Questions & Answers

Q: QuestionIs a memory card included with this dash cam?

• A:Answer Yes, a 32GB U3 microSD card is included.

Q: QuestionDoes this dash cam have WiFi connectivity?

• A:Answer Yes, this dash cam has built-in WiFi connectivity.

Q: QuestionCan the dash cam record at night?

• A:Answer Yes, this dash cam has night vision.

Q: QuestionDoes this dash cam have a screen?

• A:Answer Yes, this dash cam has a 3-inch HD touchscreen.

Q: QuestionDoes this dash cam have GPS?

• A:Answer Yes, this dash cam has built-in GPS.

Q: QuestionDoes this dash cam record in 4K?

• A:Answer Yes, this dash cam records in 4K resolution.

Q: QuestionWe have a 2023 Ford F150. What is involved in installing the front and rear camera? Is this a simple or complex operation?

Asked 2 months ago by G.

• A:Answer Hello, That’s a great question, thank you for asking. The installation is quite straightforward. The camera comes with a cigarette lighter power cable, allowing for a quick and easy setup. Simply plug it in and start using the device. A fitting tool is also included in the box to help neatly route the cables for both the front and rear cameras. Alternatively, you can purchase a hardwire kit separately. This connects directly to the vehicle’s fuse box, and we recommend using a constant power fuse to ensure the parking mode functions correctly. Please reach out if you have any other question. - The Nextbase Reviews Team

  Answered 2 months ago by Nextbase

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Q: Questiondoes this camera/app work with an Android phone?

Asked 2 weeks ago by DAS.

Q: QuestionDoes the camera deliver live feed video to a phone app?

Asked 1 month ago by RaymundoA.

• A:Answer Hello, Thank you for your question. Yes, the 622GW works with the MyNextbase Connect app, allowing you to access the camera and view footage from your phone (please note your phone needs to be near the camera for this, as the connection uses Bluetooth and Dashcam Wi-Fi). If you need any further assistance, please contact our support team at nasupport@nextbase.com and mention that our reviews team referred you. We’ll be happy to help. -The Nextbase Reviews Team

  Answered 1 month ago by Nextbase

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Q: QuestionIf I have a 4 Runner nad the back window rolls down how would it mount and can you see through dark window tinting?

Asked 3 months ago by Jamie.

• A:Answer There is a bracket made that attaches under and over the head Linder

  Answered 3 months ago by Anonymous

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Q: QuestionIs this powered by a cigarette lighter plug, or USB? We have a 2025 Chevy Equinox and the only cigarette lighter plug is all the way in the rear cargo.

Asked 3 months ago by Twigg4075.

• A:Answer Cigarette plug but i have mine hard wired for power all the time to operate parking mode

  Answered 3 months ago by RalphEVerified Purchase

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Q: QuestionDoes the 622GW include free unlimited cloud storage with a 30-day history that lets you share video links ?

Asked 4 months ago by TJ.

• A:Answer Hello TJ; Thank you for your question. The 622GW securely stores all recordings directly on the SD card, giving you full control of your footage at all times. While it does not include cloud storage, this local storage approach ensures immediate access and reliable performance whenever you need it. -The Nextbase Reviews Team

  Answered 3 months ago by Nextbase

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Q: QuestionShould I upgrade the SD Card from the included 32g on my 622GW? I was thinking about the SDXC512g v30, what do you all recommend? Very happy with the package so far!

Asked 4 months ago by KennyMac.

• A:Answer I did but be careful with card you buy i bought a Samsung that says it's for use with dash camera it freezes the camera i put the 32 that came with it haven't had any problems i am going to buy a san disk

  Answered 3 months ago by RalphEVerified Purchase

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Q: QuestionWhat year was this 622GW made

Asked 4 months ago by RalphE.

• A:Answer Hi there, Thanks for your question. The 622GW was first announced in January 2020 and launched for sale in mid-2020. Please let me know if there is anything else I can help you with! -The Nextbase Reviews team

  Answered 4 months ago by Nextbase

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Q: QuestionWhat year model is this unit

Asked 4 months ago by RalphE.

• A:Answer Hi there, Thanks for your question. The 622GW was first announced in January 2020 and launched for sale in mid-2020. Please let me know if there is anything else I can help you with! -The Nextbase Reviews team

  Answered 4 months ago by Nextbase

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Q: QuestionThe Jeep I have has solar protection in the rear window. Will this degrade the video? Can the rear camera be mounted outside the vehicle window, i.e., on rear spare on jeep.

Asked 4 months ago by Bill.

• A:Answer Hi Bill, Thank you for your question and for taking the time to reach out. Regarding the solar protection on your Jeep’s rear window, the impact on video quality can vary depending on the type and density of the tint or coating. To provide you with the most accurate advice, we would be happy to review a photo of the rear window. You can send it to nasupport@nextbase.com, along with a brief explanation, and our team will gladly assess it for you. Please note that our rear cameras are not designed for external mounting. We do not recommend installing the camera outside the vehicle or on the rear spare tire under any circumstances, as this may affect performance and void warranty coverage. If you have any other questions, we’re here to help. The Nextbase Reviews Team

  Answered 4 months ago by Nextbase

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Q: QuestionThe motion detection on this camera will it only record if there is contact or will it turn on and record if there's just someone walking around your car without touching it?

Asked 4 months ago by VEELO.

• A:Answer Only if contact

  Answered 3 months ago by RalphEVerified Purchase

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Q: QuestionDoes this bundle include a cable to connect the rear camera to the dash cam?

Asked 4 months ago by Rick.

• A:Answer Yes cable included

  Answered 4 months ago by LoriSVerified Purchase

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Q: QuestionDoes the hardwire kit also include a cable to hardwire the rear camera?

Asked 4 months ago by Rick.

• A:Answer Yes

  Answered 3 months ago by RalphEVerified Purchase

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