Questions & Answers

Q: Question“Not compatible with Cable bundled voice services. Contact your internet service provider for more compatibility information.” What does this mean? Suddenlink provides me with internet, cable tv, and phone. ..is this the incompatible “bundle?”

Asked 6 years ago by Rene.

• A:Answer Well depending on how ur provider works this might not work for it. I have comcast and also have the TV internet and phone bundle. My internet runs off the cable wire that comes in the house and I dont use the phone line. Just got the bundle because it was cheaper. What u can ask them is if your internet works off of cable or phone line. If its phone line then this wont work due to it not having a phone Jack. If its cable based then it should as long as they do not make u have a phone line connected in order for everything to work. So if u call and ask them " does my internet run through cable or phone line and if cable line do I need the phone line hooked up to use the internet". If the answer is cable and no need for phone line hooked up then this would be great for you. I have loved it since day one and stand by the brand.

  Answered 6 years ago by AlexVerified Purchase

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Q: QuestionCan you choose either 2.4 ghz or 5 ghz?

Asked 7 years ago by ChuBaca.

• A:Answer No it chooses for you, and switches you in between them as you move around.

  Answered 6 years ago by MO2424Verified Purchase

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Q: Questionwhat is the wifi range and does the speed change with the satellite ?

Asked 7 years ago by jluis9.

• A:Answer I'm using this router for few months now and I do like the wifi range. It does cover good 3500 to 4000SF home without any problem! I didn't notice any change with speed with good 3500sf.

  Answered 7 years ago by AA1977Verified Purchase

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Q: QuestionIs this the same as NETGEAR Orbi Tri-band Whole Home Mesh WiFi System with 3Gbps Speed (RBK50) If not i’d this system newer, better, faster....

Asked 6 years ago by Merritt.

• A:Answer The RBK50 is a mesh router with one satellite unit. The CBK40 is also a mesh router with one satellite but the main router unit includes a built-in cable modem that connects directly to a coax input from cable companies like Comcast. You can use the CBK40 in place of the Comcast provided modem/router.

  Answered 6 years ago by RoadriderVerified Purchase

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Q: QuestionWhat's the difference between the Netgear Orbi CBK40 and the CBR40?

Asked 5 years ago by jody.

• A:Answer CBR40 is just the cable modem/router and CBK40 is the kit including the cable modem/router and an Orbi satellite.

  Answered 5 years ago by Garyz

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Q: QuestionDo you plug this into your cable box and get wifi at no extra charge?

Asked 7 years ago by bythec42.

• A:Answer I have the Orbi with cable modem that is approved by my ISP (Spectrum). I do not have any of the cable company/ ISP equipment in my house. No rental fee, no wireless network fee, I just pay for internet connection and taxes. My Ooma phone system and streaming video services work great with Orbi, I have two satellite units to cover whole house.

  Answered 7 years ago by ProfessorMVerified Purchase

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Q: QuestionCan I link additional Satellites to this Router? Will it affect performance?

Asked 5 years ago by NoReally.

• A:Answer Hi, you can link an additional satellite and it doesn't affect the performance. I have the Orbi modem linked with 3 satellites.

  Answered 5 years ago by OrbiVerified Purchase

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Q: QuestionDoes this system work well with iPhones and iPads? Some one mentioned they had trouble with phones so I want to be sure. Also can I connect ring video doorbell and lorex cameras? As well as a POE switch?

Asked 6 years ago by Help.

• A:Answer We have had no problems with iPhones, iPads or any of our equipment. Have 12+ items linked. App is very easy to use & monitor devices. If you have kids, there is a free parental control program that you get called Circle. I don’t know about your other questions, am not familiar with those.

  Answered 6 years ago by Buffalo1Verified Purchase

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Q: QuestionIs there a physical off/on button to turn off the wifi signal? It's for a vacation home and some guests do not want to be exposed to the wifi signal, preferring to be hardwired. We need an easy on/off solution since we aren't in the state.

Asked 7 years ago by Kimble.

• A:Answer You can turn the WiFi on and off from the app on your phone

  Answered 6 years ago by HbeardsVerified Purchase

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Q: Questiondo you except modems for trade in

Asked 4 years ago by teddy.

Q: QuestionDoes this system replace the modem and router by Optimum

Asked 4 years ago by Anonymous.

Q: QuestionDoes this Orbi bundle replace the modem and router by Optimum

Asked 4 years ago by Anonymous.

Q: QuestionDoes it replace optimum modem and router

Asked 4 years ago by Anonymous.

Q: QuestionWill it work verizon DSL?w

Asked 4 years ago by Bill.

Q: QuestionIs this compatible with Fios?

Asked 4 years ago by Fios.

Q: Questionis this compatible with verizon fios? is one unit a modem a nd the other a router?

Asked 4 years ago by wsing.

Q: QuestionHow far from the base can the satellites be plugged? Can you plug the satellites in a line as if you would like to extend your service to your guest house, which is in near proximity of 100-200 feet of your house?

Asked 5 years ago by Vassi.

Q: QuestionDoes it work with Ooma and Xfinity Cable TV/internet?

Asked 5 years ago by Sew.

Q: QuestionMy current Netgear router shuts down between 2-5am due to ICMP flooding/DOS attacks(from viewing logs). Does Netgear have better management software for the Orbi to help combat that? Thanks.

Asked 5 years ago by furrybaer.