell phone network. It must be a unlocked phone which it is.
  Answered 3 years ago by rick
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QuestionCan this be used with existing Verizon prepaid
Asked 3 years ago by Jackie.
- Answer From others who have purchased and have prepaid Verizon setvice Yes. You may have to contact customer care to have them provision the phone to set it up on your prepaid account set up the phone's IEMI number to activate prepaid service. Its Factory US unlocked and works on all major carriers and some MNVO carriers like Cricket wireless. Try out Verizons Visible $30 and $45. They just changed the plans. $30 is unlimited all including hotspot one 1 device. 5G is a bit slower averaging over 200mps and $45 plan is premium 5G ultra wide data and caps at 50gb monthly which is still in development and still slow from other who use it. Try it out for free.$30 plan works great with this phone
  Answered 2 years ago by FrankF
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QuestionHi, I am looking at the Motorola One 5G Ace, I want to know if it is water resistant or not
Asked 3 years ago by Gavin.
- Answer Water resistant yes, water proof no , take that for what I said can u submerg it no can rain or splash fluids on it yes not gonna hurt it .
  Answered 3 years ago by Donkey
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QuestionIt says unlocked but stilll showing option for carriers to activate when buying.. Can I just buy the phone and use somewhere in different countriy with its own carrier assuming it is already unlocked?
Asked 3 years ago by Gavin.
- Answer Hi Gavin, Thank you for your interest in our product. Yes, Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. We suggest contacting the seller for the activation concern. -Mitch
  Answered 3 years ago by Motorola Customer Care
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QuestionWil this phone work in india? Any features that will not work in india?
Asked 3 years ago by CC.
- Answer It should
  Answered 1 year ago by H4h4
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Questioncan you use it as a hot spot
Asked 3 years ago by paula.
- Answer I have not tried it yet, I know some of the futures do not function.
  Answered 3 years ago by Anonymous
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QuestionSince this is an unlocked phone, can I use it in Europe by just inserting a sim card purchased in Europe? Thank you
Asked 3 years ago by victor.
- Answer Thank you for your inquiry, Vic. Yes. Our phones should work in Europe where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch
  Answered 3 years ago by Motorola Customer Care
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QuestionDoes this phone have NFC?
Asked 3 years ago by Lllunymony.
- Answer Yes it does
  Answered 1 year ago by falip413
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QuestionDoes the phone come with a sim card or do you have to provide your own?
Asked 3 years ago by leddeppard.
- Answer Hi leddeppard, Thank you for your interest. The box only consists of the device, charger, USB Type-C cable, guides, and SIM tool. You have to purchase a SIM card separately based on your preferred carrier. You may want to check our carrier compatibility chart here: https://www.motorola.com/us/carrier-compatibility. -Rizza
  Answered 3 years ago by Motorola Customer Care
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QuestionDoes the Motorola one ace have Fingerprint and/or face recognition?
Asked 3 years ago by Luckisnowball.
- Answer Hi Luckisnowball, We appreciate your interest in our product. Moto One 5G Ace phone does not support face recognition. However, the phone has a rear fingerprint reader to unlock your phone. You can check the link for the phone's specification here: https://www.motorola.com/us/smartphones-motorola-one-5g-ace/p?skuId=537. -Mitch
  Answered 3 years ago by Motorola Customer Care
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QuestionCan this phone be used in Europe with the providers O2 or Orange or Vodafone?
Asked 3 years ago by Lyricaldove.
- Answer Hi Lyricaldove, Thank you for your inquiry and interest in our product. Our phones should work in countries like Europe, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Rizza
  Answered 2 years ago by Motorola Customer Care
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QuestionWhat is the screen resolution?
Asked 3 years ago by Allen.
- Answer Hi Allen, We appreciate your interest in our product. Moto One 5G Ace phone has a FHD+ (2400x1080) | 394ppi screen resolution. You can check this link for the phone's specification here: https://www.motorola.com/us/smartphones-motorola-one-5g-ace/p?skuId=537. -Mitch
  Answered 3 years ago by Motorola Customer Care
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QuestionDoes the camera not take brighter pictures? The pictures shown in reviews are all dark, even the ones taken outside.
Asked 3 years ago by Sandystl.
- Answer It takes good pictures, not dark
  Answered 3 years ago by MMMED
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QuestionDoes activate later mean I can activate the Motorola One 5g Ace at a Verizon store or myself at home?
Asked 3 years ago by Pepper.
- Answer this is unlocked phone , I insert Cricket sim card, and start to sign-in . restore from google account , it work fine
  Answered 3 years ago by Anonymous
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QuestionRunning Android 10, is it capable of upgrades ?
Asked 3 years ago by pippi.
- Answer Yes. Mine updated to Android 11 within one week of purchase.
  Answered 3 years ago by Paul
  Answer this question

