Questions & Answers

1-10 of 33 Questions
  • Question
    How long the battery last? Does it have a siren alarm sound ?   (5 Answers)

    By max June 16, 2016.

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      Answer

      How long the batteries last isn't the real issue. Unfortunately, the batteries that this system runs on are very hard to find and then can be super expensive. Do your research on how much those batteries will cost and figure that you'll need to replace every 2-4 (or so) months, depending on usage. Stay away from major roads or trees. Remember, if there's a slight breeze, leafs will move and trigger the camera. As much as I love this system, the battery battle has me desperately looking elsewhere.

      By JustRun34 September 3, 2016.

    • Question
      The "Basic" Free 7 Days of Cloud Recording only allow up to 5 cameras and 1GB of Cloud Storage. This package contain 6 cameras so how will this work for those who just want the "Basic" plan setup? Assuming 6 cameras will max out that 1GB quick right?   (8 Answers)

      By KhoaPhan June 19, 2016.

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        I found out the answer to my question from Arlo product page: http://arlo.com/en-us/products/kit/VMK3500.aspx Bonus Bundle Allow 6th Camera to be added to the Free Basic Plan! "*BONUS*: Included in this package is an exclusive Basic service plan that allows for up to 6 cameras to be added to your account for FREE."

        By KP June 23, 2016.

      • Question
        What is the maximum distance for the wireless cameras   (4 Answers)

        By Bobtate June 26, 2016.

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          Maximum. You can place your Arlo camera a maximum of 300 feet (90 meters) from the base station. In indoor installations, the range might be less if metal objects or thick walls and ceilings are between a camera and the base station. Note: Check the Camera LED on the base station. If it’s blinking amber, the base station detects a low data rate, a sign that a camera is too far from the base station. • Minimum. Place your Arlo cameras at least 10 feet from the base station, and allow at least 6 ½ feet (2 meters) between cameras. Follow these guidelines to prevent WiFi signals between the devices from interfering with each other.

          By Douster July 21, 2016.

        • Question
          I have 4 dogs, can I turn off the motion detection in order to save battery life and stop my phone for receiving SMS every time one of the dogs run in front of the camera?   (5 Answers)

          By Anonymous July 16, 2016.

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            Yes you can...I too was annoyed by all the notifications. Very easy to turn off motion detection and you can do it for each individual camera!

            By vafaskillz August 1, 2016.

          • Question
            Will these record the leave blowing? I don't want them too. Is there a way to set this so it records people and not the leaves?   (5 Answers)

            By Anonymous August 20, 2016.

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              Answer

              You are able to adjust the sensitivity of each camera.

              By Lmoore2269 September 23, 2016.

            • Question
              Can the ARLO system be configured to store video files to a local hard drive instead of the cloud? I am looking to maintain my own local repository of video files.   (4 Answers)

              By ssanfo July 24, 2016.

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                Answer

                You have to down load the video from the cloud. We also view them and store some on our smart phone.

                By WildLyle August 20, 2016.

              • Question
                can you add more cameras   (3 Answers)

                By BERT June 16, 2016.

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                  Yes, however after 6 cameras you'll need to pay a subscription.

                  By Douster July 21, 2016.

                • Question
                  What is the difference between the Arlo & the Arlo Pro?   (1 Answer)

                  By Anonymous February 4, 2017.

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                    Answer

                    The Arlo Pro has the audio recording for the outside camera. The Arlo does not. however, the indoor cameras do have audio.

                    By Megan112 April 2, 2017.

                  • Question
                    So the outdoor cameras are completely wireless; no power cord?   (5 Answers)

                    By Pat October 10, 2016.

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                      Answer

                      Yes, no wire needed.

                      By Greg October 21, 2016.

                    • Question
                      Can I view this on my laptop ? I only have a Trac phone.   (5 Answers)

                      By Geo August 26, 2016.

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                      • Best 
                        Answer

                        Any device that can access Arlo.com

                        By JustRun34 September 3, 2016.

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