Questions & Answers
- Model:
- Sword15001
- |
- SKU:
- 6464556
Highly rated by customers for: Performance, RAM, Graphics
$771.99Your price for this item is $771.99
Clearance
Comp. Value: $1,199.99
The comparable value price is $1,199.99
Page Showing 101-120 of 136 questions
Q: QuestionStock is Finished?
Asked by Harop.
- A:Answer Hello Harop. Thank you for your question. To check on this information, we suggest you to get in contact with Best Buy's support team using the link below: ***https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001*** You can also chat with a Best Buy agent by clicking the chat button that is located in the lower right corner of the retailer website. Thank you for choosing Intel!
Answered by Intel team

Q: QuestionWhat type of charger does this Laptop use? Would it be possible to get a replacement?
Asked by Jello.
- A:Answer The charger part number is A18-150P1A.
Answered by Patrick
Q: QuestionDoes this have an Intel quad core processor?
Asked by PCW.
- A:Answer The Sword 15 is equipped with an Intel Core i7-11800H 8 Core processor.
Answered by Geno
Q: QuestionThe power cable says 110v Can I use it overseas? 240v?
Asked by Travel3.
- A:Answer The adapters range is from 110 ~ 240V, so as long as the voltage is within that range it will work.
Answered by Geno
Q: QuestionCan I connect a monitor through the USB-C port?
Asked by Jay.
- A:Answer The Sword 15 does not have DisplayAlt through USB-C so it cannot provide a video signal.
Answered by Geno
Q: QuestionIs this computer Windows 10? I have a mic that's used for xbox and Windows 10 so Im curious if I can use my mic for this computer
Asked by Anonymous.
- A:Answer Yes, the Sword 15 comes preinstalled with Windows 10 home.
Answered by Geno
Q: QuestionWill this work with the El Gato HD60S+ software?
Asked by Korbin.
- A:Answer Yes, the Sword 15 is compatible with that capture card.
Answered by Geno
Q: QuestionHI . is it brand new
Asked by hussainis.
- A:Answer Hello Hussainis. Thank you for your question. Based on the information provided on the retailer's website, this is a brand-new unit. Usually, when a product is refurbished or renewed, it is advertised as it is on the retailer's website. Thank you for choosing Intel!
Answered by Intel team

Q: QuestionCan the battery be upgraded?
Asked by Gamer.
- A:Answer There are no current batteries with the same form factor and output spec for the Sword 15.
Answered by Geno
Q: QuestionCan you add an external hard drive to this PC?
Asked by 1gamersmom.
- A:Answer Yes, an external hard drive may be paired with the Sword 15.
Answered by Geno
Q: QuestionIs this laptop in black or white color? Because the ad title says black but the product and customer review pictures show it as white. Thanks
Asked by seriousbuyer.
- A:Answer The Sword 15 is a white variant of the laptop.
Answered by Geno
Q: QuestionDoes this laptop support pcie 4 ?
Asked by Eray.
- A:Answer The Sword 15 supports PCI-E Gen3 speed devices.
Answered by Geno
Q: QuestionAs far I know Msi sword is available only in while color or variant but your title says black. Why is it so ?
Asked by Shuaib.
- A:Answer Sword model is white, Katana model is black.
Answered by Geno
Q: QuestionWhat connection ports does this have?
Asked by Mer207.
- A:Answer Please see the specifications of the Sword 15 A11UD-001 listed on link below. https://us.msi.com/Laptop/Sword-15-A11UX/Specification
Answered by Geno
Q: QuestionWhy this laptops doesnt support msı dragon center ?
Asked by Eray.
- A:Answer 11th generation laptops have moved support to MSI Center.
Answered by Geno
Q: QuestionCan we add one more ram in this laptop like original 8Gb and i want 16 gb so can we add one more 8gb ram ?
Asked by Muzammal.
- A:Answer Yes, my unit shipped with a single dimm of 8 GB and one additional open slot. From the reviews the factory memory is not the best so I replaced with 16GB x 2 Dimms for a total of 32GB. Also replaces the small SSD chip drive with 1 TB. This unit rocks for what I do. Good luck.
Answered by TomBINDallas
Q: QuestionDoes this come with an upgrade to Windows 11?
Asked by Anonymous.
- A:Answer This system will go to windows 11 for free. You can even update it now to a developer windows 11.
Answered by Eyder123
Q: QuestionIs this vr ready?
Asked by Jon.
- A:Answer The Sword 15 is not listed as VR ready, but will have some compatibility with certain VR headsets.
Answered by Geno
Q: QuestionCan i add a Samsung OEM 8gb DDr4 2400mhz
Asked by Spec.
- A:Answer We advise that you stick with the frequency that is already used in the Sword 15, which is 3200 Mhz.
Answered by Geno
Q: QuestionIs there a free slot to add another stick of RAM or do we have to replace one of the sticks?
Asked by Nirajan.
- A:Answer Yes. You can replace the RAM by opening the back of the laptop, but make sure to use the same type of ram so there are no complications.
Answered by ThatDude
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