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Questions & Answers

Motorola - One 5G Ace 2021 (Unlocked) 128GB Memory - Frosted Silver

Q: QuestionIs this phone BLU-TOOTH compatible as in VANKO Headphones ( With automatically pairing type Headphones ) ?

Q: QuestionIs this a new phone in its original box

Q: Questionwill it work in philippines? good

Q: QuestionI have a prepaid phone from AT&T that now has full storage. So needing a new prepaid phone to replace it. I get real confused with all the cell phone language, so not sure what the unlocked means. Hoping I can buy the Motorola Ace 5G 128 GB and transfer.

Q: QuestionIs this device compatible with XFINITY?

Q: QuestionWill this work with pure talk

Q: QuestionCan this be used with existing Verizon prepaid

Q: QuestionHi, I am looking at the Motorola One 5G Ace, I want to know if it is water resistant or not

Q: QuestionIt says unlocked but stilll showing option for carriers to activate when buying.. Can I just buy the phone and use somewhere in different countriy with its own carrier assuming it is already unlocked?

Q: QuestionWil this phone work in india? Any features that will not work in india?

Q: Questioncan you use it as a hot spot

Q: QuestionSince this is an unlocked phone, can I use it in Europe by just inserting a sim card purchased in Europe? Thank you

Q: QuestionDoes this phone have NFC?

Q: QuestionDoes the phone come with a sim card or do you have to provide your own?

Q: QuestionDoes the Motorola one ace have Fingerprint and/or face recognition?

Q: QuestionCan this phone be used in Europe with the providers O2 or Orange or Vodafone?

Q: QuestionWhat is the screen resolution?

Q: QuestionDoes the camera not take brighter pictures? The pictures shown in reviews are all dark, even the ones taken outside.

Q: QuestionDoes activate later mean I can activate the Motorola One 5g Ace at a Verizon store or myself at home?

Q: QuestionRunning Android 10, is it capable of upgrades ?

QuestionIs this phone BLU-TOOTH compatible as in VANKO Headphones ( With automatically pairing type Headphones ) ?

QuestionIs this a new phone in its original box

Questionwill it work in philippines? good

QuestionI have a prepaid phone from AT&T that now has full storage. So needing a new prepaid phone to replace it. I get real confused with all the cell phone language, so not sure what the unlocked means. Hoping I can buy the Motorola Ace 5G 128 GB and transfer.

QuestionIs this device compatible with XFINITY?

QuestionWill this work with pure talk

QuestionCan this be used with existing Verizon prepaid

QuestionHi, I am looking at the Motorola One 5G Ace, I want to know if it is water resistant or not

QuestionIt says unlocked but stilll showing option for carriers to activate when buying.. Can I just buy the phone and use somewhere in different countriy with its own carrier assuming it is already unlocked?

QuestionWil this phone work in india? Any features that will not work in india?

Questioncan you use it as a hot spot

QuestionSince this is an unlocked phone, can I use it in Europe by just inserting a sim card purchased in Europe? Thank you

QuestionDoes this phone have NFC?

QuestionDoes the phone come with a sim card or do you have to provide your own?

QuestionDoes the Motorola one ace have Fingerprint and/or face recognition?

QuestionCan this phone be used in Europe with the providers O2 or Orange or Vodafone?

QuestionWhat is the screen resolution?

QuestionDoes the camera not take brighter pictures? The pictures shown in reviews are all dark, even the ones taken outside.

QuestionDoes activate later mean I can activate the Motorola One 5g Ace at a Verizon store or myself at home?

QuestionRunning Android 10, is it capable of upgrades ?