A:AnswerThe lock comes with a nest connect which connects it to your WiFi network. You can control your lock and thermostat from the same hub or app on your phone.
A:AnswerThis is all dependent on the amount of use the Nest x Yale lock receives in the home, but should be expected to last roughly one year if not more.
A:AnswerWi-Fi connection is necessary for the setup of your Nest × Yale Lock. Although it doesn’t connect directly to Wi-Fi, it uses Weave to connect to a Nest Connect or Nest Guard in your home. Your Connect or Guard will then connect to your Wi-Fi network and communicate with the Nest app. Once your Nest x Yale Lock is all set, you’ll still be able to unlock your door with the keypad if the Wi-Fi goes down, but you won’t be able to use the Nest app to control your lock or change settings. You also won’t get any notifications from the lock. Check this link for more info: https://support.google.com/googlenest/answer/9251009
A:AnswerGreat question! Battery life certainly depends on usage, but your Nest x Yale Lock will notify you via the Nest app when its batteries are getting low. Here's a great support article that discusses battery life and what do in the event your batteries are low: https://nest.com/support/article/FAQs-about-the-Nest-Yale-Lock#Is-wired-or-battery
A:AnswerAs the inside portion of the Nest x Yale Lock is not weatherproof it cannot be used outdoors. The Nest Connect can be installed up to 50 feet away from the Nest x Yale Lock. If you have any other questions don't hesitate to reach out to our support team for further assistance.
nest.com/help
A:AnswerYou can still use the keypad if you have programmed access with no schedules. The master code will work with no WiFi, you just won’t be able to remotely open or track history.
A:AnswerNot sure what you mean by "broken". If a deadbolt lock is truly "broken", then it doesn't matter whether it has a key or not, it won't work. If instead you mean dead batteries, then that has already been answered: there is a way to give it temporary power via a 9V.
A:AnswerHello.
You can't go wrong by choosing this lock. If the batteries run out completely, you need a 9 volt battery and connect the battery (hold the battery against the door lock) with the two pins in the bottom of the lock.
A:AnswerNest x Yale Lock is designed to replace most common deadbolts. If your RV door has a thickness of 1 3/8 in, 1 3/4 in, or between 2 - 2 ¼ in, and the deadbolt is not more than 2-3/4in away from the edge of your door, Nest x Yale Lock may work. But Nest x Yale Lock requires a Nest Connect or a Nest Guard to establish connection with your Wi-Fi network. You can take a look at this support article for more details: https://support.google.com/googlenest/answer/9251009
A:AnswerNest x Yale Lock can be used with most common deadbolt locks. Your door can be any width or height. Only the thickness and backset matter.
Here’s the door requirement:
The Nest × Yale Lock will fit several standard door thicknesses:
- 1 3/8 in (35 mm) thick
- 1 3/4 in (44 mm) thick
- Between 2 - 2 ¼ in (51 - 57 mm) thick
The Nest × Yale Lock can be used with doors made of the following materials: wood, metal, or fiberglass.
Backset
- Backset refers to the distance between the edge of your door and the center of the hole for your deadbolt. If your deadbolt is more than 2-3/4 in (70 mm) away from the edge of your door, it’s not compatible. You can check the install guide for more information.
Install guide: https://nest.com/support/images/nest-yale-lock/installation-guide/nest-x-yale-lock-installation-manual-en-us.pdf
A:AnswerNest x Yale Lock can be used with most common deadbolt locks. Your door can be any width or height. Only the thickness and backset matter.
Here’s the door requirement:
The Nest × Yale Lock will fit several standard door thicknesses:
- 1 3/8 in (35 mm) thick
- 1 3/4 in (44 mm) thick
- Between 2 - 2 ¼ in (51 - 57 mm) thick
The Nest × Yale Lock can be used with doors made of the following materials: wood, metal, or fiberglass.
For backset, the distance between the edge of your door and the center of the hole for your deadbolt. Is not more than 2-3/4 in (70 mm) away from the edge of your door, if so, it’s not compatible.
The Nest × Yale Lock is not compatible to be used on glass or sliding doors. It was also not designed to work with Mortise locks or multi-point locks.
A:AnswerYou’ll need to factory reset your device. Search “nest x Yale lock factory reset” on google and you should find detailed instructions.
There is a QR code behind the battery cover you can get to by using a paper clip to pop open (look for a small circle at the top of the lock on the inside of the door)
A:AnswerUnfortunately, Alexa is not compatible with Nest Yale x Lock. Alexa only supports Nest cameras, video doorbells and thermostats. You can check this link for details: https://support.google.com/googlenest/answer/9325080
Also, Nest x Yale Lock uses the Nest app which you can download on your phone/tablet and is available for both Android and iOS device.
