Questions & Answers

Q: QuestionWhat type of ice does this ice maker produce?

• A:Answer This NewAir countertop ice maker produces three different sizes of bullet ice: small, medium, and large. The ice maker can produce up to 28 pounds of ice per day and stores the ice in a well-insulated storage compartment to keep it cold.

Q: QuestionIs this ice maker easy to drain and clean?

• A:Answer Yes, this ice maker is easy to drain and clean. To drain the water reservoir, simply unplug the drain cap located on the side of the ice maker. To clean the interior, use diluted detergent, warm water, and a soft cloth. The exterior can be cleaned with a mild detergent solution and warm water.

Q: QuestionHow user-friendly is the operation of this ice maker?

• A:Answer The operation of this ice maker is user-friendly. It features a simple, 2-button operation with clear indicator lights. Users can easily turn the unit on, choose the desired ice size, and monitor the ice-making process. The included scoop and removable ice tray make it convenient to empty the ice regularly.

Q: QuestionWhat is the brand of this ice maker?

• A:Answer The brand of the ice maker is NewAir. This information can be found in the product specifications section, where it explicitly states "Brand: NewAir".

Q: QuestionWhat are the dimensions of this ice maker?

• A:Answer The dimensions of the 12" 28-lb Factory Refurbished Portable Ice Maker - 3 Ice Sizes (NewAir) are: 14.6 inches in height, 11.75 inches in width, and 13.75 inches in depth.

Q: QuestionHow much ice can the storage compartment hold?

• A:Answer The storage compartment of the NewAir Countertop Ice Maker can hold up to 28 pounds of ice. This is equivalent to approximately three 10-pound bags of store-bought ice.

Q: QuestionHow much ice can this ice maker produce in a day?

• A:Answer This NewAir Countertop Ice Maker has a daily ice production capacity of 28 pounds, which is equivalent to approximately three 10-pound bags of store-bought ice. It can produce a new batch of ice every 10 minutes, and the ice-making cycle lasts anywhere from 6 to 15 minutes, depending on the selected ice cube size and the ambient room temperature.

Q: QuestionIs this ice maker free of harmful chemicals such as PFAS, PFOA, lead, and cadmium?

• A:Answer Yes, this NewAir ice maker is free of harmful chemicals such as PFAS, PFOA, lead, and cadmium. The product specifications clearly state "Chemical Disclosures: Free of PFAS, PFOA, lead, and cadmium. Libre de PFAS, PFOA, plomo, y cadmio.".

Q: QuestionWhat are the three different ice sizes that this ice maker can produce?

• A:Answer This NewAir countertop ice maker can produce three different ice sizes: small, medium, and large. Small ice is ideal for drinks, while large ice is perfect for filling coolers for outdoor activities. The ice maker also features an easy- to-use control panel with indicator lights that let you know when ice is ready and when you need to add water.

Q: QuestionDo it shut off automatically?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for contacting Newair! The ice maker does not have an automatic shut off feature, however; it has a timer that allows the unit to run and stop running automatically after the time expires. Best Regards, Customer Care.

  Answered 1 year ago by NewAir Team

  
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